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ProProfs

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India
1 review
1 helpful vote
Follow Edward J.
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It is a feature rich, reliable and competitively priced hosted live chat software service. This solution is online one to one text chat solution for help/support queries. We can watch visitors on web site in real time. Website visitor can request chat for their queries. We can also invite visitor on your web site for chat pro-actively.

Date of experience: August 19, 2015
Italy
1 review
3 helpful votes
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We use proprofs for testing langages competences. It's a little bit long to create a quiz but it's worthy, infact it's easy to take the quiz because people can access the test when and where they want, and we can collect data in order to create the classes. More, we find that sharing on the social helps people to engage in our learning traning.
Now we are experimenting new functions, like polls and survey!

Date of experience: August 28, 2015
Florida
1 review
0 helpful votes
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I have been requesting assistance from them since Oct 12th and every time I email them, they just ignore me and when I chat with them, they just keep saying we will give an update later on today but it has never happened since Oct 12th. Terrible experience, I do not recommend this service.

Date of experience: November 7, 2020
Maryland
1 review
1 helpful vote
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I can add based on my 6 years experience of using the live chat services. Logo on visitor chat window can help us to create a great brand value for organization. Comprehensive visitor information provided by the visitor monitoring window can help chat operator to give a productive chat. Similarly features like snapshot, co browsing canned responses, and push url can provide the targeted responses as well as the right support to the visitor. Therefore besides improving operator efficiency software like live2support chat service can improve the performance tremendously.

Date of experience: October 19, 2015
Singapore
1 review
3 helpful votes
Follow Albert a.
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ProProfs simple and easy technology encourages and enables our vastly spread Franchisees to participate in online training and assessment through a simple and reliable system. We need to provide extensive training to our Franchisees and ProProfs Quiz makes it so easy to answer that people feel motivated to participate. Great tool for sharing knowledge and procedures with clients. Excellent for training and mentoring.

Date of experience: March 9, 2013
Indiana
1 review
8 helpful votes
Follow Steve G.
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I used this program to create several tests to gather data for my science classes. I don't have the time to type all of the problems I have had. I'll summarize some of the bigger ones. I made a matching test for vocab with definitions - the test randomly switched the columns. The result: students with a column of vocab words, followed by drop-down menus with 20 definitions, all shoved together. It effectively made the test unusable. The other huge problem I had was the test randomly reordered my questions to be alphabetical. Not only did this make the test a joke, but it failed to reorder the correct answers - my highest kids all "scored" less than a 10%. I wasted a tremendous amount of time trying and fixing ProProf, and a day and a half of instructional time that I won't get back.

So in response to the other reviewer - Sweet Jesus, yes, it is a piece of sh*t.

Date of experience: September 17, 2015
India
1 review
0 helpful votes
Follow Girish G.
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I used the ProProfs Quiz Maker to create quizzes that would help me test their knowledge on the course videos I shared with them. API integration allowed me to create a code that I used to analyze my students' performances. The detailed reports feature helped me track my students' progress throughout the course.

Date of experience: June 4, 2020
India
1 review
0 helpful votes
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His site definitely appeals to the average person because the layout
Is so simple but very VERY effective. It is a clean site with a
Flawless look, and someone without any technical background would
Definitely appreciate it. The layout makes anyone feel comfortable
Because it is so well done and clean looking. You feel as if you are
In good hands and you know that you will be able to find anything you
Need on this site.

The design is very professional and well done. I love the washed-out
Image of the globe on the left behind the links. The site feels
Great. I suggest that you change the fonts to Arial, a more rounded
Font, to go with the professional feel of the site. There are minimum
Graphics, and the graphics there are small and fast-loading. The
Colors of the images go together nicely.

Date of experience: January 24, 2017
Curacao
1 review
0 helpful votes
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Awesome experience
January 15, 2017

As a Corporate Trainer and Business Consultant I have been able to create tests in less than 20 minutes, which makes it very effective. I have participants enjoy the tests I create with ProProfs that gives me excellent results and happy clients.

Date of experience: January 15, 2017
India
1 review
0 helpful votes
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Training Assessments
September 30, 2020

We created training programs on ProProfs Training Maker, assign them to our employees and, then assess the level of their knowledge retention by creating training assessments using ProProfs Quiz Maker. Since these assessments are automatically graded and the feedback is displayed instantly, it provides for a ‘self-assessment' opportunity to the one attempting it.

Date of experience: September 29, 2020

Overview

ProProfs has a rating of 4.5 stars from 135 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProProfs most frequently mention quiz maker, live chat and knowledge base. ProProfs ranks 21st among Software sites.

service
16
value
14
returns
9
quality
16