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PSI Exams has a rating of 4.0 stars from 6,918 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.
Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.
The email received had a link to access the exam --> didn't work, got error 404.
The email address to report issues to also didn't work.
The email stated I needed 2 forms of ID's in order to take exam --> I only had 1 as I was on vacation, apparently you only needed one.
I can appreciate the stringency of the proctor's investigation of surroundings but I felt like I needed to move furniture etc. I went into the bathroom to take exam since it was less crowded then the den but unfortunately I lost the proctor because of signal and had to repeat the process all over again with a new one.
They were ok.
So far everything has went well. Fingers crossed for things to keep going well.
I didn't know any other place to go.
Too confusing on instructions from the school/course completion, to the testing website registration, to the State notification and receiving a candidate ID, etc. The whole process needs to be better streamlined and the websites simplified, and cleaned up. A lot of it seems to be obsolete / old links, instructions, etc. I had to call in, and got clearer instructions that way.
I didn't. As far as I can tell it was the only choice available.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We apologize for the confusion and frustration you've experienced with the instructions and process. We did attempt to contact you in response to your issue on May 29,2024.
For further assistance, please contact support@gmetrix.net.
Thank you for bringing this to our attention.
Easy site to use! I really wanted a hard copy to markup and PSI has it!
Preparing for state exam!
Nice, very helpful, and informative, everything needed to help pass the exam seems to be covered.
It was recommended.
I need to my test prep first I can say something…. Need more easy to use
I want to past my test. This is my third time trying
It was a good experience keep up the good work. Love the way it was quick to do.
Easy access
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your positive feedback! We're delighted to hear that you had a good experience and appreciated the efficiency of the process. We did attempt to contact you in response to your issue on Aug. 3,2024.
If you need any assistance in the future, please feel free to contact GMetrix support at support@gmetrix.net.
Quick and easy to order. Ordering it to study for the leasing test.
Preparing for Real estate leasing license.
Great amazing for students I loved I really recommend this course
Awesome service! Hope I pass 🙏. I will river dance if so...lol.
Love it. Helps so much
Great service
Always reliable
I wanted the coupon code. However. The process was simple and easy.
PSI is a known site
Wrong test sent to me when ordered. Slow follow up to address correcting after email to support. Still not corrected.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out. We apologize for the inconvenience you’ve experienced with receiving the incorrect test and the delay in resolving the issue. We did attempt to contact you in response to your issue on July 6,2024.
For assistance with receiving the correct test, please contact support@gmetrix.net. They will be able to address and resolve the issue promptly.
Thank you for your patience.
Glitchy, the test check broke two of my laptops. Have to go to Apple now
Wanted to be ready!
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for bringing this to our attention. We sincerely apologize for the technical issues you experienced, and for any inconvenience caused. We did attempt to contact you in response to your issue on Aug. 2,2024.
For further assistance, please contact PSI support directly with your full name, exam confirmation number and details of your concern at cdcareweb@psionline.com.
We understand your frustration, especially with the impact on your laptops, and appreciate your patience as we work to improve our systems.
Huge waste of time, cost me 35 minutes before I could even get started on the test.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out and sharing your experience. We apologize for the inconvenience and the delay you encountered with the proctors. We did attempt to contact you in response to your issue on Aug. 3,2024.
To address your concerns, please provide your full name, exam confirmation number, and details of your experience via email to CDcareweb@psionline.com. This will help us investigate the issue and take appropriate action.
We appreciate your patience and understanding.
Very good, nice exam question review and easy to access the test
Overall it has been easy and accessible to use. Very well put together.
To study and understand the knowledge better
Fun for me and will help pass state board cosmo thank you for all the help
Some resources have a quantity of 5 minimum. What's that about?
DPOR mandate.
Did not prepare me for the exam. It needs to be more comprehensive.
Because they are the third party agent for the test
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out and sharing your feedback. We apologize for any frustration you’ve experienced and we did attempt to contact you in response to your issue on Aug. 2,2024.
For further assistance, please contact our support team at 866-589-3088 or via email at ptsupport@psionline.com.
We value your input and are committed to helping you with any concerns you may have.
The staff can be challenging. Some are more helpful than others.
To practice
Checkout was painful but since i have to enter 50 characters i'll keep typing
Its who DPOR recommended
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out, and we apologize for the difficulties you’ve experienced.
To assist you further, please provide your full name, exam confirmation number, and details of your concern to CDcareweb@psionline.com. This will help us address your specific situation more effectively.
We're sorry to hear about the issues you encountered during the check-in process and that it caused you to miss your exam. We understand how frustrating this must have been, and we’re committed to improving our processes to prevent this from happening again.
If you choose to take your test at a center, we hope it will be a smoother experience for you. Your feedback is valuable, and we will work to address the concerns you’ve raised.
Thank you for your understanding, and please let us know if there’s anything else we can do to assist you.
Great site i love it,can't wait to pass this test. Very easy to find
Clean and easy to use thank you very much very appreciated ll
So far my experience has been good. I haven't gotten too far yet
To help with test prep
Everything is good. Thanks, I can learn more with those questions.
I was introduced by my friend.
Easy checkout from what seems to be a legitimate vendor...
Seems legit
Gain trust and grow your business with customer reviews.
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
Thank you for your feedback. We apologize for the inconvenience you experienced. For assistance with your concerns, please contact CDcareweb@psionline.com and provide your full name, exam confirmation number, and details of your issue.