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PlayerAuctions has a rating of 4.4 stars from 2,920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch, and long time. PlayerAuctions ranks 1st among Virtual Goods sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 hours
A trusted player to player marketplace since day 1. I always feel safe using Playerauctions and communication is excellent.
Date of experience: June 28, 2017
Happy with my order =))
Did not encounter any problems and the order was correctly delivered as advertised. Thanks!
Date of experience: March 5, 2023
The seller was reliable and the item arrived quickly. 5 stars for their excellent service! Buying from them again.
Date of experience: July 3, 2023
Thank you very much for the awesome rating and recommendation, Denzie!
My 4th transaction, still awesome and even loads better because I got the verification out of the way already.
Date of experience: April 11, 2023
Thank you very much for the continued support, Gabe!
This website is a joke now. Years ago this place was good. Now I wouldnt suggest anyone to use it. I purchased a product after talking to the seller had to do the whole verification process. Showed me my credit card front and back with photos of me taking it AND my ID. After all these photos and quick responses they say your order will go through and you pass in an email. One minute later my order is now cancelled because "payment failed". I email them asking why they say I didnt pass verification process and they will refund me. I gave up and laughed and didnt care for the product anymore after all I went through to be denied all they ended up saying after me replied 4 times was that it will take at most 7 days if not contact your bank. So the website said refund will come after 1-2 business days 5days max. I wrote them on the 3rd day asking if my refund is taking place because it still isnt here. Email ignored. Emailed them again the 5th day about my refund ignored. Went to their website 6 days ago opened up a new request about my refund and guess what? Oh I was ignored yet again. Its now 10 days in I emailed them again was ignored. The bank doesnt release these funds playerauctions does. Clearly my funds are still on the website and havent been release back to my account. At this point I have to file a claim saying you guys are scammer. I dont recommended anyone using this website after all I have to go through for a xmas gift!
Date of experience: December 2, 2021
Never had any issues, I have brought here since November and all deals were good. It's a shame they don't have Paypal but at least CC works.
Date of experience: February 28, 2024
Thank you for the kind review, I'm glad you were able to find a suitable payment option for your order, Christian.
Writing this because yet again, I've had zero assistance or protection from playerauctions "player protection" insurance. Despite advertising that it protects the buyer in the case that the account is reclaimed by the original owner, they will NEVER reimburse you for a reclaimed account. You enter a dispute process with the seller where both parties will talk out a resolution and provide evidence that the account had been reclaimed. In my last endeavor through this process the seller did not respond AT ALL to the dispute, or provide any account information despite their advertisement stating they would always be the ones with the account information (thus as the buyer I would never be able to change the password or email myself), and after providing evidence that the account info had in fact been changed playerauctions still decided the seller "won the case". Again, the seller DID NOT EVEN ACKNOWLEDGE OR REPLY DURING THE DISPUTE. Unbelievable support from playerauctions, as has always been the case in the past. If you're afraid that you will buy an account and lose access to it, do not do it. They cater to shady sellers and don't give a single f, about the buyers. This is far from the first time I've had a terrible instance like this when using this site.
Tip for consumers:
Don't use the site if you're not willing to be scammed, essentially.
Date of experience: April 25, 2019
Hello Shelby,
For disputes like these, sellers are hardly required to send a response back, since it's the buyer who needs to make a statement about his claim. If the claim is proven true, that's when a seller is required to reply back. For all cases like these, we need proper and compelling evidence like we always say, and without that I'm afraid we cannot close the case in favor of the buyer.
Contrary to what you said about catering solely to sellers, we actually process refunds on a daily basis, but this hinges on evidence sent to us.
If you have further questions, please get in touch with support@playerauctions.zendesk.com so our staff can assist you, Shelby.
Best regards,
Richard
To the point, fast, great, no complications. I'd choose this website over others, glad I chose it instead of the other ones I was looking at.
Date of experience: January 29, 2017
Used playerauctions for a very long time! Amazing! You can't beat it. The site is very trusted and I've not had anything wrong from using it.
Date of experience: July 17, 2017
Very good the order is really cheap and the transaction was done just right. Great stuff I'm excited to try other offers in the future =D
Date of experience: March 9, 2023
Happy to know you found a price that really works for you, Desmond. Thanks a lot for this!
They helped me a lot they were quick to answer as well! I had problem with my email but I sort it out at the end!
Date of experience: June 25, 2020
Thank you for sharing what happened with your request and for the kind feedback, Marija! I appreciate the time and effort. :)
It was super easy and yes, I got verified. Key is to read what they want. After that, everything was super legit all the way through.
Date of experience: October 3, 2022
Thank you very much for the kind feedback, Natalie!
Did a custom order with one of the sellers and was surprised to get an extra with it. Superb deal and easy 5 stars for me.
Date of experience: January 2, 2023
Happy to hear about the extra! Many thanks for the kind review, Brandon.
Nice flow, I got my gold intime and although had some issue with payment review but it got solved eventually with the help of support agent.
Date of experience: September 21, 2022
Thank you so much for choosing us and for your trust, Sammy! Much appreciated. :)
Works well ONLY if you buy from high rated sellers.
Lots of bad low level sellers although understandable since it's free to signup.
Date of experience: March 4, 2024
Thank you for sharing your sentiments about the site, Geoff.
Nothing bad to say except the payment got delayed a bit.
Still a legit experience buying gold from one of the sellers.
Date of experience: April 2, 2024
Thank you for extending your patience with this, Hector. We appreciate the kind review.
Seller was very quick to ask for my info and have it transfer within 10+ minutes. I will order again here for quick needs!
Date of experience: March 1, 2024
Thanks a lot for the support, Ian!
Deals aren't equal and you have to find carefully the correct sellers offering discounts on larger orders. Once you do, it's amazing.
Date of experience: March 3, 2024
Thank you for the positive rating and tip, Danny!
The gold got to me confidentially and the seller was caring enough not to alert anyone in my guild. The service is amazing.
Date of experience: April 22, 2024
Happy to hear about the smooth experience you had, Victoria. Thanks a lot for this.
Extremely fast these guys wasted no time in working on my FC 24 coins. ETA was 2-3 days and my guy got it to me in 24 hours. Totally awesome.
Date of experience: February 12, 2024
Happy to hear about the quick turnaround, Timothy — thank you so much for this!
I tried to make an account, and they said they have a very trustworthy way of verifying identity (PlayerGuardian). They wanted me to give them my cell number. So I gave it to them, but when I submitted, I kept getting an error that says "Please note that only fixed line and contracted mobile phone numbers are supported by our SMS and Automated Call verification systems." I contacted customer service, and they made me wait 15 minutes, then they said that my cell phone company (Wind Mobile in Canada) ONLY has prepaid numbers. But my number is NOT prepaid, and I phoned Wind to change that from 99% sure to 100% sure. They said that my phone is NOT prepaid. I'm in a 3 year contract. So I contacted customer service again, and they told me "the site is not the problem. Your phone number is the problem", and then he said that I should either enter a 2ND cell contract with another company, or that I should use a relative's phone number on another cell company... in other words, he is encouraging customers to CHEAT on the verification process by giving out numbers that do not belong to them. So he is showing that PlayerGuardian is USELESS. No wonder I saw a lot of reviews about fraud on this site. They encourage fraud!
Date of experience: October 11, 2014
Never had issues aside from 5-10 mins delays from past orders. All are worry free and correctly traded.
Date of experience: November 14, 2023
Thank you very much for choosing us, Mickey!
Excellent page to buy and sell accounts, great variety of games, prices, security and everything in few clicks
Date of experience: July 23, 2017
Excellent rates, great customer service and communication! I've used this site many times and never had any problem!
Date of experience: September 9, 2017
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions was started in 1999 by a group of gamers in the states. It was one of the first player to player marketplaces around, becoming a famous hub for earlier games such as Ultima, Diablo 2, and Everquest. It survived on a small scale for years and grew entirely organically through word of mouth, until PlayerAuctions was acquired by Itemmania in Korea.
Being rebuilt from the ground up with proprietary risk management systems, and investment meant to provide a stronger support network for gamers, PlayerAuctions was re-launched in 2008 with offices in Shanghai, Hong Kong, and Korea. Since that time, PlayerAuctions has supported hundreds of games and activities within the wider gaming industry.
At the end of 2013 underwent a structure change to a Product structure which has shifted development focus to an agile development system which resulted in many product expansions in 2014 including Gaming Accessories, CD Key Sales, Cosplay, Trading Cards, and Software Downloads. PlayerAuctions also opened a new support center in Manila 2014 to directly manage and control the quality of services rendered to its users.
Thanks a lot for the kind confirmation and review, Erin!