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Houzz Pro

How would you rate Houzz Pro?
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Texas
1 review
0 helpful votes
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Glitches
December 4, 2020

The awareness of Houzz if VERY low in our market so we don't get many leads through Houzz Pro. We find we have to educate our prospects about Houzz when they come into the showroom. Only one lead in 5 years has resulted in a project.

We have found the Houzz Pro site frustrating to work with. The options for answers are limited and don't fit the actual scenario. We often have to settle on an answer that is not the case because the right answer isn't available. We've been told the Concierge tried to reach us by phone but there we have not gotten those calls. There's an automated email that goes out when you select Lead Quality that absolutely should not go out. I retired a lead and found out an automated email when to the prospect right away! Totally inappropriate!

Date of experience: November 4, 2020
Michigan
1 review
1 helpful vote
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Horrible company
May 4, 2023

In the same boat as other's with this company not holding up there side of the contract and im to small to do anything about it. It has been 8 months at $544 per month and my site is still not set up and no one tat the company will help. They just keep giving me a new " success manager" and they all say the same thing " this isn't right. I will fix your site immediately." But lo and behold nobody does anything and I lose contact with everybody.

Date of experience: May 4, 2023
California
1 review
0 helpful votes
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I have had a professional profile with Houzz for over 6 years now and have received a lot of benefits from leads to the free website. My volume of leads have not always been consistent, but they're generally a better quality than more generic home-improvement lead services. When Houzz acquired Ivy I was very excited about all of the project management tools. I'm sorry to say it has been a bit of a disaster. The integration is so buggy and the tool itself is missing so many essential elements (like the ability to log project notes?), that I had to completely backtrack and drop using it almost all together. That definitely cost me time and the confidence of a few of my clients.

Date of experience: November 10, 2020
Massachusetts
1 review
0 helpful votes
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Do do it
August 20, 2023

Houzz Pro is a scam. There is no benefits that will help grow your client base. They charge a large amount of money for a small advertising region. There is no way to cancel you subscription and your on file card can never be removed. Currently there is over 500 complaints with the Better Business Bureau. Suggest, don't even view this website. They will find a way to constantly bill you. Very bad business practices.

Date of experience: July 21, 2023
Massachusetts
1 review
0 helpful votes
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I started focusing my efforts recently on using the tools that Houzz Pro has to offer and communicating regularly with my account manager. They have been invaluable to help guide me in getting the most out of Houzz.
This focus has benefited our business and increased our leads and professionalism.

Date of experience: October 22, 2020
Texas
1 review
1 helpful vote
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Buyer Beware!
November 16, 2023

HouzzPro offers nothing that will HELP your business to grow. It doesn't do anything special and is just a way to get your money. They offer a 30-day trial period. Immediately upon signing up, I realized is only does about 1/4 of what Quickbook does and costs over twice as much. So, I called and cancelled within 24 hours of signing up. And, of course they said they cancelled. But, charge my account 30 days later and keep charging every month. I have disputed each charge as it comes in. I have called Houzz and get someone who tells me they completely understand and see that I cancelled and they will take care of it with no more charges. And guess what? They charge again. So, do NOT under any circumstances go with HouzzPro.

Date of experience: October 17, 2023
California
1 review
0 helpful votes
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Houzz has proved its worth in more ways then I thought possible. Together with their support they have enabled us to reach more clients and secure more work than I could have without them. A very valuable resource for us. Excellent web presence and design. I would highly recommend working with Houzz.

Date of experience: February 5, 2021
Washington
1 review
0 helpful votes
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Houzz Review
October 26, 2020

I like working with Dan Davidson. He is really helpful and informative. Our company uses the Houzz Profile as a portfolio which is very convenient. No more carrying books and photos. The platform has so many platforms that can help you run and manage your business. We love it.

Date of experience: October 26, 2020
California
1 review
2 helpful votes
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Very convenient to use
October 26, 2020

Hi! I signed up for the Houzz program and I've been using this service for almost 1,5 years. My business grows a lot because the quality of clients here is much better than in other platforms. Also I want to say that Houzz provides very good support team which can talk with you and check every month if your account is in a good state and everything goes correctly and how to attract even more clients. Highly recommend!

Date of experience: October 25, 2020
Colorado
1 review
0 helpful votes
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As designers, we utilize Houzz Pro for their lead generation capabilities, as well as another channel and opportunity for exposure of our work. Houzz Pro has been a beneficial resource in both areas, while providing additional significance to our business through the achievement of awards and positive client reviews that are posted on our page. They have consistently provided excellent, and timely, support that is individualized to our ever-changing needs. Also, while some of the leads that are generated through the site do not always fall within our parameters for target market, project scope or budget, it has created the opportunity for us to become a part of the greater online community of potential clients, trade partners and professionals created by Houzz.

Date of experience: May 14, 2021
Ohio
1 review
0 helpful votes
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My personal rep is a gem!
February 18, 2022

Victoria listens. I feel my thoughts and suggestions are heard. She offers wonderful continuity and energy to our professional relationship. I appreciate her diligent follow-through and insights. Thank you!

Date of experience: February 17, 2022
Texas
1 review
1 helpful vote
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Review of Harold Carter
October 26, 2020

I enjoy working with Harold Carter because he displays an earnest interest of insuring my success. He is easy to talk with, always sounds upbeat and asks the right questions intended to keep me moving forward. I would be lost and my business would become stale without his help.
Sincerely,
Martin Paul Breth, Jr

Date of experience: October 26, 2020
Oregon
1 review
0 helpful votes
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Houzz Pro is a great way to follow leads from start to finish. As a small business owner I'm always looking for efficient ways to use my time and Houzz Pro has helped in that regard. I need to be able to update my photos easily and often and trust that potential clients will find them. My client manager, Dana Taylor, enthusiastically showed me where I can see photo view stats and other important advertising info to direct my outreach.

Date of experience: November 5, 2020
California
2 reviews
0 helpful votes
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We are a small women owned architecture firm located in San Clemente, California. Many of our projects are residential in South Orange County and North San Diego County and we have found houzz.com to be an excellent marketing partner.

Houzz allows us to post our portfolio of residential projects on line for all potential clients to see our work. I can suggest to these potential clients to look on line at houzz to see the variety of projects that we have done over time.

They can also search for Architects in their area and our name and portfolio come up for South Orange County, California and North San Diego County where most of our projects are located. Many of our clients have found us by searching on houzz.com for architects in their area.

Houzz is an amazing tool for architects to market their design services.

Date of experience: November 4, 2020
Connecticut
3 reviews
0 helpful votes
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I have had nothing but an A+++ experience working with the team at Houzz who have helped me create a profile on their site to help me attract new clients. They have been quick to answer questions and thorough in their approach to marketing my business. Highly recommend!

Date of experience: October 22, 2020
Arizona
1 review
0 helpful votes
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We've marketed many ways; print ads, editorials, published works. But we haven't ever seen the return on investment that we've seen with Houzz. Half or slightly more than half of our clients contact us after seeing us on Houzz. Houzz works hard for its Pro's, providing an easy platform for potential clients to navigate.
As I said in the Title, effort, and money well spent!

Date of experience: November 25, 2020
California
1 review
0 helpful votes
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Houzz is the premier online resource for both homeowners and all those who serve them to meet, collaborate, and educate themselves.

Houzz has elevated both the knowledge level of our clients, and our ability to service them.

As a longtime Houzz user and recent convert to Pro+, I've been very pleased with the level of service offered by our Pro representative, Brooke Willis. Regular calls (2x/month) keep me apprised of how effective our advertising is, as well as tips on how to make our profile more effective in reaching potential customers.

The service is certainly not inexpensive, but good investments rarely are. Strongly recommend!

Date of experience: October 24, 2020
New Jersey
2 reviews
0 helpful votes
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Thankful
November 4, 2020

Houzz is without doubt the best platform on which I have built my business. It has helped us through uncertain times, as well as, the best of our beginning and beyond. I would give a 6 star rating or more but there are unfortunately only 5. My heart and love go hand in hand with what houzz has helped me achieve.

Date of experience: November 4, 2020
Tennessee
1 review
0 helpful votes
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Great company!
October 23, 2020

Houzz has been a pleasure to work with for several years now. They are always adding new features and value to my advertising dollar! I have been very impressed with how helpful my sales rep is in optimizing our profile and helping us.

Date of experience: October 22, 2020
Oklahoma
1 review
0 helpful votes
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5 stars
November 4, 2020

I love the many features and functions of Houzz Pro. Houzz has not connected me with local clients, it has also offered an abundance of tools which facilitate a more productive process to get to the end result design my client receives.

Date of experience: November 4, 2020

Overview

Houzz Pro has a rating of 2.9 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Houzz Pro most frequently mention customer service, free trial and credit card. Houzz Pro ranks 4th among Home Remodeling sites.

service
47
value
46
shipping
10
returns
18
quality
39
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25 reviews