• PSI Exams

PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,921 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,397
Neutral
308
Negative
493
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,921)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user kennetho452
New York
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Confusing. Not intuitive. I find the site and tests cumbersome.

Reason I chose this business:

Hoping it matches real test

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback. We apologize for any confusion and inconvenience you've experienced. We did attempt to contact you in response to your issue on July 9,2024.

For assistance, please contact support@psi.mail.memorang.com. Our team is ready to help resolve any issues you may have.

Thumbnail of user magdalenag53
Illinois
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

It is good so far. Some of the questions on the test are rough because I know the answer and it is not one of the options.

Reason I chose this business:

This will be my third time taking the test.

Thumbnail of user katyk87
Arizona
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Was expecting an updated practice exam. It was the same as 2023.

Was not receiving original email to book certification exam after purchasing.

Reason I chose this business:

Wanted to gauge my knowledge before taking certification.

Service
Thumbnail of user raymondc977
Colorado
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Simple to use easy to find things and lots of choices people should be happy with this stuff.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We're glad to hear you found the platform simple to use with a variety of choices. For further assistance, please contact support@psi.memorang.com.

Thumbnail of user michaeld7547
California
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

Quick and efficient website. Easy to navigate, best part was that I did not have to watch a tutorial video just to utilize the website.

Reason I chose this business:

The same format as the test

Thumbnail of user mackenziec130
South Carolina
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I think that this is a great thing to offer for students getting ready to test

Thumbnail of user darcells4
California
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

It was smooth using your website. Thank you. Do you provide discounts to Educators? Each Educator needs a test exam book.

Reason I chose this business:

I needed a update book to help my Barber Students who are failing their test.

Thumbnail of user zekariasa
Maryland
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

It is wonderful and very interesting. NBRC exams, including partic exams, help students and experienced respiratory therapists evaluate their skills. The way the NBRC exam questions are prepared is amazingly well done. I wish it could become the international exam for all RTs. I would like to ask the NBRC to increase the number of free practice exam questions and reduce the exam fees. It is expensive, especially for new grad students.

Reason I chose this business:

NBRC exams, including partic exams, help experienced respiratory therapists evaluate their skills. The way the NBRC exam questions are prepared is amazingly well done. I completed the free practice exam questions, and they were very helpful. That’s why I purchased the exam to pass my ACC exam.

Thumbnail of user heathera1016
Colorado
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

Was a bit tricky to find the practice test link. Otherwise, good experience.

Thumbnail of user anthonyg2402
Colorado
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

I Purchased broker test back in january but can't access the test

Thumbnail of user joaor41
New York
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

I am looking forward to testing again at the same site in the future.

Thumbnail of user helenz697
Oklahoma
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Ease of purchase and speed of going through process - I'm done

Reason I chose this business:

HPCC requires it for SJE

Thumbnail of user warnag
Oklahoma
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Very hard to navigate through website. Had to pay to use practice tests.

Reason I chose this business:

To study practice tests that were available in June but charged me when I login in July,

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for sharing your feedback. We apologize for any difficulties you experienced navigating the website. We did attempt to contact you in response to your issue on July 5,2024.

For assistance with navigating the website and any issues regarding practice tests, please contact support@psi.memorang.com. They will be able to provide you with the help you need.

Thank you for your understanding.

Thumbnail of user marian1450
Pennsylvania
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Great app to get ready to pass the text i hear that this app its great to get ready por my text

Reason I chose this business:

To get ready to pass my text

Thumbnail of user mariam4740
California
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Checking out was fast and easy. Shows details of how many topics it provides

Reason I chose this business:

I need to study for my Esthetician Exam

Thumbnail of user efrenh13
Louisiana
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

The truth is that i felt a lot of motivation to take this exam.

Reason I chose this business:

I think it could be a lot of help

Thumbnail of user dickp56
California
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Easy site navigation, had no problem finding my test, and checkout is pain free.

Thumbnail of user stacyr481
Tennessee
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Very good point experience
Thank you for this study guide
Perfect

Thumbnail of user jos608
Washington
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

I really like the prep study tests. If only the website was formatted differently where you don't have to scroll down and zoom out so much to read the explanation to the questions. You have to zoom out to about a third to be able to get it on the page and then the writing is so little you can't read it without a magnifying glass, almost. Talk to your web designer and see if maybe he can do something about this.Maybe a second page for the explanation? It's quite annoying. Other than that all is good.

Reason I chose this business:

It was the only one suggested for my upcoming test.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback and we did attempt to contact you in response to your issue on May 6,2024.

If you encounter any further difficulties or have any other suggestions, please don't hesitate to reach out to us at ptsupport@psionline.com. We're here to assist you.

Thumbnail of user richardn1694
California
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase
• Updated review

Good server response time; easy to use shopping cart; the only part I didn't like was the minimum number of words to leave a review

Excellent website and features
June 11th, 2024
Verified purchase
• Previous review

Excellent website and features. Glad the service is available.

Reason I chose this business:

To assist a student prep for an exam

Thumbnail of user joselitoc11
Texas
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

Very easy to order. I easily found the materials I needed to help me prepare for my upcoming real estate exam. I am so excited and really looking forward to experience it.

Reason I chose this business:

Based on what I have heard, it should help me be confident enough to pass my National Portion of Real Estate Broker test.

Thumbnail of user marym8136
Texas
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Said I would have access to it for 365 day and a week later I no longer had access to it.

Reason I chose this business:

To prepare for my state board

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for bringing this to our attention. We apologize for any inconvenience you have experienced regarding access duration and we did attempt to contact you in response to your issue on July 5,2024.

Please contact support@psi.memorang.com for assistance with your concerns. They will be able to help resolve the issue with your access.

Thumbnail of user kieandrac
North Carolina
1 review
0 helpful votes
  • Send Message
June 24th, 2024
Verified purchase

Took the exam 3 times and still haven't passed and used the study guide from psi and i guess its not helping.

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We're sorry to hear about your difficulties. For assistance, please contact 866-589-3088 or email ptsupport@psionline.com.

Thumbnail of user gerardc202
Connecticut
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

I wasted my money on practice tests with no relevance to the subject matter I was led to believe that they would pertain to.

Reason I chose this business:

I believed that the test prep would be best sourced from the proctors of the test.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We're sorry to hear about your experience and we did attempt to contact you in response to your issue on June 13,2024. For assistance, please contact support@psi.memorang.com.

Thumbnail of user mariag3326
California
1 review
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase

Great and easy to use
Need this to pass the exam
Really hope this will be useful

Reason I chose this business:

Need practice

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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