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PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,911 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 74.9%
Positive
2,396
Neutral
310
Negative
491
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,911)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user richardm6074
Kentucky
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I just feel it should be more obvious and simple to order a CE approval.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback and we did attempt to contact you in response to your issue on Oct. 12,2024.

We appreciate your suggestion and will share it with the team to help improve the process.

For assistance or any other questions, please contact our support team at 866-589-3088 or email ptsupport@psionline.com.

Thumbnail of user orlandom223
Virginia
1 review
0 helpful votes
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October 26th, 2024
Verified purchase

Customer service was helpful and knowledgeable. Easy to navigate online

Reason I chose this business:

Only choice

Thumbnail of user ngozio18
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase
Reason I chose this business:

On recommendation

Thumbnail of user abdallahk9
Texas
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

Ordered books and received next day. Thank you. Great quality

Thumbnail of user anastasias154
Massachusetts
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

It would be great if there were discount options for military

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your message and we did attempt to contact you in response to your issue on Oct. 12,2024.

Regarding your suggestion about military discounts, we will certainly pass it along to the appropriate team for consideration. We appreciate your feedback and thank you for your service.

For any assistance or inquiries, please reach out to our support team at support@psi.memorang.com.

If you have any other questions or need further assistance, don’t hesitate to contact us.

Thumbnail of user annaw1461
Colorado
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

No active coupon codes for online use. It would be helpful to have discounts when using a $50 test.

Reason I chose this business:

This site came recommended for VTNE preparedness.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out and we did attempt to contact you in response to your issue on Oct. 13,2024.

Please contact our support team at 866-589-3088 or via email at ptsupport@psionline.com for assistance with your inquiry.

If you have any further questions or need additional assistance, please don't hesitate to reach out.

Thumbnail of user michaelf5631
North Carolina
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

Hopefully these help me pass the North Carolina state exam.

Reason I chose this business:

The state website had a direct link to yours

Thumbnail of user josephv1228
Virginia
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

The selection process was easy. Highly recommend for sample testing.

Reason I chose this business:

Highly rated

Thumbnail of user gabriellei19
New York
1 review
0 helpful votes
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October 21st, 2024
Verified purchase
• Updated review

Very fast delivery, and experience. Would shop at PSI again.

Great, it was speedy and quick which made it easy to...
November 12th, 2024
Verified purchase
• Previous review

Great, it was speedy and quick which made it easy to buy and successfully order my item.

Reason I chose this business:

My CNA training school advised it.

Thumbnail of user eugenec376
South Carolina
1 review
0 helpful votes
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November 1st, 2024
Verified purchase
• Updated review

All good, easy to understand and use order forms-thank you!

Reason I chose this business:

Great Testing Company

Easy to use website
November 13th, 2023
Verified purchase
• Previous review
Thumbnail of user surafelg1
Maryland
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Excellent and fast reliable that why I choose buy the study guide book

Reason I chose this business:

Because I text master PSI

Thumbnail of user cassandraj292
Louisiana
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Very quick and easy to access. User friendly. Recommend highly

Thumbnail of user emilyk819
Michigan
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Psi makes it easy to find things that you need for your specific certification courses

Reason I chose this business:

It was recommended by a fellow student

Thumbnail of user alexisn662
Nebraska
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Doesn't tell specifics on accessible length of time for packet materials or official end date.

Reason I chose this business:

Word of mouth

Thumbnail of user velvetg9
Tennessee
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Great review for PSI exam. Test questions with answers and thorough rationales were very helpful!

I did not receive my access code until the next day but customer service was very helpful with a timely response and fix!

Reason I chose this business:

TREES Recommendation

Service
Thumbnail of user cassandram529
North Carolina
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Very quick response time. Easy to understand instructions.

Reason I chose this business:

To take the SJE for CHPN renewal.

Thumbnail of user kayc700
Colorado
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Just good. Easy to find and pay. Thank you. Changed my rating on character requirement here.

Reason I chose this business:

Recertification

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback! And we did attempt to contact you in response to your issue on Oct. 12,2024.

For any assistance, please feel free to contact our support team at 866-589-3088 or via email at ptsupport@psionline.com.

We appreciate your time and your updated rating.

Thumbnail of user jenniferf2890
North Carolina
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Exam ordered and received same day with no problems. Thank you.

Thumbnail of user nb363
North Carolina
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I don't have experience, book just received in the mail. *******891

Reason I chose this business:

I am hoping it is a good learning tool

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out and we did attempt to contact you in response to your issue on Oct. 10,2024.

If you're encountering any issues or need assistance with your recent exam materials, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will be able to assist you further.

If you need any additional support from our side, feel free to let us know.

Thumbnail of user dominickc106
Colorado
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Amazing opportunity to take a practice test before the big exam

Thumbnail of user jessicae1367
Mississippi
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

This is my first time. I hope the practice test helps. Im sure it will. Thanks

Reason I chose this business:

Bc im enrolled at community college. Adult education

Thumbnail of user zacharya360
Hawaii
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

Great customer service and fast response emails with little to no wait when calling.

Thumbnail of user sunnyl106
Georgia
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

It's great experience and easy to use. Never really had problems with any of the courses.

Reason I chose this business:

My test is from PSI

Thumbnail of user jamaalt9
Texas
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Customer service was awesome, thank you helping me pick the right practice test.

Reason I chose this business:

Because of the success stories from other agents.

Thumbnail of user briand2901
Virginia
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Was easy to get started and very helpful I ordered two different kits

Reason I chose this business:

Was the recommended site

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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