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ProProfs

How would you rate ProProfs?
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Portugal
1 review
2 helpful votes
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Perfect
November 4, 2015

Its a very complete platform and the assistant its perfect. The best

Date of experience: November 4, 2015
Spain
1 review
1 helpful vote
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Perfect Test Training
February 2, 2016

Thanks to Proprofs, I passed and ended all my degree exams.

Date of experience: February 2, 2016
Ecuador
1 review
2 helpful votes
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Perfect security
January 28, 2016

Those who need security in their forms, this is your tool

Date of experience: January 28, 2016
Canada
1 review
0 helpful votes
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I highly recommend ProProfs!
February 3, 2025

ProProfs has been an excellent tool for managing our knowledge base. We use it to create detailed help articles for our customers, which has significantly streamlined our support process. The platform is user-friendly and easy to navigate, and the setup process is straightforward.

During the evaluation process, Shiv was incredibly patient and helpful. He took the time to explain everything clearly and ensured we understood how to make the most of the tool's features. Having such a knowledgeable guide made all the difference in our decision-making process.

If you're in need of a reliable documentation tool, I highly recommend ProProfs. It's been a game-changer for our customer support efforts.

Date of experience: February 3, 2025
Washington
1 review
0 helpful votes
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Fantastic
January 24, 2025

I started using ProProfs Quiz Maker to create assessments for chronic pain groups, and it's been fantastic. The platform allows me to tailor questions to specific needs, and the reporting features give great insights. The system is easy to use, even for someone who's not very tech-savvy. It's made a real difference in my work, and I've had a smooth experience so far. I'd highly recommend it to anyone looking to create detailed and effective assessments.

Date of experience: January 24, 2025
Canada
1 review
0 helpful votes
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Fantastic support team
January 22, 2025

We've been using ProProfs Chat for customer support on our website, and it's been working great. The tool makes it easy to stay connected with customers in real time, which has improved how quickly we can respond to inquiries. Their support team has also been fantastic. They helped us set up the chat feature and made sure everything was running smoothly. If you're looking for a reliable live chat option, I'd suggest giving ProProfs a try.

Date of experience: January 22, 2025
Canada
1 review
0 helpful votes
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Great experience
January 26, 2025

I started using ProProfs Survey Maker to create surveys for my clients, and it's been a great experience. The platform is simple to use, and the response tracking features are very useful. I always got quick help whenever I had questions. It's saved me a lot of time and effort, and I'm happy with how well it works for my needs.

Date of experience: January 26, 2025
Arizona
1 review
0 helpful votes
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Our company uses ProProfs for both quizzes and knowledge management, and it's been working well. The quiz maker is easy to use, and the knowledge base tool helps us organize our documentation. The support team is always ready to help—I've reached out a few times, and they've responded quickly. It's a reliable platform that makes handling multiple tasks much easier.

Date of experience: January 27, 2025
California
1 review
1 helpful vote
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Quite responsive and helpful!
January 21, 2025

I chose ProProfs because I wanted a reliable tool for quizzes, but I ended up using their Training Maker, too. Both tools are pretty effective. Creating a quiz or building a course feels intuitive, even for someone who isn't great with tech. Their customer support is also quite responsive and helpful. Every question I've had was answered quickly. It's been a valuable addition to my workflow, and I'd definitely recommend it.

Date of experience: January 21, 2025
Canada
1 review
0 helpful votes
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Recommend!
January 23, 2025
Updated review

I've been using ProProfs for multiple purposes, including quizzes and training materials. The platform is flexible enough to handle both, and switching between tools is easy. Their quiz maker helps me create tests for my team, while the training tool is perfect for building detailed courses. The support team has always been available to assist, which I really appreciate. ProProfs has made my work much more manageable, and I'd recommend it to anyone with similar needs.

Date of experience: January 23, 2025

ProProfs has been a great tool for managing our knowledge base.
January 23, 2025
Previous review

ProProfs has been a great tool for managing our knowledge base. We use it to create help articles for our customers, making things so much easier. The platform is easy to navigate, and the setup process is simple. Shiv was incredibly patient and helpful during the evaluation process—he explained everything clearly and ensured we understood how to maximize the tool's potential. Having someone so knowledgeable guide me through made all the difference. If you need a documentation tool, I'd definitely recommend this one.

Date of experience: January 23, 2025

Overview

ProProfs has a rating of 4.5 stars from 135 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProProfs most frequently mention quiz maker, live chat and knowledge base. ProProfs ranks 21st among Software sites.

service
16
value
14
returns
9
quality
16