PrinterPix has a rating of 3.8 stars from 4,183 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrinterPix most frequently mention great quality, photo book, and long time. PrinterPix ranks 2nd among Photo Printing sites.
I received my order, a blanket, with an error in the printing. Patricia at customer service sorted out the problem with a replacement blanket quickly and efficiently. Very quick response from Patricia to my emails considering all this took place over the Christmas period. Great customer service and will definitely use the company again. Blanket was great quality. Thanks Patricia
I received my order, a blanket, with an error in the printing. Patricia at customer service sorted out the problem with a replacement blanket quickly and efficiently. Very quick response from Patricia to my emails considering all this took place over the Christmas period. Great customer service and will definitely use the company again. Blanket was great quality. Thanks Patricia
Printing and delivery took far too long! No email updates if progress in the interim, I had to chase your team.
Best part of a month of a 5 year old to wait for his first photos was rough. If I'd have known you were that slow from the first place I would have shopped elsewhere.
Shipping was much slower than posted. I ordered 1 book and it took about a month. However, both of my emails regarding my purchase, were answered! Peter promised my order would be here before I leave for my destination wedding, and he was right! The site was super easy to use! Amazing prices.
Prompt delivery, great quality images. One comment I have is that the picture almost got cut off on the edge of the canvas, although it looked fine on the computer. Repositioning the picture could be made a bit smoother in the app. Else, everything was great! Would use printerpix again
"24/hr customer service" is not accurate. Took 3 days to respond to an inquiry I made right after my purchase as I needed immediate support. By the time they responded, it was too late for them to help me with my purchase.
Easy to navigate and best of all - spell check! This order took almost a month to reach me. USPS tracking shows the package arriving in Florida end of August and then going to California before being finally coming back to Georgia and delivered. I have used Printerpix before and this is the first time it has taken this long for the order to be received. I would pay a little more for shipping if the carrier was other than USPS!
Easy to navigate and best of all - spell check!
Have used in past
Simple and easy. I'm curious to see what printing on metal looks like. Very happy with the canvas print. I will definitely be using your services more frequently. Thank you for making it easy for the photographer in all of us.
Google lead me to you
My book turned out great, with wonderful quality. But I did miss a couple of page in the back and a page in the front. My fault, of course, but I would love it if one day there was an alert that let you know you still have blank pages. Thank you..
I ordered 3 metal prints, and I'm not please with how they look. The colors are washed out and blurry. The original photos are vibrant and clear. I likely will not order from here again, there are so many print options available elsewhere.
While I appreciate the many options to design my blanket, the tools were a little tricky for me to navigate at times. I had trouble getting the photos centered in the areas that required the picture. My blanket is cute, but the pictures are not centered where they should be and the borders are not even. Also, the background color does not match what appears on the screen. I appreciate the ability to make this item, as well as the fast process and shipping, but I'm very disappointing that the design wasn't more user friendly.
This was a reorder due to 2 metal pictures came damaged. (No fault of PrinterPix; Fed Ex did not follow the big red stickers that stated: "Do Not Bend". Customer service was awesome and placed a reorder no questions asked. Great service! Will definitely order again.
The web site was having issues for a month with processing payments. So it took me 4 weeks of calling customer service before they could resolve the problem. My book also came with 2 extra blank pages in the front and 2 in the back. I used a razor to cut them out
This is the only site that I use to print photo books and Holiday cards.
I make a photo album every year, they are beautiful and out so family and friends can always flip through them
Great deals on groupon
Both albums are beautiful. Thank you! The pictures look great and I love the hard cover w photos on front and back. We will have beautiful memories to look at for years to come in one nice album. We love them.
This was a gift for my best friend's 65th birthday! She absolutely loved it in the quality was amazing. I highly recommend this to anyone looking to have lifelong memories that you can wrap yourself up in!
The website was intuitive and self explanatory. The backgrounds were good, a few more softer without patterns would be appreciated. So the background doesn't compete with the images. All said, an excellent book building experience. THANK YOU! I'll be back!
Groupon offered a voucher for PrinterPix. I had never heard of this company before that. So I decided to give it a try.
My experience was pretty good all around. The only complaint I have is the delivery time. They said expected delivery date was August 15th. I did not receive my package until September 3rd. Other than that, my photo book was just what I wanted! I'll just keep in mind if I order again that it may take longer for shipping.
Super easy to find a template for the blanket that fit my purposes, and selecting the pictures from my phone to complete it took no time at all. As always the quality was great and we got lots of happy tears from grandma when she opened the gift!
I wanted a similar picture to one I purchased a few years ago and ordered it in under 3 min!
The custom photo blanket is a wonderful upgrade from the old one. The quality is impressive, with vibrant, clear images and a soft, cozy texture. It's a heartfelt gift that combines functionality with personal touch, making it both practical and sentimental. My dad absolutely loves it!
I love my blanket so much. I got it for my best friends birthday, it is a collage of our greatest moments in life. With our prom photo from high school in the middle. It was better than I expected. So happy.
I ordered 3 canvas for my family. Although they came separately, they all arrived. 24x36 canvas arrived separately. I wished the packaging was 1 of 2 but it was not listed just 1 of 1. Confusing.i thought my second package (which was much smaller would've been labeled.
I love PrinterPix and have many photo books from them. The program is easy to use. I love that you can design your own book. I especially like the rearrange function, where you can move pages around. I have never been disappointed with the quality. I have been using them for over 10 years and they just keep getting better.
Easy program to use. I like the options offered. I especially like the ability to rearrange pages. Good value.
Your products need to be packaged differently. FedEx is notorious for destroying packages, it's happened to my family on many occasions. The first metal print I received fedex smashed the box on the opposite of the cardboard core you attach the print to. If that packing material was on both sides my print wouldn't have been dented even with as poorly as fedex handled it. Aside from that it looks amazing and your customer service is quick with handling issues. Thank you!
The quality was great and the service was faster than expected. I wish I had proofed it better because the bottom row of pictures were not good. My late brother's head was missing so I was not able to gift the blanket. It's living in the closet
Great website with easy to follow instructions. Good options for customizing the photo book. The quality of the book exceeded our expectations and we are very happy with the designing process and the final result.
Very much satisfied with PrinterPix order. Initially my order was placed to my old address and when I contacted customer care they resolved the issue and I received the order a day prior to the initial delivery date and it is exactly on my Son's birthday. Very happy over all.
This order took an unusual long time to print and ship. I have seen far better turnaround from PrinterPix during hectic holiday seasons. If this is the normal processing timeframe, I will have to find a new printer.