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PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,908 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,400
Neutral
310
Negative
491
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,908)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user sandrar2608
Oregon
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

If i had anotherchoice, i would have chosen it at this point because this is apparent very annoying.

Reason I chose this business:

That what was offered.

Thumbnail of user ryanc3064
Michigan
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

Wouldnt work on mobile, wouldnt take card online...1 hour later finally used 4th different card on my laptop and it works.

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out and sharing your experience. We sincerely apologize for the difficulties you encountered with the payment process, both on mobile and with your cards. We understand how frustrating this must have been, especially after multiple attempts.

To assist you further, please provide the details of your issue, device used, and any relevant error messages. You can send this information to support@psi.memorang.com, and our team will look into it and help resolve the issue.

We appreciate your patience and are here to ensure you have a smooth experience moving forward.

Thumbnail of user heatherg1381
Alabama
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Very nice and helpful staff. I took the test in the comfort of my own home. I would reccomend this to everyone.

very helpful customer service

Reason I chose this business:

They make the test

Service
Thumbnail of user yaakovr4
Washington
2 reviews
0 helpful votes
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July 4th, 2024
Verified purchase

The material was great, and I'm still reviewing it. Just wish I'd ordered the paper edition as I like to read in places electronics aren't the best option. Maybe you could add on a pay more to print the PDF option.

Reason I chose this business:

You guy write the test and my Colibri course did a poor job of covering the State part of the Ill Real Estate exam.

Thumbnail of user brianm4830
Michigan
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Need to have tell that first test is a one time only. I had to purchase 2 differect practice tests as the first was a one time only

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out and we did attempt to contact you in response to your issue on Sept. 27,2024.

For further assistance or if you have any questions, please contact GMetrix Support directly at support@gmetrix.net.

Thumbnail of user erich4090
California
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

I paid for test and practice exam all at once. I never received the test access code so I have to repurchase the practice exam. Ripoff!

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out and bringing this to our attention. We sincerely apologize for the inconvenience you've experienced with not receiving your test access code. We understand how frustrating this must be, and we want to help resolve the issue as quickly as possible.

Please send the details of your purchase, including your full name and any relevant information regarding your order, to support@psi.memorang.com. Our team will investigate the situation and work with you to ensure you get the access you paid for.

We appreciate your patience and look forward to resolving this for you.

Thumbnail of user victors808
District of Columbia
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Good it's not a easy exam, especially on the nationals portion, but I'm ready to pass the entire thing with flying colors

Reason I chose this business:

Because I didn’t pass the national portion and I want to be able to pass the nationals again on the next test day

Thumbnail of user prestona59
New York
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

My experience has been good. I'm glad psi has a practice test to help me get ready for the real exam.

Reason I chose this business:

They proctor the actual test I need to take

Thumbnail of user leeg600
South Carolina
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

So far it has been ok experience. I will know better after taking the practice test. Ask me again after I take the practice test.

Reason I chose this business:

So I can be more prepared to pass test first time

Thumbnail of user danr1812
Colorado
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

The site seems glitchy and not straightforward. My log in credentials don't work to register for a test day.

Reason I chose this business:

Recommended by instructor.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We're sorry to hear about the difficulties you're experiencing with the site and we did attempt to contact you in response to your issue on Oct. 16,2024.

For immediate assistance with your login credentials and test registration, please contact us at 866-589-3088 or email ptsupport@psionline.com.

Our team will be happy to help resolve the issue.

Thumbnail of user larryh2522
Maryland
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

Your website to purchase does not work on Microsoft Edge browser even though I enabled all cookies on your site.

Reason I chose this business:

We need to renew our license.

Thumbnail of user jennifern1907
Louisiana
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I purchased a practice session for Brokers National and it gave me a course in insurance and i would like a refung

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your message and we did attempt to contact you in response to your issue on Sept. 6,2024.
If you need further assistance, feel free to reach out. For assistance with your request, please contact support@psi.memorang.com. They will be able to help you with the issue.

Thumbnail of user williamm6633
Maryland
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

The book came by ups very fast. Was disappointed about having to pay shipping since nothing was said about it when ordering the book

I ordered my book which came fast. But after studying it I cannot get ahold of anybody to schedule my test.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback, and We're glad to hear that your book arrived quickly. However, We're sorry to hear that you’ve had difficulty getting in touch with someone to schedule your test. We did attempt to contact you in response to your issue on Aug. 20,2024.

For assistance, please contact our team via email CDcareweb@psionline.com.

We appreciate your understanding and patience.

Thumbnail of user anthonyr2202
Washington
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

It was not very easy to find the correct place to sign up for the study and practice bundle. Once I found it everything worked great.

Reason I chose this business:

Recommended from a friend and I will use PSI to take the journey man test.

Thumbnail of user marya4580
Georgia
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

It was very confusing just getting to purchase the Exam. Not sure why there are so many areas to address and temporary passwords that I didn't need

Reason I chose this business:

To complete my re-certification

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out and sharing your feedback. We apologize for any confusion you experienced while trying to purchase the exam and we did attempt to contact you in response to your issue on Aug. 2,2024.

To get the assistance you need and to clarify any issues with the purchasing process, please contact our support team at 866-589-3088 or via email at ptsupport@psionline.com.

We appreciate your patience and are here to help make this process easier for you.

Thumbnail of user howardc378
Pennsylvania
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Hopefully study material is relevant for testing results as I am seeking an electrician position in Texas

Reason I chose this business:

Stated material is relevant for completion

Thumbnail of user maryh5507
California
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

More helpful and faster than the other one, and I need the book because I want to take my test I'm interested to start my new career

Thumbnail of user soumyap7
Colorado
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Starting from the check-in, security check, quiet and spacious attitude etc. everything was pretty impressive

Reason I chose this business:

My education program directed me there. Kaplan

Thumbnail of user josec2335
Texas
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Hope this help really sure want to pass it and from what they told me this helps a lot from passed experience

Reason I chose this business:

Took the test for the first time today and got a 57%
Want to pass it so trying to get familiar a couple of weeks so I can retake it

Thumbnail of user collinw70
New York
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Experience has been very hepful, a lot of content I didn't know, which made me feel better as my exam approaches

Reason I chose this business:

Best study tool for me

Thumbnail of user michaels13388
Virginia
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

The price is too high for what is being offered. Including flash cards and a voice-over feature for reading would greatly enhance the value and improve the understanding of the material.

Reason I chose this business:

Better insight on how the test might look like.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback. We appreciate your suggestions on how to improve the value of our offerings. We did attempt to contact you in response to your issue on July 19,2024.

Your input is valuable, and we'll certainly consider enhancements like flashcards and a voice-over feature to improve the learning experience.

For any assistance, please contact support@psi.memorang.com.

Thumbnail of user chrisf1829
California
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase
• Updated review

Im noticing errors in some of the questions or the questions are not very clear with enough detail on the CSE exam.

Reason I chose this business:

Because it is the only avenue that I know of to study for it.

I don't know which experience this message is refering...
September 5th, 2024
Verified purchase
• Previous review

I don't know which experience this message is refering to other than purchasing a practice CSE exam. It was a great experience purchasing the practice CSE exam.

Reason I chose this business:

Extra practice for CSE exam.

I only purchased
May 13th, 2024
Verified purchase
• Previous review
Reason I chose this business:

Required for my RT class

Thumbnail of user jillh962
Michigan
1 review
0 helpful votes
  • Send Message
August 7th, 2024
Verified purchase

Thank you, the resources that I have purchased so far have been instrumental in my preparation and current role.

Reason I chose this business:

More preparation for the exam

Thumbnail of user edwardc1781
Wisconsin
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

The ability to purchase was very easy,the ability to purchase was very easy,the ability to purchase was very easy

Reason I chose this business:

It was linked to the state web page

Thumbnail of user djhonias
Georgia
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Great for mastering the test and studying. I have enjoyed the way the study material explains the answers

Reason I chose this business:

Best resource of test and study material that will match the test

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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