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Proxibid

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Florida
1 review
0 helpful votes
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Sales tax
February 17, 2025

My understanding is that Proxibid was recently purchased. Never had a problem when I 1st started using the platform. Now, overtime I win an auction I am charged sales tax. Even though I have sent them copies of my resale certificate several times. Most times they reimburse me but this last time they were saying that the auction house was local pick up only (it wasn't). And the charge was for shipping. Auction houses don't collect sales tax except for in house buyers. And they send a separate invoice for shipping when they know the costs. I know of several auction houses leaving for HiBid.com

Date of experience: February 17, 2025
Washington
1 review
1 helpful vote
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Proxibid fail
November 25, 2024

Proxibid is all in to support auctioneers, but provides little/no help when auctioneers don't ship. Over 1.5 months since I paid >$1,000 for auction wins (3), and received NO shipment or correspondence from auctioneer Key Date Coins, despite me calling and emailing them MANY times. I left multiple voicemails (never go thru to an actual person). Notwithstanding, the auctioneer continues to have multiple auctions a week on Proxibid, so there must be SOMEBODY there doing something (besides ignoring me).

After contacting Proxibid to complain, and providing ample documentation of my frustrations, their response has been essentially to wash their hands and say "we just provide the platform - please continue to work with the auctioneer". How do I do that when they refuse to respond?

Date of experience: November 25, 2024
Illinois
1 review
0 helpful votes
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Disappointed Again
October 7, 2024

I have won bids where my high bid ends up winning but no other bids close to mine, then I pay more than I should have. It seems like on line bidders are at a huge disadvantage,
CS is for the auction houses and not the bidders who can see unfair practices right before there eyes.
Be careful and save your money from this poorly run company.

Date of experience: October 7, 2024
Illinois
1 review
0 helpful votes
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Consistently sketchy
September 21, 2024

This is the only auction site where they seem to give sellers free reign to screw customers over in any way they please. Hidden fees tacked on and invoiced outside of the platform, items "passed over" when they don't sell for high enough despite not being listed with reserve, bids ignored, shill bidding done to run up any items with a prebid. The list goes on and on and the customer service is nonexistent. Have already had to issue a chargeback on an auction house that took my money and refused to ship or communicate. Proxibid does nothing and allows them to continue as long as they get a cut. Hoping they end up in a lawsuit involving one of these scam sellers.
Don't waste your time.

Date of experience: September 21, 2024
New York
1 review
2 helpful votes
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Scam
May 28, 2024

From what I have experienced, Proxibid is a scam. Bids are most definitely not awarded to the highest bidder at the time auction is posted to end. Instead, the bid time is extended...more than once...in a transparent attempt to generate a bidding frenzy and drive up the buyer cost. You suck!

Date of experience: May 28, 2024
Mississippi
1 review
2 helpful votes
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Proxibid charges a fee to use their platform and offer no services in return. Will not hesitate to block a buyer for no cause and refuse to help a buyer if an issue on the buyers end arises. They get 3-5% fee per item, no cap. It should be illegal for them to take so much of our money and not be obligated to give service. They will have you send detailed emails to the dispute department and they never respond. When you call back in their response is not our auction/ item, not our problem. We've bought a lot from proxibid in the last 3 years, I'd recommend you buy from Equipment facts, Level, hi-bid or the auctions directly before Proxibid!

Date of experience: October 26, 2022
Colorado
1 review
1 helpful vote
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"on site" winners
November 13, 2023

Okay I have no real proof but it does seem that too often I lose a bid at the last minute to "onsite buyer" No way to check if it is legitimate. Sure makes one wonder when my highest bid is higher than the estimates and well above the other on line bidders but yet suddenly an on site buyer wins.

Date of experience: November 13, 2023
Florida
2 reviews
8 helpful votes
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Recently I bid on 4 items using Proxibid, all 4 ran up to my maximum bid overnight while identical lots remained unbidden or at minimum. Proxibid did retract my bids after contacting via email but I now realize the same thing was done to me at a prior auction that I didn't catch.

Date of experience: March 2, 2023
Texas
1 review
4 helpful votes
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When Auction Houses are to send invoices thru Proxibid. You have several days to pay.
After the first invoices, Proxibid aloud access to my credit card and was charged the times by the same Auction Houses.
Proxibid customer service just said that they cannot do anything. You have to contact the Auction House. This the second time this happened. I had to file a complaint with another State Attorney General office on the first one. Still no $$ or merchandise.
There will not be a Third Time, I canceled my account with Proxibid.

Date of experience: June 14, 2023
Ohio
1 review
8 helpful votes
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Beware of hidden bidders
October 18, 2022

Purchased a few items at a local auction( work auction of uniontown pa)! Everything was fine except 2 items that I was outbid on in the final minutes was on the next auction they ran! Since I've written reviews and they were pulled about workauction, also contacted proxibid and they allow this bidding and encourage it! When your the winning bidder and you are told you was o er bid to see item listed as passed? Bad business on both sides. Now auction is over you never see those bids again but those certain items bud up really didn't sale but back to seller! Bs scam

Date of experience: October 18, 2022
Wisconsin
1 review
3 helpful votes
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I want to see big history to see how other bidders are posting bids. Yes I understand increments but if there's a large max bid winning and other bidders bid you can see the increments they are bidding... slowing pushing the maxi bid up or "big jumps"... i. e., small bids or big time bids as they push toward a maxi bid that keeps "winning" Thus you can judge the aggressiveness of these other bidders (I never thought about the possibility of some shill bidding to push up bids) I called in and was not convinced by the Proxibid employee that said "they" don't show you "that"
Makes one think?

Date of experience: July 19, 2022
Illinois
1 review
8 helpful votes
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Very little help
August 4, 2022

Purchased item from Wheeler Auction Paris Mo. I Purchased item for $23,500.00. Proxibid showed the same price of $23,500.00. Went to pay and Wheeler said price was $24,500.00. Ultimately even thou Proxibid showed the same price as my last bid of $23,500 00. Wheeler refused and removed me from property and told me to never return. Called Proxibid ask them to review recordings and was informed they could not help. Also ask Wheeler to review recorded records which they said they have however they refused. Purchased a second item and was not aloud to purchase that item also.

Date of experience: August 4, 2022
Colorado
1 review
10 helpful votes
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Ripoff
April 14, 2022

Huge rip-off for packing+shipping. When bidding over the 'net on a $55 item (small, 3lb), surcharges ($5.85), packing ($25) and shipping ($41.20) added more than $70 to the cost - significantly more than the item itself! Total scam.

Date of experience: April 14, 2022
Ukraine
1 review
0 helpful votes
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New proxy
June 7, 2022

I recently moved to America and I can't download Viber and Telegram, for this I need a proxy server, as I understand it. I found a site where you can buy proxies https://proxyline.net/en/ Has anyone used it? I want to buy my proxy without ads.

Date of experience: June 7, 2022
Texas
1 review
9 helpful votes
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Was bidding on one auction in the morning, an their system went down, Couldn't log in any more.
Wasn't able to increase my bid, and lost the item.
Went to another auction, and placed a max bid on about 8 or 9 items, and was high bidder on all or the, but when I went to check in around closing time, could not log in again.
Proxi-Fail then announced that system was down (2 days ago), and as of time of writing this, they are still saying system will be down for more days.
On top of that, my credit card just got whacked!
I have a feeling this isn't going to end well. They seem to have a major data breach!

Date of experience: May 17, 2023
Texas
1 review
10 helpful votes
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Watch out
August 20, 2013

Watch out. The online bidding is there to raise the price for on site bidders. 17-22% commission plus hefty shipping and packaging fees means your gonna pay ~25% more than an item is worth.
Coin auctions include fakes, cleaned poorly described merchandise.

Date of experience: August 20, 2013
Minnesota
1 review
9 helpful votes
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Just beware that even if you do not purchase anything, they still hold your credit card info hostage for 14 days!?! When asked they just say "for legal Reasons" and refuse to help. I would never recommend this site to anyone.

Date of experience: April 26, 2014
California
3 reviews
22 helpful votes
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What a fiasco this business is. I'm not entirely sure how the auctions are setup, as in who does the auctioning, if any pre-set prices are established, etc., but overall it is the most unprofessional chaotic sorry excuse for a clearing house I've ever taken part in. I often do online auctioning, I've attended live as well and they seem to run the same way. Open bidding after close/winning bid announced, ignore bids if they don't suit the auctioneer's idea of price, horrible internet and communication device, items out of order, item description changed mid-bidding, pre-bid completely ignored, etc. I will avoid any event hosted by Proxibid.

Date of experience: January 11, 2016
Hawaii
1 review
0 helpful votes
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Great personal attention
May 11, 2017

You all have done exactly that... communicate readily and routinely. While I've never successfully won a bid yet, my next step is to engage a telephone on site person... help me achieve that since our Hawaiian Standard Time is often six or more hours apart from auction location.

Date of experience: May 10, 2017
California
1 review
0 helpful votes
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Got what I wanted!
May 11, 2017

Easy, trustworthy, FUN! I had never participated in an online auction before and was extremely pleased with my successful results in the winning bid for a vintage sewing machine at an amazing price! Thank you Proxibid!

Date of experience: May 11, 2017

Overview

Proxibid has a rating of 2.1 stars from 247 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Proxibid most frequently mention auction house, credit card and customer service. Proxibid ranks 162nd among Auction sites.

service
33
value
32
shipping
23
returns
23
quality
27
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