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    PlayerAuctions

PlayerAuctions

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Overview

PlayerAuctions has a rating of 4.4 stars from 2,920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.

Proactively asks for customer feedback

This company responds to reviews on average within 12 hours

Positive reviews (last 12 months): 98.3%
Positive
624
Neutral
0
Negative
11
View ratings trends
302
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How would you rate PlayerAuctions?

Reviews (2,920)

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Reviews that mention popular keywords

player auctions (143) credit card (69) customer support (74) customer service (149) phone number (24) game accounts (38) trading site (26)
Thumbnail of user pedron61
Philippines
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

Really appreciate the security they do to ensure deals are as described. Even better also are the top notch users on the site who are active and true to there word.

Date of experience: November 28, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the kind words, Pedro. Highly grateful for this.

Thumbnail of user lukec264
Philippines
1 review
0 helpful votes
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September 28th, 2022
Verified purchase

Ordered something for my game and it came through nicely after they accepted my documents. Sellers seem to be nice and are willing to walk you through some steps and tips.

Date of experience: September 28, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much, very happy to hear about the smooth experience you had, Luke.

Thumbnail of user linc212
Texas
3 reviews
2 helpful votes
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January 18th, 2016

Used this site to buy a Runescape account and later for Devilian gold. Never steered me wrong. Prices vary but i kept checking in for gold and found a good deal after a couple of days.

Date of experience: January 18, 2016

Thumbnail of user donalds110
Georgia
1 review
11 helpful votes
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November 14th, 2017

The safest, fastest, easiest way to get what you want and need for all your gaming addictions. I use paypal and it makes it 100x easier to get the currency of my current game im playing.

Date of experience: November 13, 2017

Thumbnail of user michaelm10487
Philippines
1 review
0 helpful votes
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October 15th, 2022
Verified purchase

Had a great time using the site because the convo with the seller was top notch. I ended up adding him in the game and we further made 3 deals on the site. It's just good.

Date of experience: October 15, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much, happy to know you made friends with a seller on the site, Michael. :)

Thumbnail of user camdyw
Philippines
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Site not only provide good service but also peace of mind when order anything for online game. Site easy to use to find specific server and amount of gold + good discount the more gold buyed

Date of experience: November 22, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much for the kind words and appreciation, Camdy.

Thumbnail of user stephaned37
Canada
1 review
2 helpful votes
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December 6th, 2021
Verified purchase

I used this website a while back, but i remembered that it was a flawless service. So i needed again this time and i came back, with the same expectations i remembered. Little did i know that this website is now a catfishing site.

I bought the product and then i embarked myself into a roller coaster going straight to hell. First of all they asked you to send a proof that you are the buyer, it's totally understandable until they cross the line. After sending whatever they ask and doing it over and over, when i thought it was over they invented a discrapancy between my purchase statement from apple and my credit card, which had the same 3 numbers at the end, i sent them a message saying that they are wrong it's the same, i said it twice and they keep asking me to send them my serial number of my phone. That was the last straw that they could pull on me, i basically gave them every informations necessary to make a identity thief, i had to make a lot of calls to cancel most of my things just to be sure that it won't happen

I sincerely hope that you won't use their service, they are basically mining personal data and holding your money as an hostage

Tip for consumers:
Just don't use it, it's not a legit website

Products used:
neither

Service
Value
Shipping
Returns
Quality

Date of experience: November 6, 2021

Thumbnail of user donc58
Kentucky
1 review
4 helpful votes
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May 26th, 2015

This is the first and last review of PA I will write I am tried of there scamming and abuse of the internet and stealing trust form its gaming players, the latest scam, they are having trouble disbursing the sellers money for a week now, I did get the satisfaction that Pay Pal is now reviewing their account for possible cancellation because of so many complaints, GAMER BEWARE

Date of experience: May 26, 2015

Thumbnail of user nicholash820
Andorra
1 review
0 helpful votes
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October 19th, 2023
Verified purchase

Order went by so fast that when I went to grab a bite by the time I got back 10 minutes later it was already delivered to my ingame inbox. Totally amazing.

Date of experience: October 19, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you very much; we're very happy to know you had a smooth and quick transaction, Nicholas. :)

Thumbnail of user blakem221
Philippines
1 review
0 helpful votes
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January 15th, 2023
Verified purchase

The deal went off without a hitch and the seller did his part and more. Super awesome to use this site and I will deffo use it again for future purchases. Thanks!

Date of experience: January 15, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Great to hear this, Blake; thanks a lot for sharing this kind review. You're definitely welcome!

Thumbnail of user kylef64
North Carolina
2 reviews
1 helpful vote
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October 4th, 2018

Bought 100k and was delivered in less than 5 minutes by the seller. A+ He was insanely fast and would easily buy from him again. I just might in a few minutes!

Date of experience: October 3, 2018

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks for the amazing and kind recommendation, Kyle! We're really grateful. Enjoy your new stock of gold! :)

Thumbnail of user tjm1
Canada
1 review
1 helpful vote
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February 3rd, 2015
Verified purchase

Very fast and reliable.
Paypal is easier than paying credit card.
I got billed 1.09 canadian, and the exchange didnt work for the vetting charge.
Pay pal was fast and worked well.

Date of experience: February 3, 2015

Thumbnail of user firstl35
Idaho
1 review
1 helpful vote
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December 30th, 2019

They cannot process payments. I had to enter 4 different cards multiple times before I could get them to take one. Then they charged a 6% fee on top of the prices. I tried using skrill but that was a joke they wouldn't process the payment either because the my last name was duplicated no way to change it tried opening a new account wouldn't let me use the card because they said you can only link the card to one account. Couldn't unlink the card because the account wasn't verified, won't verify account because I'm not giving them my social security number. Major pain in the $#*!, then they put the transaction on hold syaing I need to send screenshbot of transaction in my card webpage before they will process the transaction. Been at this for over half an hour still not processed.

Date of experience: December 27, 2019

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello, First,

I was able to look into order 5542331, and I can see that it has already completed successfully — thank you for patiently going through our verification process.

I'm sorry if you were confused and hassled by the process, but we have this in place so we can ensure transactions are free from fraud; this eliminates the likeliness that cards are being used without the original owner's consent, and by verifying ownership, we are able to secure the legitimacy of payments.

This works in another way: in the unlikely event that your PlayerAuctions account is accessed by someone else without your knowledge, we have comparative data to bank on, and we can easily check through IP address or location changes to know that someone else is using the account. We can then call up the "new" user to ask and verify information, as we have been doing for the past few years.

If there's anything we can help you with, please use the Q&A form here in SiteJabber, and I would be happy to help.

Best,
Richard

Thumbnail of user mikeyg10
Romania
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

Found a cheap bundle and immediately ordered. The payment inspection was a surprise, at first not a good one admittedly but it went through just fine and the service crew was at least nice and quick.

Date of experience: September 28, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the kind review and for bearing with the payment process, Mikey!

Thumbnail of user marcink22
Poland
1 review
0 helpful votes
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November 19th, 2018

I'm using playerauctions as seller for few years. I never had any serious issues with them or with disbursements, I highly recommend it for everyone looking to buy or sell ingame items.

Date of experience: November 18, 2018

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thank you so much for the kind review, Marcin! We're very happy to see that you've accumulated a very high percentage of positive reviews and successful orders on our site! We hope you continue to enjoy trading at PlayerAuctions. :)

Thumbnail of user lloydd122
Hawaii
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase

Happy to say that any doubts I had were squashed. The payment was a little too stricr but the rest of the process was smooth as butter so overall it was still a great purchase.

Date of experience: January 23, 2024

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for bearing with the payment process as this lets us secure the account. We hope you enjoy the purchase, Lloyd.

Thumbnail of user mattg291
New York
1 review
0 helpful votes
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June 15th, 2020

Have used them multiple times over the past year and have never had an issue. Only have purchased in-game currency and have no experience with account trading.

Date of experience: June 8, 2020

Thumbnail of user ianxh
Philippines
1 review
0 helpful votes
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September 30th, 2022
Verified purchase

The service rendered was top notch and the transfer was done discreetly. I have no need of gold again but I know I will be coming back to them if I need more.

Date of experience: September 30, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks a lot for the kind rating and trust for us, Ianx.

Thumbnail of user carlosm83
Michigan
1 review
2 helpful votes
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December 25th, 2016

This sight rocks. Fast service, secure transactions. If they are verified, you are pretty much guaranteed to get what you purchase. If not, they will work to get it resolved or refunded. A+

Service
Value
Quality

Date of experience: December 23, 2016

Thumbnail of user dustinb319
Philippines
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

Befriended a lot of good sellers here since 2016 and all of them continue to do good trades on the site. Definitely one of the best gold sites if not the best already.

Date of experience: April 26, 2023

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Many thanks for the kind words and continued support, Dustin! This means a lot to us. :)

Thumbnail of user debbieh227
Michigan
1 review
7 helpful votes
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June 24th, 2018

Have used this several times and always fast and reliable. I wold recommend this to anyone. I have only purchased but have never had any issues delivery has always been faster than expected.

Date of experience: June 21, 2018

Thumbnail of user sebastianw17
Germany
1 review
6 helpful votes
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June 30th, 2019

The first time I sold an Account, everything went fine. I got the money. Recently, they deleted PayPal as an option so my money for the 2nd account I sold got frozen until I changed my disbusement method, fair enough. Trying to change my method I noticed they dont send me an SMS and then I realized there ware 3 additional Numberns in my Phone Number. 889 randomly added. I activated my account to this number and suddenly there are 3 additional Numbers? Yeah sure, now they want my Personal ID LOL.

I am not giving a company my ID which changed my Phone Number randomly and is holding my money. This just smells like a big scam.

DO NOT USE THIS SITE.
It seems they do whatever method they want to scam you and/or get your personal data.

Date of experience: June 27, 2019

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Hello Sebastian,

I'd like to put your mind at ease by letting you know that the servers where customer information are stored in is secured and encrypted. We NEVER share information outside of PlayerAuctions, and all information are treated confidentially and professionally.

The reason our team would like to ask for documentation like that is to occasionally verify the identity of our users and make sure the payment is getting to the intended person. Digital account theft regularly happens, and this is part of our efforts to make sure we combat fraud by maintaining transparent and relevant customer information on our end.

And to begin with, we actually need your personal data on the site. It's a requirement for payments to go through successfully because we adhere to risk management standards of getting to know our customers. This has been the intended design of our verification process since day 1. In any case, your money will be intact with us and will never be deducted or voided. Once you decide to continue the verification, it will be released back to your disbursement queue.

Please contact support@playerauctions.zendesk.com if you need further help with anything, Sebastian.

Best regards,
Richard

Thumbnail of user amyh2120
Philippines
1 review
0 helpful votes
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November 14th, 2022
Verified purchase

Thank you and much kudos for the assistance with changing my info to help with the payment. I understand I won't need to verify again and if so you have a returning customer.

Date of experience: November 14, 2022

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Yes, that's correct — as long as you use the same payment account/card, you won't need to verify again. You're absolutely welcome; thank you very much for the kind review, Amy!

Thumbnail of user nauji
Philippines
1 review
0 helpful votes
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December 4th, 2019

Very fast, hassle free. First time buying from them and was pretty sketchy at first. Seller I picked was very nice and professional. Would buy again when I need more!

Date of experience: December 3, 2019

Thumbnail of user playera1
PlayerAuctions T. – PlayerAuctions Rep

Thanks for the trust you've given us, Nauj! We're grateful for it, and we hope you enjoy your purchase. :D

Thumbnail of user jacoba75
Canada
1 review
0 helpful votes
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January 26th, 2019

Player auctions is very great and not a scam. I strongly recommend that if you are going to buy any game accounts that you use player auctions to buy it. It's fast and I have had zero problems.

Date of experience: December 31, 2018

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).

Business History

PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.

Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.

At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.

Company Representative

Thumbnail of user playera1
PlayerAuctions T.
Support and Safety Management
Typically responds within 12 hours
Support and Safety Management at PlayerAuctions. Kindly send us an email at support@playerauctions.com for order-related and account-related concerns.

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