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ProProfs

How would you rate ProProfs?
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Texas
1 review
5 helpful votes
Follow Stan S.
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Down a lot!
November 13, 2015

I teach High School and started using the website for testing. The problem I have is that when it comes time for the students to take the online tests, the website constantly hangs up and students cannot finish the test! This happens a lot! Very frustrating!

Date of experience: November 13, 2015
Illinois
2 reviews
3 helpful votes
Follow Em T.
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I only needed the software/service for a specific purpose and was willing to buy a full subscription to get the bells and whistles I needed. I created a series of 30-question quizzes as well as a consolidated quiz from those. It worked very well and was very easy to use. Pictures, question options, randomizing options, reporting--all of it worked without any trouble. Twice I reached out to them by their Contact Us option and both times (a year apart) I received a timely phone call. (You might want to add their number to your phone so you know it's not spam.) Was very pleased with the service and the results of the quizzes.

Date of experience: December 21, 2020
California
1 review
6 helpful votes
Follow Ginny J.
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I have used the quiz, survey, and course-making tools on ProProfs and have found them easy to use and effective. I even used the survey maker to create a signed form for some contractors I hired, and it worked really well. Instead of having tons of paperwork to handle, I get them to sign on the survey and then can keep everything organized on my online ProProfs account.

Date of experience: September 22, 2015
GB
1 review
3 helpful votes
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It is a huge time saver. Before ProProfs, I would have to grade multiple quizzes a day for ~200 students. With ProProfs, students move at their own pace and I have more time for actual reteaching and small group instruction. My students get instant results of their performance and they can retest until they have demonstrated mastery. I have observed an increase of self confidence, better and long retention of knowledge. Last year, my science students grew over three points (roughly three grade levels) on the ACT. It's great!

Date of experience: March 14, 2013
North Carolina
1 review
2 helpful votes
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I have been using ProProfs in my classroom for years. The functions are easy to use and allow me to create challenging tests in different formats. I also like the instant analysis of answers it provides. This is a Great Product!

Jesse Pittard, JD, NBCT

Date of experience: January 29, 2016
India
1 review
0 helpful votes
Follow Shaifali M.
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With ProProfs, running employee assessments was super easy and effective. I could easily create training courses and add quizzes to them I used to create with ProProfs Quiz Maker. At the end of each training lesson, the employees would take the quiz that was automatically graded and I received the reports in real-time. The reports were downloadable so I could review them anytime, anywhere.

Date of experience: May 19, 2020
Michigan
1 review
4 helpful votes
Follow A J.
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I subscribed to ProProfs to collect student responses for a time sensitive project. ProProfs lost 75% of my students' responses, failed to call with a solution after promising to do so, failed to respond to my emails, and then refused to refund my subscription, even though I got no use out of the program whatsoever. Service is terrible, the tool is undependable, and the site doesn't care. Cost me precious time and money.

Date of experience: February 1, 2016
Sameer B. ProProfs Rep
over a year old

Hi A J.,

We apologize if you went through such an experience, please reach out and I will personally escalate the issue: http://www.proprofs.com/contact.shtml

We do backup our data daily and have never experienced a data loss issue. Even if you delete something, we can help recover from our back ups. I look forward to assisting you with this - please reach out.
Also feel free to read about our system at: http://www.proprofs.com/trust/. We host with IBM and have a world class security & server team to ensure data is never lost. We take this very seriously and have never had an issue around data loss. I am sure we can help further if you reach out.

Again, we sincerely apologize if you had to go through such an experience, please allow us to make it right by reaching out and we'll make sure to delight you with our service.

Thanks,
ProProfs Team

California
80 reviews
360 helpful votes
Follow Todd L.
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Great concept of a website that allows people to create quizzes and flash cards and share them. If it catches on students studying similar subjects could combine their efforts to make flash cards and share them online.

Date of experience: November 30, 2010
New Jersey
1 review
2 helpful votes
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Great Quiz Creater!
February 3, 2016

I'm a middle school teacher using Chromebooks in the classroom. I have an assignment that requires my students to create an online quiz related to an EDPulzzle video. "proprofs" is a very user-friendly product! Thanks for helping us transition into a Blending Classroom environment!

Date of experience: February 3, 2016
India
1 review
2 helpful votes
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A really good thing about the site is that the pages load really fast. For a site that has quite a lot of features, that's pretty awesome. Another thing I like is the feature of embedding quizzes to your website. Nice work. Keep it up.

Date of experience: October 2, 2012

Overview

ProProfs has a rating of 4.5 stars from 135 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProProfs most frequently mention quiz maker, live chat and knowledge base. ProProfs ranks 21st among Software sites.

service
16
value
14
returns
9
quality
16