• PSI Exams

PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,921 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 74.9%
Positive
2,397
Neutral
309
Negative
493
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,921)

Rating

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user joeld456
Illinois
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Great experience thank you very much! It was very easy and straightforward

Reason I chose this business:

Test on Tuesday

Thumbnail of user bezuayehut
California
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

I got mor confidence after a couple tries of the exam. The explanation for each question is so helpful

Service
Thumbnail of user makennaf9
New York
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

It has been Very nice and easy to find! Will use again if needed! Fingers crossed for a successful test from these study sessions!

Reason I chose this business:

Because I have to take a psi test in a few weeks so using this to prepare and study

Thumbnail of user heatherm2677
Washington
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

I've heard this really helps. I hope this really helps me pass.

Reason I chose this business:

I heard this was a great study guide.

Thumbnail of user davidk5096
New York
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We understand that you found the practice test unhelpful and different from the actual test. We did attempt to contact you in response to your issue on July 12,2024. Reaching out to support can help address your concerns and provide further guidance. Please contact 866-589-3088 or email ptsupport@psionline.com for assistance.

Thumbnail of user thuann19
Virginia
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Easy to browse and buy a book. Contents are great help for taking the PSI exam.

Reason I chose this business:

I ll re-take a VA Broker Real Estate Exam- State portion. Thanks.

Thumbnail of user sarahm4032
Florida
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Easy check out process, no ads, no taxes applied. Just straight to the exam.

Reason I chose this business:

Recommended by CVT friends

Thumbnail of user kadelh
Texas
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Easy to use, it have a lot of features and very high quality recommendation of my teacher

Reason I chose this business:

Examen preparation

Thumbnail of user austint335
Arkansas
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Easy to shop around - no issues with selecting items. Will leave a separate review for the product later.

Reason I chose this business:

You're hosting the test.

Thumbnail of user mistys191
Virginia
2 reviews
0 helpful votes
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July 17th, 2024
Verified purchase
• Updated review

Great thanks for the help. It was easy to use. I hope it's helpful when it comes to test time.

Reason I chose this business:

It is helpful to prep for test

Going well so far
June 17th, 2024
Verified purchase
• Previous review

Going well so far. I hope this helps me prepare for the real test.

Reason I chose this business:

It was suggested to me

Thumbnail of user tiffanyn318
South Carolina
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

I love the Great service. Nice people grateful when I walk in. Very good. Very secure.

Reason I chose this business:

Great service

Thumbnail of user mias281
Michigan
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Why is my psi test register account not letting me use the same

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We understand you are experiencing issues with your PSI test registration account and will be happy to help. We did attempt to contact you in response to your issue on July 12,2024.Please contact our support team directly at support@psi.mail.memorang.com for assistance.

Thumbnail of user williamd4134
Alabama
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Quick and easy when I googled how to study for the Gen. Contractor.

Reason I chose this business:

Saw it online

Thumbnail of user annc1640
Tennessee
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

I do not like the PSI website. My organization were difficult to find.

Reason I chose this business:

Recommended by ASHRM

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

If you are having trouble navigating the PSI website or finding your organization, they will be able to provide the necessary help. We did attempt to contact you in response to your issue on July 12,2024. For further assistance with your query, please contact SAE support at 913-895-4828.

Thumbnail of user johnp7900
Colorado
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Dude I can't take my practice test paid for it a bunch but nothing

Reason I chose this business:

No other choice

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We understand you have paid for your practice test multiple times but are unable to access it and we did attempt to contact you in response to your issue on July 12,2024. Please contact our support team directly at support@psi.mail.memorang.com.

Thumbnail of user natalyas28
Ohio
1 review
0 helpful votes
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June 9th, 2024
Verified purchase

I purchase it but I do not have access to it. After entering the code, it states that it has been used already and I can practice only with contract questions

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out. We apologize for the inconvenience you're experiencing and we did attempt to contact you in response to your issue on May 31,2024. For assistance with your access issue, please contact 866-589-3088 or email ptsupport@psionline.com.

Thumbnail of user katimav1
Pennsylvania
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

My experience has been Pleasant, it was a bit tricky finding the information I was looking for, but succcess is sweet when you worked for it.

Reason I chose this business:

I chose psi because they make the test. It just makes sense to me.

Thumbnail of user rachelf861
Washington
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Price is crazy for practice test especially when we already pay a crazy amount for the real test.

Reason I chose this business:

Cse guidance

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback. For NBRC self-assessment exam (SAE) support, please call (913) 895-4828.

We understand your concern regarding the pricing and appreciate you bringing it to our attention.

Thumbnail of user andrec394
Georgia
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

I hope their are 3 test in my $64 package. I am having a time passing this test I need the practice

Reason I chose this business:

They give the test

Thumbnail of user heatherd1265
Washington
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

I had to create a separate login in order to buy products from PSI. It would be a better experience if you were able to login to the testing site and stay logged in when you want to purchase products.

Reason I chose this business:

This is the testing company that is conducting my state real estate exam.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback and we did attempt to contact you in response to your issue on May 15,2024.

We apologize for the inconvenience you experienced. For assistance with your issue, please contact CDcareweb@psionline.com.

Thank you for your understanding.

Thumbnail of user keithd854
Pennsylvania
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Very good experience. I would definitely recommend it to others.

Thumbnail of user jeffc2512
Washington
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Website was slow to access customer service had language barrier

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback and we did attempt to contact you in response to your issue on July 9,2024.

We apologize for the slow website access and any language barriers you encountered with customer service. Your feedback is important to us, and we are working to improve our services.

Please contact support@gmetrix.net for assistance with your concerns.

Thumbnail of user kristym339
Tennessee
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

Thank you for offering these practice tests. They are really helping me be more prepared for my exam

Reason I chose this business:

I chose PSI for my exam prep classes since they are who do the state exams

Thumbnail of user ryana837
Iowa
1 review
0 helpful votes
  • Send Message
July 18th, 2024
Verified purchase

I had Trouble purchasing last week, but went well this week.

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We're glad to hear your purchase went well this week. If you need any further help, please reach out. Please contact 866-589-3088 or email ptsupport@psionline.com for assistance.

Thumbnail of user shannonf552
Washington
1 review
0 helpful votes
  • Send Message
July 17th, 2024
Verified purchase

So Far So good. Good So far. As far as good goes. Good. Not bad.

Reason I chose this business:

For the test prep silly

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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