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PSI Exams has a rating of 4.0 stars from 6,912 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.
Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.
Bought a practice test when I signed up for my exam. After trying 5 times to re set my password still have not gotten an email I had to create a new account. Due to their lack of customer service or options they were rewarded with another 25 dollars from me. The web site doesn't work either.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Segunda ves que lo compro, creo que deberia ser un poco mas intuitivo. Por ejemplo notificar antes de salirce del examen que al salir se pierde todo derecho de volver a entrar. Me sali solo a la pregunta 15 y tengo que pagar nuevamente.
Las preguntas son similares al del examen y estan separadas o agrupadas como el examen real
Great services.
Communication
Fast they help you with all your questions
They able to help you
Easy to use online system. Trying to find out if I can use a PSI Testing center in the state of Maryland or do I have to be in SC to do testing.
Because South Carolina uses PSI Testing.
It was unclear I needed to set up account separately from ordering. Would not let me check out initially without a coupon code which I did not have
Recommended by SC Real Estate Commission
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out. We apologize for any confusion regarding the account setup and checkout process. We did attempt to contact you in response to your issue on July 5,2024.
For assistance with your concerns, please contact 866-589-3088 or email ptsupport@psionline.com. They will be able to help resolve any issues related to your account and order.
Thank you for your understanding.
This process was seamless. I only wish that PayPal was an option for payment.
I chose PSI because this was the recommended vendor.
It is a requirement
This practice test helped me pass the cdm exam! It was a great tool!
The same company provides the actual exam, it seemed to make sense!
It took multi calls to speak to someone. The wait is too long.
Need this for test prep and was recommended to use this application.
Your website is poorly designed and difficult to navigate and very frustrating
No other options
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for bringing this to our attention. We're sorry to hear that you're finding the website difficult to navigate and frustrating. We did attempt to contact you in response to your issue on Aug. 12,2024.
For immediate assistance, please contact 866-589-3088 or email ptsupport@psionline.com. They'll be able to help resolve any issues you're experiencing.
I have no experience yet this is first time im buying from this place
Friend recommend
Excited to use the practice for our instructors. Ordering was very easy, but we are unable to print the current bulletin.
To help prepare our suture instructors
My overall experience was very Good program and easy to access.
Because very soon I going to take my journeyman test.
Thank you
This is the worst company for the State of New York to rely on to administer tests. Proctored testers don't show up on test day; company has ineffective customer service; customer service literally leaves you on hold for an hour; one pays and schedules but they send the money back after floating it for a week; they don't honor agreements; every single time slot is allegedly booked even if you go out 1 month; website is flawed...PSI IS A COMPLETE WASTE OF TIME AND THE NEW YORK BANKING AND INSURANCE DEPARTMENT SHOULD REVOKE ANY CONTRACTS THEY HAVE WITH THEM FOR THE SAKE OF ITS RESIDENTS!
Tip for consumers:
Don't waste your time and money here. NY State Department of Banking and Finance is aware of this company's flaws and is looking to change vendors. So just wait.
Products used:
Customer service is useless;
Website scheduling is broken and flawed
We're sorry to hear about the difficulties you've experienced. We haven't received an email from you. For assistance, please contact CDcareweb@psionline.com and provide your full name, exam confirmation number, and details of your concern.
It was a very easy experience. It was a great experience today
EXCELLENT, VERY CONVENIENT, EVERYTHING WENT WELL, IT IS SELF EXPLANATORY, AND PRACTICAL, THE SITE ALREADY HAD MY INFORMATION FROM MOSELEY, AND DID NOT HAVE ANY PROBLEMS
ITS PRACTICALLY THE ONLY METHOD I AM AWARE OF, BUT IT IS VERY EASY TO NAVIGATE, I DID NOT HAVE ANY INCONVENIENCE WITH IT, EVERYTHING WENT SMOOTH.
PSI has really been helping me Learn the information! Im going to pass my state exam with confidence.
Thank you very much good luck to me free me free you free the world
Some of the questions were very ambiguous specifically some of the load calculation questions. Furthermore the testing facility was not great. If given a choice in testing proctors I definitely would not choose PSI.
Horrific
Initially it made since to take a prep exam through PSI. Then I started testing and the questions were all wrong and not based on the 2020 NEC even though they said it was and it was labeled as such on the website. I called to let them know and spoke to several customer service reps. The end result was them telling me that there’s nothing they can do.
We're sorry to hear about your experience with the testing process and we did attempt to contact you in response to your issue on June 4,2024.
For assistance, please contact CDcareweb@psionline.com and provide your full name, exam confirmation number, and details of your concern. They will be able to assist you further.
So far things are going along fine, trying to get my Builders License. Thanks
To start practicing studying for test
I live in a Frontier Location, good to have online study tools, thank you
Prep for Certification
To get my certification
Thank You for letting me purchase the test look forward to testing
Personal reasons
Difficulty moving around site ….hard to find which test applies
Need to be licensed
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out and we did attempt to contact you in response to your issue on Aug. 12,2024.
If you're having difficulty navigating the site or finding the appropriate test, please contact 866-589-3088 or email ptsupport@psionline.com for assistance. They will be able to help you with any issues you're experiencing.
Gain trust and grow your business with customer reviews.
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
We apologize for the inconvenience you've experienced and we did attempt to contact you in response to your issue on May 27,2024.
Please contact ptsupport@psionline.com for assistance.
We hope to resolve your issue promptly.