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PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,911 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 74.9%
Positive
2,396
Neutral
310
Negative
491
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,911)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user ciarraj2
Alaska
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Easily accessible, clear description of item, hassle free checkout

Reason I chose this business:

I plan to take the vtne in December and wanted a practice test approved / supported by the aavsb

Thumbnail of user thomasc3938
Michigan
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Mr. Martin was very knowledgeable and extremely patient with my many questions.

Reason I chose this business:

I selected PSI because their training system assisted me in passing my Personal Lines examination.

Thumbnail of user laurap2248
Indiana
1 review
0 helpful votes
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August 18th, 2024
Verified purchase
• Updated review

Customer service is not good! They say you can enter coupon code, but when you do all are invalid!

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for bringing this to our attention.

We apologize for the frustration you've experienced with the coupon codes. It's important to us that your issues are resolved, and PSI's support team should be able to help you with this matter and we did attempt to contact you in response to your issue on Aug. 8,2024.

Please let us know if you need any further assistance. For assistance with your concerns, please contact PSI directly at 866-589-3088 or via email at ptsupport@psionline.com.

My experience was good
April 13th, 2024
Verified purchase
• Previous review
Thumbnail of user jordanm930
Texas
1 review
0 helpful votes
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September 21st, 2024
Verified purchase

It was very hard to understand what test i needed. Otherwise

Reason I chose this business:

Employment.

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for sharing your feedback. We're sorry to hear that you had difficulty understanding which test you needed.

For further assistance, please contact our support team at 866-589-3088 or via email at ptsupport@psionline.com. They will be able to provide you with the specific information you need.

If there's anything else we can do to support you, please don't hesitate to reach out.

Thumbnail of user fawziaa6
Virginia
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

The experience was great. It was a breeze using the website.

Reason I chose this business:

It was the option provided

Thumbnail of user josephd2917
New York
1 review
0 helpful votes
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September 21st, 2024
Verified purchase

Exceptional Service! Informative, Helpful for Test preparation!

Service
Thumbnail of user karenj2445
Texas
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Does not indicate if online and bound book available, does not say what 2 day air shipping really means. Its friday afternoon will I get it Monday? Who knows.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We apologize for any confusion. If you have questions on your concerns, please contact support@gmetrix.net.

Thumbnail of user maryg5071
Florida
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

Updated my password without any problem. No hitches or snags with the payment process.

Thumbnail of user janicem1979
New Jersey
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Your website is was very easy to use and I considered it to be an extremely user friendly website.

Reason I chose this business:

I'm interested in getting my real estate license in Indiana.

Thumbnail of user traceyw183
Arkansas
3 reviews
0 helpful votes
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September 20th, 2024
Verified purchase

Very easy to use and understand. The options are perfect for my needs.

Reason I chose this business:

This is the option given

Thumbnail of user denism283
California
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Till now everything go smoothly with psi, making my expertise higher than I thought

Thumbnail of user ceazr
California
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase
Reason I chose this business:

Practice for barber test

Thumbnail of user laurenh1080
Colorado
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Helped calm my nerves and help me see what to really focus on.

Reason I chose this business:

Most accurate.

Thumbnail of user aprilp576
Oregon
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

Great site! Easy to use, wonderful choices for licensing..

Reason I chose this business:

Easy to use

Thumbnail of user rosiej82
Tennessee
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

Great wasnt hard at all thanks for the quick purchase. Awesome

Reason I chose this business:

Taking the test soon

Thumbnail of user dawnmariem12
Rhode Island
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

I think this is a great think to utilize to prepare for exam takers

Reason I chose this business:

Exam on 9/30

Thumbnail of user chrish4118
Tennessee
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Quick and easy. Found what I was in need of and the process was perfect

Thumbnail of user michaelr7393
California
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

I like that these exams help prepare students for the examination.

Reason I chose this business:

I need to work as soon as possible.

Thumbnail of user maryh5417
Pennsylvania
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Verification emails take a longer time than they are valid for.

Thumbnail of user austinl387
Ohio
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

The cover of the book looks slightly worn right out of the box...

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for bringing this to our attention and we did attempt to contact you in response to your issue on Sept. 7,2024.

We're sorry to hear that your book arrived in less-than-perfect condition. For assistance with this issue, please contact our support team at 866-589-3088 or via email at ptsupport@psionline.com, and they will be happy to assist you further.

We appreciate your patience and understanding.

Thumbnail of user fangc11
Utah
1 review
0 helpful votes
  • Send Message
September 17th, 2024
Verified purchase

I didn't get any confirmation e-mail after my purchase. Nothing happened!

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out. We understand that you did not receive a confirmation email after your purchase and we did attempt to contact you in response to your issue on Sept. 8,2024.

For assistance with this issue, please contact our support team at 866-589-3088 or via email at ptsupport@psionline.com. They will be able to assist you further with your inquiry.

Thank you for your patience, and we apologize for any inconvenience this may have caused.

Thumbnail of user theresam1583
Mississippi
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I found what I was looking for easy enough. The site was easy to navigate.

Reason I chose this business:

I received an email suggesting that I order to prepare for the test.

Thumbnail of user almag189
California
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

I payed for $24.99 100 questions practice exam and is so ridiculous for you guys to have on sale that test, is so confused, why spend 25 dlls for that test if you guys can sale only the one for $69 on the top yous spanish customers service operators are son helpless.

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We apologize for the confusion and frustration you've experienced. For further assistance, please contact 866-589-3088 or email ptsupport@psionline.com.

Thumbnail of user jeand980
Massachusetts
1 review
0 helpful votes
  • Send Message
September 9th, 2024
Verified purchase

I did not see a sample of questions or material. Im not sure this material will be helpful.

Thumbnail of user kassandraf25
North Carolina
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Great for any one wanting to further their education to be greater for them self

Reason I chose this business:

Easy and reliable

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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