• PSI Exams

PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,397
Neutral
308
Negative
493
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,922)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user marcoa336
Texas
1 review
0 helpful votes
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July 10th, 2024
Verified purchase
Reason I chose this business:

Great resource

Thumbnail of user billyc685
Illinois
1 review
0 helpful votes
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July 11th, 2024
Verified purchase
Reason I chose this business:

I did not use PSI for test prep. I am applying for CE course hours as a provider.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user prashanthit
New Jersey
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

Over all it's a good study material. However I found questions related to NJ state questions were limited.

Satisfactory

Reason I chose this business:

To familiarize with the exam pattern

Service
Thumbnail of user vickiek47
Colorado
1 review
0 helpful votes
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May 11th, 2024
Verified purchase

Everything about this system does not work properly. I cannot manage to log into my account wherein I purchased the State Exam and the practice prep test. Therefore, sadly, I have resorted to paying once again for another practice test so I will be prepared for my State Exam tomorrow. Crunch time and your system fails.

Reason I chose this business:

I thought this was the only way and I have scheduled my exam already. Knowing what I know now, I would have chosen a different route.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We're sorry to hear about the challenges you've encountered and we did attempt to contact you in response to your issue on May 4,2024.

Please reach out to our support team at support@psi.memorang.com immediately. Your feedback is valuable to us, and we appreciate your patience and understanding.

Thumbnail of user daniell2765
Canada
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Good practice for the real exam in terms of time and format. However, about half the questions can be found online in other free practice exam resources. Also I did the real exam 3 days after and found that the difficulty of the practice question were lower than the real exam. I suggest that the difficulty of the practice exam to be higher.

Reason I chose this business:

Extra preparation for the real exam.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback and we did attempt to contact you in response to your issue on May 7,2024.

Please contact ptsupport@psionline.com to share your specific concerns and suggestions.

If you have any further questions or need assistance, feel free to let us know.

Thumbnail of user jaydeg6
Colorado
1 review
0 helpful votes
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May 10th, 2024
Verified purchase

The fact that I paid 50$ for this study pack and I only get to study one topic. The rest I have to pay extra. There was no warning that the other topics weren't included was a scam. Whoever came up with this and made the system is a Greedy person, we are students on a budget already due to student debt and now you want us to pay extra on top of that. I am not happy with this system. And I know for dam sure corporate will not change, so they can keep those few extra dollars in their pockets.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out and sharing your concerns. We did attempt to contact you in response to your issue on May 3,2024.

We apologize for any inconvenience you've experienced. To better assist you with your concerns and explore possible solutions, please contact us at support@psi.memorang.com.

Thank you for your understanding.

Thumbnail of user katelina1
California
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Worked good, although for the lack I got I for sure thought I was going to get more subject to study off…

Thumbnail of user asmeretl
Washington
2 reviews
0 helpful votes
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June 20th, 2024
Verified purchase

It was good the only thing that was concerning it didn't indicate how I was going to receive the information

Reason I chose this business:

I heard PSI was a great place for test

Thumbnail of user tylerw656
New York
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Good customer service.definitely going to be using psi for future testing service.

Service
Thumbnail of user narendrak53
California
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Easy to register. I search for the Insurance license exam to practise

Reason I chose this business:

Practice test

Thumbnail of user hectorp211
Texas
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

Wasn't allowed to sign in to my own account to purchase it and always have trouble retrieving a reset password link and always have to contact customer service

Reason I chose this business:

I have a scheduled exam in a month

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We apologize for the inconvenience and are here to assist you. We did attempt to contact you in response to your issue on May 28,2024.

Please contact us via email at CDcareweb@psionline.com and provide your full name, exam confirmation number, and details of your concern.

Thumbnail of user decees1
Texas
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

It is hard to search and find what you need. To much clicking just to get to cosmetology/barber

Reason I chose this business:

Need to practice for my barber license

Thumbnail of user roryw69
New York
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Been tough trying to pass this test so far it's a really tough test

Thumbnail of user marcusm537
Washington
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

I have received the Journeyman electrician practice test.

Reason I chose this business:

I used it, to help with passing my Journeyman electrician Exam

Thumbnail of user dennisa872
Tennessee
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Great opportunity to identify my weak spots and help me progress in my professional development.

Reason I chose this business:

Seemed the most competent

Thumbnail of user jamest3973
South Carolina
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Quick and easy. I was logging on to schedule for just the test, but then I saw another option for studying before testing. This is great seeing how I've failed the test six times.

Reason I chose this business:

I need the help

Thumbnail of user waynew914
Texas
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

The website was very easy to navigate had ordering was a blast.

Thumbnail of user carols4012
New Jersey
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

I have used this system before and have found it met the needs for the my required testing. The system was fast and easy to use. I would recommend.
Thank you

Reason I chose this business:

It was connected to my required testing

Thumbnail of user juliec2720
Louisiana
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Website is difficult to navigate. Hard to locate information easily.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We apologize for any inconvenience caused by the difficulty in navigating the website and locating information easily. For further assistance, please contact 866-589-3088 or email ptsupport@psionline.com.

Thumbnail of user genniferw5
New York
1 review
0 helpful votes
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June 9th, 2024
Verified purchase

Thank you for this opportunity. I am looking forward to advancing my team and learning as much as possible about Southeastern construction protocol.

Reason I chose this business:

Pennsylvania outfit working as sub in Alabama & Georgia

Thumbnail of user elmerb98
Virginia
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

My experience has been very user-friendly. I haven't run into any issues as of now, and the website presents itself very neatly.

Reason I chose this business:

I have an exam coming up with PSI

Thumbnail of user jayl1072
Illinois
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Thank you for the help with learning what may be on the test
Again thank you

Thumbnail of user carynv7
Florida
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

I'm glad I used the PSI online exam prep, I used the study mode first and then test mode. I wanted to see what I knew and since I was taking the exam the next day I did test mode after.
If you have the time use study mode and review you answers and explanations since once you take the test you lose the option.

Reason I chose this business:

Because I felt it would help to take right before the test to retain the most information.

Thumbnail of user mackenziw3
Missouri
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

PSI has been user friendly so far. I have high hopes that the study material with be helpful.

Reason I chose this business:

I wanted to study for my PSI test using PSI study material. I've heard it is worth the money.

Thumbnail of user rayg617
Connecticut
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Nice to have everything to propel my career in on place.The sceduling tool and exam prep guides puts the finishing touches to my studies and boost my confidence

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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