• PSI Exams

PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,918 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 74.9%
Positive
2,399
Neutral
309
Negative
493
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,918)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user louisk291
California
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Easy to use, very in expensive. Phone help is available if needed, and you get 90 days which is plenty of time to prep!

Reason I chose this business:

Straight forward and user friendly!

Thumbnail of user chrisu602
Oklahoma
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

It took effort by the state and myself to get my test results to the state

Service
Thumbnail of user johnt5432
California
2 reviews
0 helpful votes
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August 5th, 2024
Verified purchase

Quick and easy. It was very much recommended by everybody as well.

Reason I chose this business:

Good for test taking experience

Thumbnail of user danield2940
Texas
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Fast and easy transaction! Got what I was looking for with no problems!

Reason I chose this business:

I chose PSI because I have taken previous test with them!

Thumbnail of user donnap2275
Canada
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

All good so far. Easy to sign in and order. Would be nice if it didn't cost so much.

Reason I chose this business:

Thought I should try a test that is coming from AAVSB.

Thumbnail of user anitam878
New Jersey
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

The prep was helpful. The proof will be when I take the NY exam.

Thumbnail of user tomb2590
Oklahoma
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Very hard to find the info needed for test material.
High prices for out of date books for tests

Reason I chose this business:

Only one giving the test

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out and sharing your concerns. We're sorry to hear that you had difficulty finding the information you needed and that you were disappointed with the prices and availability of test materials. We did attempt to contact you in response to your issue on July 26,2024.

To get the assistance you need, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They can help you with your concern.

We appreciate your feedback and are committed to improving the experience for all our users.

Thumbnail of user andrewb3221
California
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

I had made purchase prior and never used it. There wasn't any discount for unused test or any type of reimbursement. This isn't fair to the consumer.

Reason I chose this business:

Prep for test.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We understand your frustration regarding the lack of a discount or reimbursement for unused tests, and we encourage you to reach out for further assistance. We did attempt to contact you in response to your issue on June 26,2024. For NBRC self-assessment exam (SAE) support, please call (913) 895-4828 for assistance with your concerns.

Thumbnail of user lindseyc412
Colorado
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Has been easy to use and helpful. Making it less stressful for the big day :)

Reason I chose this business:

State board exam tomorrow

Thumbnail of user abidanr
Maryland
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Customer friendly and easy to access. I am very familiar with the quality of service you provide

Reason I chose this business:

Highly recommend

Thumbnail of user denisel1354
Mississippi
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Great preparation for the exams! Lots of choices and great info!

Thumbnail of user cristianm165
Virginia
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

My account doesn't show my scheduled exam. I do have a confirmation that my test is scheduled

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We understand that your account doesn't show your scheduled exam despite having a confirmation. Thank you for reaching out, and we apologize for any inconvenience. We did attempt to contact you in response to your issue on July 26,2024. Please provide your full name, exam confirmation number, and details of your concern via email at CDcareweb@psionline.com for assistance.

Thumbnail of user michelleh1814
Washington
2 reviews
0 helpful votes
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August 3rd, 2024
Verified purchase

It's very easy to find what i'm looking for and get information.

Reason I chose this business:

Because you run the testing.

Thumbnail of user daniela2229
Pennsylvania
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Easy to obtain classes. Reasonable prices.===============

Thumbnail of user shanet483
Ohio
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Books listed for my exam are not available on your site. They should be.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for bringing this to our attention. We're sorry to hear that the books listed for your exam are not available on our site. We did attempt to contact you in response to your issue on July 26,2024.

Please contact our support team at 866-589-3088 or email ptsupport@psionline.com for assistance.

Thumbnail of user andread1127
Georgia
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

This is the 2nd time I've tried to purchase this product. The first time I could not download anything and after contacting customer service, no help or refund was provided. Let's see what happens this time.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We apologize for the inconvenience you've experienced and we did attempt to contact you in response to your issue on May 25,2024.

Please contact ptsupport@psionline.com for assistance. Please reach out to us if you encounter any further issues.

Thumbnail of user michaelw7447
Ohio
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

The study materials have been helpful and give me an accurate picture of what the exam will be like.

Thumbnail of user theresaa665
Colorado
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Testing Center is very efficient. Very helpful staff this was my third time trying and I need to do it again m. It discouraging but I know I need to keep trying.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback and we did attempt to contact you in response to your issue on June 12,2024. It's great to hear that the testing center staff was helpful. If you need any further assistance, please contact our customer support team via email at CDcareweb@psionline.com.

Thumbnail of user anne617
Michigan
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Going through the enrollment process was a great experience

Reason I chose this business:

I chose PSI because it is a conducive site

Thumbnail of user clintonb192
District of Columbia
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Excellent service, user friendly, easy to understand. Would recommend

Reason I chose this business:

Improve professional career

Thumbnail of user henrys1065
Delaware
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

You should allow us to print practice tests, which would be a huge help.

Reason I chose this business:

Only choice

Thumbnail of user scotts4265
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase
• Updated review

I found mostly the great and only content available, thank you

Thank you, easy service
April 18th, 2024
Verified purchase
• Previous review
Thumbnail of user leticias157
California
1 review
0 helpful votes
  • Send Message
July 31st, 2024
Verified purchase

Love the online option, easy to access, over all happy with the program.

Reason I chose this business:

I have worked with SPI before, very satisfied with the program.

Thumbnail of user alexusg9
North Carolina
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

The testing center was cramped, and the other test takers were not conscientious of their noise. The air was stiff and was not drafty. It became too warm. AC was turning on and off but it was not regulated at a good room temperature.

Reason I chose this business:

The good reviews

Thumbnail of user brianv951
New York
1 review
0 helpful votes
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August 1st, 2024
Verified purchase
• Updated review

Hard to locate test material. Need to be easier to access. But glad it's available

Reason I chose this business:

Most commin

Good work and service
July 31st, 2024
Verified purchase
• Previous review

Good work and service. Will always choose this service. All the info I need.

Reason I chose this business:

Recommended

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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