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PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,397
Neutral
308
Negative
493
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,922)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user sarahs4398
Arkansas
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

It would nice to not have to type so many characters in this box. Basically thank you!

Reason I chose this business:

I wanted to feel more confident going into my state test

Thumbnail of user crystalc1073
California
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Very fast! Was able to navigate the website and order quickly and efficiently :)

Reason I chose this business:

Recommended by a friend/school

Thumbnail of user mercedesp83
Georgia
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Easy process to register take exam and to obtain results of exam

Thumbnail of user brendal1799
Texas
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

I love your products because they really prepare candidates for tests

Thumbnail of user mariav1974
Texas
1 review
0 helpful votes
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July 7th, 2024
Verified purchase
• Updated review

Great practice questions, love the feedback from each clinical simulation

Reason I chose this business:

Great practice questions

Useful practice test questions, learning lots and exited...
June 3rd, 2024
Verified purchase
• Previous review

Useful practice test questions, learning lots and exited about what its ahead.

Reason I chose this business:

To study for my NBRC TMC

Thumbnail of user irelanq
Germany
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Good experience quick shipping, easy to use. Will order again from them.

Thumbnail of user bryanw767
Pennsylvania
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

The website is not intuitive to follow and understand the options I have.

Reason I chose this business:

No other options

Thumbnail of user shanted11
Delaware
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

I thought it would allow me to view the answers to which I got wrong.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback and we did attempt to contact you in response to your issue on June 26,2024. Please contact 866-589-3088 or email ptsupport@psionline.com for assistance with your concerns.

Thumbnail of user hollyz69
Washington
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Quick and easy; also, great phone support from Alex - she was professional and knowledgeable

Thumbnail of user nozomil2
New York
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

The process was confusing. When going from HPCC site to psi site, I thought I received an error message, but it was not an error. I had to call HPCC to clarify.

Reason I chose this business:

HPCN recertification.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We apologize for any confusion you experienced and we did attempt to contact you in response to your issue on June 3,2024.

Please contact 866-589-3088 or email ptsupport@psionline.com for assistance. They will be able to help you with your concerns.

Thumbnail of user cherryd36
California
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Easy to understand instructions. The interface was fast and clear

Thumbnail of user ernestoo40
California
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Very fast easy way to proceed with this test. I'm feeling very confident this will help me pass my exam.

Reason I chose this business:

Because of a friend

Thumbnail of user judyn578
California
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

This product gave examples of how the test was. Out of all the test prep I had this one was the best.

Reason I chose this business:

PSI issued the test

Thumbnail of user rodrigov61
Texas
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Easy to use, and was able to find what I needed without much effort

Reason I chose this business:

Had what I needed

Thumbnail of user qiuland
California
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

So for so good, ready for study's. Hopefully to help me to learn more about cosmetology

Thumbnail of user jacinac
North Carolina
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Good experience.
Knowledgeable
Easy-to-use
Helpful...

Reason I chose this business:

For convenience.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We're glad to hear you had a good experience and found our service knowledgeable, easy-to-use, and helpful. If you need any assistance, please contact support@psi.memorang.com.

Thumbnail of user jorjep
California
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

I love that they have prep questions to help me pass my test the first time

Reason I chose this business:

I have a scheduled test this Tuesday coming up in Visalia Ca

Thumbnail of user tonikas1
Illinois
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Hoping the practice tests help give a realistic preview of test day

Reason I chose this business:

Recommended by broker

Thumbnail of user christopherp1788
Tennessee
1 review
0 helpful votes
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July 4th, 2024
Verified purchase
• Updated review

Great resource of help for us to be successful in the trade field

Reason I chose this business:

Trying to be ready for my exam in a week not real confident on how I was taught and prepared

Very knowledgeable
January 31st, 2024
Verified purchase
• Previous review
Thumbnail of user juliea1420
Washington
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Good... I am excited to be getting to the end goal: passing my Life insurance test!

Thumbnail of user paulb5461
Virginia
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

If It helps me pass its well worth it the time and money to help me

Thumbnail of user michaelt4771
South Carolina
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

Spoke with a lady on the phone today and she was very helpful.
She told me what to order to suit my needs.

Reason I chose this business:

I attended a class to be certified to work on a Super Fund Site when I was in the asphalt business years ago. Learned alot and the job was very lucrative. Got paid $10,000;00 to lay $25.00 worth of asphalt.

Thumbnail of user lindab6298
Washington
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Easy to navigate the website and instructions were very clear.

Reason I chose this business:

Preparing for actual exam

Thumbnail of user connieb1055
Texas
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Everything was a fast order and need the books we need. Thank You

Reason I chose this business:

They had the books we need.

Thumbnail of user roshana15
Washington
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Bad ui bad ui bad ui bad ui bad ui bad ui bad ui bad ui bad ui bad ui bad ui bad ui bad ui bad ui bad ui bad ui

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback and we did attempt to contact you in response to your issue on June 4,2024. For assistance, please contact support@psi.memorang.com. They will be able to help you.

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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