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The overall reputation of Pogo reflects significant customer dissatisfaction, largely stemming from perceived declines in game quality and customer service since its acquisition by EA. Users frequently express frustration over technical issues, a lack of engaging content, and aggressive monetization strategies that detract from the gaming experience. While some customers note improvements in customer support responsiveness, these instances are overshadowed by widespread complaints regarding unfair game mechanics and withdrawal difficulties. The general sentiment indicates a strong desire for Pogo to revert to its former model, emphasizing the need for enhanced game enjoyment and user trust.
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An inch away from quitting this site. Nothing honest or reputable about POGO. I have queried other members on whether they are anyone they know has ever won any of the prizes and the response is always the same. No. The board games are not legit and now the favorite games of scrabble and monopoly will be gone at the end of July. As others have stated..., they are thieves, simply greedy bastards the lot of them.
Pogo doesn't have a decent game to play anymore and every new game is gem oriented. 6 year member, not renewing again.
Games freezing or not loading at all displays screwy. Problem is ONLY with pogo no other sites. DO YOU EVEN CARE ABOUT KEEPING CUSTOMERS?
I play while I'm adult sitting people with anxiety issues- so I listen with the sound off. This works for the GAMES but the ADS somehow override my preferences.
So I get REALLY LOUD ads for products which have NOTHING to do with my life. Birth control? In one afternoon's play, I got 14 pop up 1 full minute ads for birth control. Another 10 for a disease I've never had.
You can do better.
Our whole family has been subscribed off and on for years and now since the Java update in 2015 none of the games are playable unless you download Explorer (seriously ppl still use this?) and now they are losing all Hasbro. The site is obviously dying a very slow death. Save your money and play elsewhere.
Hire some competent sys admins for crying out loud, If the game doesn't hang and crash it just crashes. I know players play on various platforms but this is just crapola.
July 31st, Pogo is not renewing Hasbro games such as SCRABBlE. They do not offer refunds to customers that only play one game either
Mac Owners beware of this site! They make and improve their games for Explorer 11... Mac's can not use Explorer! Therefore you can only play about 25% of the games they have listed and the number of games available to Mac owners is dwindling daily! I have been a member for years... and no more!
To finish my sentence, the longer you play the worse the quality gets! You will be very lucky to finish a game before your game is lost to... lost connection. Takes so long to load and then you make one play and get a minute time out for ads. It really sucks!
The games are all incredibly laggy, and the adds never work, they will just be a black screen for half a minute that do nothing and take time. Im doing this review during the time of an add.
Don't join Pogo unless you love daily frustration. The games do not load, on Explorer, Edge, Firefox etc. I have been a member for awhile now and am quitting my membership before it comes due again. The people who run Pogo do not care how bad it is. They never give any technical support when you ask for it. They say games don't run because my Flash is out of date, even though I have the newest version installed. I have Windows 10 and they say my operating system is out of date and no longer runs their games. Baloney! Do not join, you will be very, very sorry you did. When we joined they had a lot of members but when they interfaced with Facebook, everything went bad. They now have less that half the members they used to have. I have lost total interest in Pogo because it is such a waste of time on something that is broken and never works.
Be ware of free offers from Pogo! They are bogus! I signed up for free trial in Aug. Four days later, i cancelled for (va surgery), two weeks later,(i didn't need surgery) i rel-logged in, to play, they re-charged my credit card! When i contacted them and told them of thier error, with cc statement as proof, they disconnected me. Fact
Game crashes, ridiculously bad random number generator. Games are so bad that Pogo tells you that if dice rolls get stuck repeating over and over to stop the turn and restart it (at least when playing Risk). Not sure how you screw up classic games so badly, but Pogo has done it.
Won't even run a simple game like Texas Hold Em. Fix your $#*!.(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)(´ω)
You can't ever get any of the games to load whether you are part of "club pogo (the cheesy term if you PAY to use the site) or whether you are there to play free games. Wont' work with google chrome anymore. Outdated. This site used to be fun. Not anymore!
Outdated games aimed at the elderly. Pogo presumes we all have a mentality of a 3 year old. Very difficult to communicate with staff; they respond in a condescending manner and if you are critical they can ban you from forums. High yearly membership cost for which you get to win worthless tokens and make up little avatars and collect stupid badges. (not real badges-- virtual badges.) To top that off- you can actually gift those badges to your loved one for Christmas or send them to friends Paid member are forced to buy things for cash if they like a game and want to play it. As lame as it gets. Stay away.
Still uses an outdated NPAPI plugin in Java that was no longer recognized by all the major browsers due to security reasons back in 2015. I have called customer support and they told me to try Google Chrome, then Microsoft Edge, Mozilla Firefox and then Microsoft Explorer 11. None of them can open the games I try to open on each browser. The only browser that could open 2/3 that I tried was Explorer 11, and Chrome actually opened 1 game once, but then not again for some reason.
Games are also really boring and slow even when they do load. For instance Texas Hold'em is so bad. Just go to pokerstars.net or any poker app and its just 500% better. Also their multiplayer Monopoly game only lets you play 35 turns and then it just calculates the game from where you're at. At that rate, why even play the game? Just let us click 1 of 4 slots, and simply run an algorithm and just determine the outcome of the entire game. That ruins the game, and its NOT Monopoly at all!
I like the idea but I hate the quality that you've had to lower it to, to combine all these games together. It apparently can't be done properly and affordably with all the licences you have to pay to get these games.
There's not even a simple difficulty option for games like checkers. You can't choose easy, medium, hard for the cpu (which I always have to play against because there also aren't very many players in some of the games, making it very very long of a wait to get an opponent).
By the way, sitejabber.com gave me this stupid cat avatar even though I chose nothing. Way to go sitejabber. Just posting images around randomly on other peoples profiles? Very professional.
This site has a ton of games. Little by little the few I saved stop working. I'm down to only a small handful I actually play, one of them is called mahjong escape. Not long ago when you try to get on that game, the site sends you to an unrelated game. And good luck trying to find a way to report this. They do have a forum board but it's only user to user support. This is on their end so users can't do anything. Some people can get on, but reports of this glitch are many and there is no help to be found. Searching through google, (pogo is run by EA games) I managed to come up with a support contact page and submitted a ticket. To which I get back, in part,
Copy;
"If you need an immediate fix to continue playing a game, go back to EA Help and select a topic other than Report a bug."
So if you have encountered a BUG you cannot send in a BUG REPORT?
How stupid is that?
A game linking into another game is a glitch ON THEIR END. It has nothing to do with browsers, cookies, cache or any of the usual nonsense support always sends. It's a bad link. Some programer was asleep and goofed. But with no way to contact anyone, there it sits.
And people actually PAY to be "premium" members on here?
Companies who make communication with their own customers impossible or next to impossible will always get a zero rating from me.
Oh. I have had this same issue with games I bought and installed onto my computer. Support is nowhere to be found. I have avoided buying ANYTHING from EA games for a long time now. They just don't get it.
Play free, what little you can, or find something better somewhere else.
I have been a member for some ten years and posted a joke which was deemed not politically correct and was warned, I bet it was not even a club member who reported me. I will not be told what jokes to tell and who to tell them too. Snowflakes can get lost. I have been a club pogo member and spent a lot of money on the site and this is how they treat paying customers. I have appealed and have heard nothing, sort it out or you will lose the few remaining customers you have left. While I still live in the West and we have freedom of speech here and not Sharia Law, I will use my rights. Humour and Levity are not offensive among my friends, only to the serially offended
I like pogo safari. Usually locks up, for no reason my end. MY PC is a business class pro PC and very clean. POGO is simply a waste. Their servers are corrupted or maybe left overs from the 1990's. I do not know. DO NOT EVER GIVE THEM MONEY TO "JOIN". I never will. BOO
Answer: Go into your account and delete your payment method
Answer: Discontinuation of Java and Flash has killed the site. Never to be the same again. Their new formatted games are boring kiddie games, not for adults
Answer: That has been going on for years. I left about 5 years ago. They will never fix anything. They added new games but didn't fix existing. They don't care about you. They just want your money. Too many free apps out there. Save your money