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PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,911 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,399
Neutral
310
Negative
491
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,911)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user kaylat433
West Virginia
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

I haven't got too far into the studying for the test yet. I just want to see where i stand with my knowledge of construction and business.

Reason I chose this business:

To see where I stand knowledge wise

Thumbnail of user johnian
Maine
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

The electrology package I purchased has to many questions about pedicures and nail services. Electrology has nothing to do with nails

Reason I chose this business:

Trying to find something to help me prepare for the electrolysis hair removal state exam

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out and letting us know about the content in your Electrology package. We did attempt to contact you in response to your issue on Aug. 19,2024.

To address this issue, please contact our support team at support@psi.memorang.com. They will be able to assist you.

Your feedback is important to us, and we are committed to ensuring that our study materials are accurate and relevant.

Thumbnail of user grettaw8
Alabama
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

It was very quick and easy to purchase a test with the voucher I bought when registering for the VTNE!

Thumbnail of user kathyj689
California
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Easy to navigate so far. We will see how the product is once I get the link.

Reason I chose this business:

Recommended by DOL in Washington State.

Thumbnail of user lennyw35
Minnesota
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Website is confusing and hard to navigate. Called and the lady was very nice but her broken English was too hard to understand. She did send me a link to complete the transaction.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback and we did attempt to contact you in response to your issue on July 9,2024.

We apologize for any confusion navigating the website and for the language barrier you encountered. We appreciate your patience and are working to improve our services.

Please contact support@psi.mail.memorang.com for assistance with your concerns.

Thumbnail of user makaylah37
Louisiana
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

The price has changed 3 times on the product I consented to pay 99.95 then after I payed for it, it charged me 109.15 if I'm required to pay for something then I should know how much I'm paying.

Reason I chose this business:

You guys are hosting my exam.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback. We understand your concern regarding the price changes and we did attempt to contact you in response to your issue on July 12,2024. Please contact 866-589-3088 or email ptsupport@psionline.com for assistance.

Thumbnail of user kevinb4058
Virginia
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

The books are very expensive for what was received. Plus I need to purchase the practice exam for another $100 or so just so I know where to tape the tabs in order to find the answers during the exam. Not happy with the overall expense.

Reason I chose this business:

Seems like its needed

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We understand your concerns regarding the expense of the books and practice exams. Your feedback is important to us, and we appreciate you sharing your experience. For further assistance, please contact ptsupport@psionline.com.

Thumbnail of user kellyp2512
Wisconsin
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

Need a better description on items to purchase. There are several different tests to pick from

Reason I chose this business:

Because I am no passing

Thumbnail of user miriahf1
Kentucky
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

Working with PSI website was very helpful. I was able to learn things more in depth.

Very helpful

Reason I chose this business:

Because this is where I schedule my test.

Service
Thumbnail of user merlinm53
Pennsylvania
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

The book has a lot of useful information if you're just starting in the construction industry.

Reason I chose this business:

PSI was the most convincing book I found on the internet.

Thumbnail of user kelvinp78
North Carolina
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Awesome to be able to come on a site and have no trouble getting the product

Reason I chose this business:

No particular reason

Thumbnail of user kaseye22
Iowa
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

I'm not sure why the test prep for property/casualty is a bunch of questions for producing/writing.

Reason I chose this business:

That is where my test is through...

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out. We understand your concern about the content of the test prep for property/casualty and we did attempt to contact you in response to your issue on Sept. 19,2024.

Please contact our support team at support@psi.memorang.com for assistance.

Thumbnail of user michaelr7392
Nevada
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

The purchase was simple. I found what was needed without a lot of searching. Thank you.

Reason I chose this business:

Advise from the contractor's rep

Thumbnail of user brionnaw3
Ohio
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

I'm just getting started but the free version seemed easy enough so I'm giving it a shot.

Reason I chose this business:

It was recommended by fellow instructor

Thumbnail of user chrisd2679
North Carolina
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

The website does good at explaining what you're getting in each package and what it's for

Reason I chose this business:

Cheaper method to help study

Thumbnail of user brandonu182
Mississippi
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Really helped me zero in and target key topics that I struggled in more than others.

Reason I chose this business:

I wanted to avoid other misleads for study material and go straight to the source.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for sharing your experience!

We’re glad to hear that the platform helped you focus on key topics. Your feedback is greatly appreciated! We did attempt to contact you in response to your issue on Sept. 5,2024.

For any further assistance or questions, please feel free to contact us via email at support@psi.memorang.com, and the team will be happy to help.

Thumbnail of user wandap424
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

The study guide has been great! I enjoyed being able to study possible questions vs something I wouldn't see.

Reason I chose this business:

It has been a fantastic study guide so far and I need different questions to better help me.

Thumbnail of user michellew3046
New York
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

I purchased the CSE to help prep for my boards exams, and it helped me pass on the first attempt.

Thumbnail of user sharonu43
South Carolina
2 reviews
0 helpful votes
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August 9th, 2024
Verified purchase

Great reputation and references are always on the point! I can't wait until I get the practice tests.

Reason I chose this business:

Previous experience!

Thumbnail of user saral995
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The person that help me was not in the list but she suggested to use Marcia Barrera

Reason I chose this business:

It was in the email I got from Dept of Real Estate from Washington State

Thumbnail of user nunog16
District of Columbia
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

This is the way to your great future we need to put our self over there

Reason I chose this business:

Want to be prepare

Thumbnail of user cerab3
Maryland
1 review
0 helpful votes
  • Send Message
November 5th, 2024
Verified purchase

Thoroughly helpful, easy to access and navigate through the entire site to find your product.

Thumbnail of user yeseniab72
New Jersey
1 review
0 helpful votes
  • Send Message
November 7th, 2024
Verified purchase

This site was really easy to purchase a pre-test course. Hopefully this works for me.

Reason I chose this business:

I need to pass my state test. Been studying through the book and so far no luck.

Thumbnail of user kerrib235
North Carolina
1 review
0 helpful votes
  • Send Message
November 13th, 2024
Verified purchase

PSI is very user-friendly. It was very easy to navigate and locate the appropriate tests.

Reason I chose this business:

I want to pursue the CPPS course for professional growth.

Thumbnail of user meaganl88
Tennessee
1 review
0 helpful votes
  • Send Message
November 13th, 2024
Verified purchase

It was very hard to find where to purchase/ use voucher for the exam practice

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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