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PSI Exams has a rating of 4.0 stars from 6,907 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.
Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.
Way easier to purchase practice tests from the PSI Store rather than on the PSi exam website. Purchased a practice exam along with my exam booking. Practice exam disappeared. Couldn't be found.
Will give me more confidence for the exam.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I have to retake the CSE due to issues with the system on my previous test. Also, I was only given 180 minutes to test, but I'm supposed to be given 240 minutes.
It was the prep that was provided through NBRC.
Thank you for reaching out and we did attempt to contact you in response to your issue on Sept. 6,2024.
Additionally, we understand that you encountered issues with the system during your previous test and that the exam duration was incorrect. We will look into the matter once we receive your details.
Thank you for your patience, and we look forward to resolving this for you.
To assist you further with your concern, please provide your full name, exam confirmation number, and a detailed description of the issue. Kindly send this information via email to CDcareweb@psionline.com.
Awesome practice tests. I bought the three pack. It came with two additional mini exams. I love how it was timed to replicate the game day experience. I aced my mechanical contractor exam on the first try thanks to these practice exams, thank you!
To get the most accurate information and exam questions I would find on the actual test.
MISSING STUDY MATERIAL FOR THE STATE OF TENNESSEE.
HAVING A VERY SMALL/SHORT WINDOW TO PASS THE TEST IN TENNESSEE, IS A HUGE INCONVENIENCE NOT BEING ABLE TO ACQUIRE THE STUDY MATERIAL FOR EVERYTHING THAT WE HAVE TO LEARN.
BECAUSE PSI IS THE ONLY PLACE AVAILABLE TO TAKE THE TEST.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out and expressing your concerns regarding the missing study materials for the State of Tennessee. We understand how stressful it can be, especially with a tight timeline to prepare for the test and we did attempt to contact you in response to your issue on Aug. 20,2024.
To get the assistance you need, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will be able to help you acquire the necessary study materials and address any other concerns you may have.
We appreciate your understanding and patience as you prepare for your exam.
I wish your books were digital for speedier delivery. PDFs are universally acceptable and I have not go the time to wait for UPS to bring me the materials in this case.
I am compelled to test by a customer who needs us to install their products in another state
When I signed up to take exam, I purchased the Real Estate Affiliate Broker PT Tn practice exam. I have not received instructions how to access. Please advise.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for bringing this to our attention. We're sorry to hear that you haven’t received instructions on how to access your Real Estate Affiliate Broker PT TN practice exam. We did attempt to contact you in response to your issue on Sept. 2,2024.
For assistance, please contact our support team at support@psi.memorang.com. They will be able to help you access your practice exam and ensure everything is set up correctly.
We appreciate your patience.
I had to repurchase your practice test because i got booted out of the first one i purchased saying i finished it when i had only completed half of the questions.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out and bringing this issue to our attention. We're sorry to hear that you encountered a problem with your practice test and we did attempt to contact you in response to your issue on Aug. 19,2024.
Please contact support@psi.memorang.com and provide the details of your concern.
Thank you for your patience and understanding.
I was unable to determine exactly what material / reference books I need to study for the North Carolina Residential Contractors License Exam. How about a defined list of tabbed study materials
6 attempts to purchase with an Am Exp Card! All denied Why Why Why then use Mastercard and approved. Why indicate accept Am Exp and then frustrate customer over last 10 days
Why, because you Administer the Test which she has failed 2 times. So now invest $100 bucks and see if she can pass the test.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for bringing this to our attention, and we apologize for the inconvenience you’ve experienced. We did attempt to contact you in response to your issue on Aug. 23,2024.
For immediate assistance, please contact our support team at 866-589-3088 or email us at ptsupport@psionline.com. They can help resolve any issues related to your payment attempts.
Thank you for your patience and understanding. Please don't hesitate to reach out to our support team for further assistance.
Not sure if the complexity is on PSI's end, or HPCC's end, or somewhere in between. Regardless the process for locating and purchasing the ACHPN SJE was not intuitive and took much longer than it should have (in my opinion). Also the exam link came from an odd email address so it went to my junk mail; would have been nice to have a heads up about that pertinent information.
Don’t think I had a choice in the matter
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for sharing your experience with us. We're sorry to hear that you encountered difficulties during the process and we did attempt to contact you in response to your issue on Aug. 16,2024.
For immediate assistance, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will be able to help resolve any issues you’re facing.
We appreciate your feedback regarding the complexity of the process on mobile and the confusion caused by the exam link email. We understand how frustrating this must have been. Your comments are valuable, and we'll make sure they are passed along to the appropriate teams at PSI and HPCC to help improve our processes.
If you have any further concerns or continue to experience issues, please don’t hesitate to reach out to us directly. We're here to help ensure that your experience is as smooth as possible.
Thank you for your understanding and patience.
Customer service was good.but the speak very fast that its hard to understand.i feel like they are not well experienced enough to answer questions
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out and sharing your experience with us. We sincerely apologize for any difficulties you encountered during your interaction with our customer service team. Your feedback is important, and we will take it into consideration as we continue to improve our services and we did attempt to contact you in response to your issue on Sept. 20,2024.
For further assistance, please contact our support team at support@psi.memorang.com, and they will be happy to help you with your issue.
If you have any other concerns or need additional support, please don't hesitate to let us know. We are here to assist you in every way we can.
This was a wonderful opportunity but found the exact test with answers online for free through quizlet so spent that $40 for nothing essentially.
Exam prep for test
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out and sharing your feedback. We're sorry to hear that your experience did not meet your expectations and we did attempt to contact you in response to your issue on Sept. 19,2024.
For any further assistance, please contact our support team at support@psi.memorang.com. They will be able to review your case and provide the necessary help.
We appreciate your honesty, and your input will help us improve our services moving forward.
I can't access test anymore and I just purchased a couple days ago. Telling me to buy again don't waste time with psi better option out there
Thanks was fast and easy to order and we will see if I get the book in a timely manner but so far 5 stars
This test might be harder for me since i work with mostly adults in my hospital but once a year we might get one delivery.
I really want to pass test as my city is making it a requirement to get a full time postion in the new hospital. Mercy southwest.
No Virginia prep study or test. Very disappointed. So I purchased this one but VA not listed on states. Hope this helps me.
No other choice that I could find
Everything was simple to find. Sign up and purchase was reasonably priced
Not easy to navigate website. Wish I would have received a reminder email that my previous practice test was going to expire.
AONL has this link for their website
Easy to access, wish it was build into the palliative hospice site so info would not have to be repeated.
Great information and courses and I will be able to pass my exams with all of the material
They provided
I have so many good things about the course and their pass rate.
It's not a really obvious site to navigate. I'm used to looking for items when it comes to CE, but if I were new this would be confusing.
This took me a number of times to figure out how to buy the SJE, reset my password and get to psi site to purchase the SJE. It was very time consuming and it seems unnecessary.
It's very self-explanatory, indeed. It's a safe and secure site with testing reviews that assist in preparing one to pass their state exams the first time.
I've done other exams through this testing center.
So far, it's been very user friendly with your website; however, I wish it does't cost too much for just getting practice before the test. It would be nice if PSI would just charge about $15 that would make more sense!
Ease of use!
It went well. No issues accessing my practice exam. I received detailed reports to help me focus on areas to study.
They offered my certification practice exam.
These test are too expensive especially when someone is purchasing them over again after previously used them in the past.
I do not have a choice.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out.
We understand your concerns regarding the cost of the tests, especially when repurchasing them. Your feedback is important to us, and we will share it with the relevant team for review. We did attempt to contact you in response to your issue on Sept. 5,2024.
For assistance with your inquiry, please contact us via email at LXROrders@goamp.com, and our team will be happy to assist you.
I don't have a choice
Gain trust and grow your business with customer reviews.
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
Thank you for bringing this to our attention and we did attempt to contact you in response to your issue on Oct. 11,2024.
For assistance with retrieving your practice exam, please contact support@psi.memorang.com. They will be able to help resolve the issue.
We apologize for any inconvenience this has caused and appreciate your understanding.