Popeye's

I have given Popeyes at 839 Cleveland st east point Ga more than enough changes to get it right and they fail every time. For one they are not properly training their young crew members especially the drive cashiers. They never greet with a smile just throw the food at you thur the window no eye contact or thank you and slam the window in your face and walk away. This is unacceptable there are other food chains I can give my money to and I promise this one here I will not. They don't listen and follow instructions when giving your order. All thumbs down to this Popeyes they need help.

Ordered from website 60$ worth of chicken said they delivered but never was. Called the story and told me to fuk off basically rude and no refunds (edit) emailed customer service and they issued a refund

I love Popeyes chicken but my husband and I will not go anymore. We both got so tired of them taking away all their good sides and dishes. First it was their chicken tacos from years ago, they were so delicious, even better reheated. Then they took away their baked beans and spicy homemade onion rings, both the best I ever tasted, no exaggeration! But the camels straw was getting rid of the Cajun rice! That was the only side left that we truly loved! The only things left that are great there is the spicy chicken and biscuits. Not worth the trip just for that! Popeyes how about bringing some of it back!

Purchased family meal on 4 occasions. The meal got progressively worst from the initial purchase. Contacted corporate 3 times. Never heard back. Will never buy it again. Stale... too salty, and of course not edible...

I usually love Popeyes! They have my favorite spicy chicken sandwich, however, the one on 2060 E Victory is either horrible customer service or they close before the sign says they are closed. I'm just so disappointed that I am willing to fry up my own damn chicken! I won't be going back!

Wherever they buy their chicken, they need to find another vendor. I purchased a 3 piece, did not receive the correct order. Dark meat instead of white,should have checked before I left restaurant. I also purchased a big box chicken legs look like they were from a baby bird with batter on them, 6 piece ghost pepper wings same thing, bones with battered fried on them. Meat was dark to the bone and appeared to be old frozen meat. I wasted 26.46 dollars and me and my grandson were still hungry, not greedy hungry because we had nothin to eat from this purchase. Awful, Awful, Awful.

Went to Popeyes for a large gravy 6.59 for it, and this is what I got.asked the lady and she said yes, that's three scoops. All I can say, is shame on Popeyes I will never return. I would post the receipt but she did not give me one….

I bought 3 boxes of 12 pieces wings both lemon pepper and sweet and sour. I kept seeing blue spot on the wings. My son ate almost 2 containers and vomited 3 times. When I looked closely at the spots they were MOLD. When I went back in the morning to get a refund she asked me for the molded food. I replied why to reserve it. She asked me to leave the store or get arrested. This is disgusting 🤢 she recommended that I leave instead of giving me a full refund. Now my son feels horrible and my belly was upset all night. Then my son googled molded chicken at Popeyes and there are actually several others who caught the Mold on camera before eating it all. Oh my goodness!

Just tried to eat at Popeyes in College Station.
Took 25 minutes standing in line to order.
Finally got the order in and went to get my drink, only option was Fanta orange, coke and Dr. Pepper were out. What I assumed was the manager came up and said she would get them filled. After 25 minutes, drink machine was not filled and several customers which had ordered before us still had not been served. So after 45 minutes with no drink and no food, we left. Wasted time and $20.00.
Be assured I will never walk in to this establishment again!

The man taking my order must have been constipated. He was not happy, no welcome, no can I get you anything else, no thank you, just an unhappy look on his face. He needs some customer service training. The chicken was very good. I will go back because of the food, not the "friendly" service.

I placed an order online to be picked up via drive-thru and at the window I ordered more wings and the girl said I have to pay cash so I did. Later on after coming home I saw another charge on my credit card! The girl who took order didn't give me any drink I had to remind her and she asked what drink I ordered. It was right there on her screen. She's too lazy or too brain dead to know what to look for! She's on drug I'm 99% sure! Will never go again and the food doesn't even taste that good. I thought KFC was bad and this is even worse!

Popeye has the worst people working for them to provide customer service or they are badly trained. I did a mobile pick up for 4 people got home to learn that 1 person is missing their food, spent $50 with them.

Now what, I drive back? I called them, can't speak to humans it is all texting. It is probably run by 20 year olds. Even with texting, they are incompetent.
A family of 4, one child had no food so I gave my food and I had nothing to eat.

I contacted customer service and they offered $5. What an insult. Many texts, much repeated information request for the same information, copy of bill, my email, my phone over and over to give me $5 and wasted like a few hours dealing with incompetent Head Office Customer Service.

DONT WASTE YOUR MONEY shop elsewhere, KFC or Mary Browns or some other. Errors happen but when called to resolve an issue, dont be irritating and escalate it further.

First time it was a bad experience. The cajun gravy was fishy tasting. Spoiled our whole dinner. So we decided to give them another chance. OMG! Worst! My tenders were absolutely dried out and my husband's chicken burger tasting fishy from the same grease. Try calling there they could barely speak english or be unstood. Never! Never! Again😫😫😫😫

I had a great experience at this Popeyes. It has been a while since I've eaten at Popeyes and everyone was helpful, took my order right away and made sure I had what I ordered with napkins and sauces. Also, the chicken was fresh and I did not have to wait very long. Delicious