• PSI Exams

PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,911 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,399
Neutral
310
Negative
491
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,911)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user santhoshc6
Iowa
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

Excellent I love the presentation of the website. Hoping to find good articles in there.

Reason I chose this business:

Need to pass the exam

Thumbnail of user raynag12
Louisiana
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Great and easy to use, I like the option of several tests and in spanish

Reason I chose this business:

Because I teach the Hiset exam

Thumbnail of user nickw959
California
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Working well, so far. I'll see what the rest of the experience has to offer

Reason I chose this business:

Related to test

Thumbnail of user kimberlyh2435
Virginia
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

I enjoy the practice test, it definately helps me retain information for my upcoming test.

They were prompt and helpful.

Reason I chose this business:

To help me prepare for my cosmetology license,

Service
Thumbnail of user jamesm9763
South Carolina
1 review
0 helpful votes
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September 24th, 2024
Verified purchase
• Updated review

Great way to purchase, I have used your services before and have been well pleased.

Reason I chose this business:

It is for m Grandson

Easy to order!
April 15th, 2024
Verified purchase
• Previous review
Reason I chose this business:

Feel confident about your materials to study before my test!

Looking forward to my preparation help!
January 3rd, 2024
Verified purchase
• Previous review
Reason I chose this business:

Best name in the industry

Thumbnail of user davida4989
California
1 review
0 helpful votes
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October 6th, 2024
Verified purchase
• Updated review

Thank you it was a great experience and easy process, i will use it anytime

NICE EXPERINCE, THANK YOUI
May 19th, 2024
Verified purchase
• Previous review
Thank you, great experience
November 9th, 2023
Verified purchase
• Previous review
Thumbnail of user joshuah1333
Massachusetts
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

Psi is telling me i cannot take a test for a license that i am obviously able to take and have met all prerequisites

Reason I chose this business:

I have no other choice

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out. We apologize for any inconvenience you are experiencing and we did attempt to contact you in response to your issue on July 28,2024.

To assist you further, please provide your full name, exam confirmation number, and details of your concern via email at CDcareweb@psionline.com. This will help us investigate the issue and work towards a resolution.

Thank you for your understanding.

Thumbnail of user olgak206
South Carolina
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Good experience overall without any significant or important issues. Reliable program and way to test online

Reason I chose this business:

Recertification

Thumbnail of user kathleenf1475
California
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

I found myself screaming at the person who was helping me. I still cannot find the date or schedule for my licensing test

Reason I chose this business:

It was the only link on the Insurance website.

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We understand your frustration and are here to help. We did attempt to contact you in response to your issue on July 26,2024. Please provide your full name, exam confirmation number, and details of your concern via email at CDcareweb@psionline.com for assistance.

Thumbnail of user rogeliov33
Georgia
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Very easy to navigate the site with complete explanation on the topics of my interest.

Reason I chose this business:

Tons of options and knowledge in the subject

Thumbnail of user hollyw542
Ohio
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

PSI has sites for practice exams, actual exams, and a site to take the exam. It is difficult to navigate to the one you need

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for sharing your feedback regarding the navigation of PSI websites. We did attempt to contact you in response to your issue on July 30,2024.

For further assistance, please contact us at 866-589-3088 or email ptsupport@psionline.com. Our support team will help guide you to the correct site for your needs.

We apologize for any confusion and appreciate your understanding.

Thumbnail of user omark142
Virginia
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

I already paid for this test once and was not able to access it. Now I had tyo pay aagin.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We're sorry to hear about the trouble you’ve had accessing the test and we did attempt to contact you in response to your issue on Oct. 16,2024.

For assistance with your payment and access issues, please contact support@gmetrix.net. They will be able to look into your case and provide a solution.

Thumbnail of user gloriag1026
Washington
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Good to fine this so help me to study be better and smart thank you

Reason I chose this business:

Im teck im test im be so happy get better job

Thumbnail of user carolinac205
New Jersey
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

It was easy and simple to navigate through the page and find what I needed

Reason I chose this business:

Recommended by aavsb

Thumbnail of user sherylw259
Washington
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

After taking the exam it showed me what I needed to work on and what was wrong. I do appreciate that

Thumbnail of user sergiod153
California
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

I tried other similar programs that give you the option to navigate questions on a column on the right side. Shows a graphic of what you have answered and what not. Also you can click on the number question you wish to open without having to go back and forth one by one. This is helpful when you answer what you know but want to come back to questions you were not sure about.

Just had trouble finding my particular exam something simple not really an issue.

Reason I chose this business:

I wanted to see how the problems were worded and structured coming from the people involved with the actual state exam.

Service
Thumbnail of user laqueenah1
Louisiana
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

I wanted to pay for and schedule the heat at the same time ex not clearly offered to do so.

Reason I chose this business:

Had worked in the past.

Thumbnail of user parvanehr
Georgia
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

It has been a difficult way to unlock my test from previous buy and i had to buy another one.

Reason I chose this business:

Broker test.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out. We understand your frustration with the difficulties you’ve faced in unlocking your test and we did attempt to contact you in response to your issue on Sept. 15,2024.

For further assistance with this issue, please contact support@psi.memorang.com, and they will be able to help you resolve it.

We apologize for the inconvenience caused, and we appreciate your patience.

Thumbnail of user aarono887
Maryland
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

Quick and easy process to find the material and information i was looking for

Thumbnail of user christopherh3750
Virginia
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Great Experience. I have used a lot of similar products and this was great.

Thumbnail of user seann827
Washington
1 review
0 helpful votes
  • Send Message
November 15th, 2024
Verified purchase

Was able to change my test date easily. That was easy and nice surprise.

Thumbnail of user andrej299
Virginia
1 review
0 helpful votes
  • Send Message
November 11th, 2024
Verified purchase

This process was easy to navigate through. The price of the course is manageable.

Reason I chose this business:

Price and location.

Thumbnail of user julioc305
Texas
2 reviews
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Thanks for this options ofr exams y simple, easy and ready for the future

Reason I chose this business:

Ya es tiempo de dar el siguiente paso para ser un mejor electricista

Thumbnail of user luism1340
Oregon
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Easy to use website came by to look for future study guides and help

Reason I chose this business:

To get my highschool diploma

Thumbnail of user olegp50
North Carolina
1 review
0 helpful votes
  • Send Message
September 29th, 2024
Verified purchase
• Updated review

So Good! Working with you is easy and fast. Thank you for your job!

Reason I chose this business:

Friends recomendation

Good job!
March 25th, 2024
Verified purchase
• Previous review

Good job! I like it!

Reason I chose this business:

You are the best

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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