• PSI Exams

PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,923 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,397
Neutral
308
Negative
493
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,923)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user fredricka39
Washington
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

Satisfactory and excellent service delivery starting with my initial inquiries to booking for the salesperson exam.

Reason I chose this business:

Because PSI is number 1 testing stop!

Thumbnail of user richardb4585
New Jersey
2 reviews
0 helpful votes
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June 10th, 2024
Verified purchase

Awesome experience and great practice tests did much in helping me getting prepared for the actual test

Reason I chose this business:

Recommended

Thumbnail of user byancaz
Mongolia
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

My experience was good. Did not have much problems finding what I need.

Reason I chose this business:

Good recommendations

Thumbnail of user patrickd1320
New York
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

Julie Kirks was extremely helpful with my tax exempt setup process.

Thumbnail of user danp1467
Colorado
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Great service, quick and easy to navigate through I would recommend

Reason I chose this business:

A friend recommended

Thumbnail of user allisonm727
Kentucky
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

No problems thus far! Easy website to navigate. Very clear.

Reason I chose this business:

Because this is the same site that I will be using to purchase my official exam

Thumbnail of user hiroshin7
Georgia
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Good. Has a lot of materials to study and prepare for the test.

Thumbnail of user pearleb2
Georgia
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Great! I only run into problems when I call in for assistance.

Reason I chose this business:

Because I want to pass my exam.

Thumbnail of user michaels13129
Georgia
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

Great so far. No complaints. Placed the order and received the booklets in what seems to be a very short time.

Reason I chose this business:

Honestly it was the first reputable company that came up and all of the material looked and felt legitimate.

Thumbnail of user rafim13
Virginia
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Getting help from PSI is impossible. All calls goes out of country. Please are rude and they don't help, they argue instead of finding solution. Go to CEshop for better materials ( easy to read) and experience.

Terrible

Service
Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We apologize for the frustration and inconvenience you've experienced. We did attempt to contact you in response to your issue on April 23,2024.

To address your concerns and assist you further, please email us at CDcareweb@psionline.com with your full name, exam confirmation number, and a detailed description of the issues you encountered.

Thank you for bringing this to our attention, and we appreciate your patience.

Thumbnail of user samo550
Tennessee
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

It was okay, I forgot my password and reset my password was not working

Reason I chose this business:

Only offering

Thumbnail of user fernandoj80
California
1 review
0 helpful votes
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June 9th, 2024
Verified purchase

Love this help you guys are awesome, definitely helping me prepare for actual questions from the test

Reason I chose this business:

Helping prep for CHESP cert

Thumbnail of user andrewj1338
Utah
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

It's a lot of jumping around. Going back to home for more options isn't very easy.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback. We understand your concerns about the navigation and appreciate your input. We did attempt to contact you in response to your issue on June 17,2024. For further assistance, please contact support@psi.memorang.com.

Thumbnail of user quennitab
Colorado
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

The PSI website is a little temperamental. I had to download Google chrome and wait an hour before purchasing the practice test.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback and we did attempt to contact you in response to your issue on May 12,2024.

Please contact 866-589-3088 or email ptsupport@psionline.com for assistance.

Thumbnail of user benjamink635
Illinois
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

I studied with books like this and that, but the brand that psi makes me believe.

Reason I chose this business:

Trust the brand!

Thumbnail of user isidores21
New York
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

Perfect thank you for helping prepare for my upcoming test.

Thumbnail of user jeanb1529
Hawaii
1 review
0 helpful votes
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Thumbnail of user kristij122
Wisconsin
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

The process of finding and checking out went all smoothly. As well as decently priced

Reason I chose this business:

My boss recommended it

Thumbnail of user jesusg704
Maryland
0 reviews
0 helpful votes
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November 17th, 2024
Verified purchase

Me siento muy feliz y agradecido de Dios por permitirme la oportunidad de obtener mi licencia de Barbero

Reason I chose this business:

Porque fui elegido por Psi y además Porque es una LLC confiable y muy eficiente.

Thumbnail of user lawrencem850
New York
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

It was a Quick and accurate and user friendly experience thanks

Reason I chose this business:

Studying for my hvac technician card

Thumbnail of user kasied4
California
2 reviews
0 helpful votes
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June 25th, 2024
Verified purchase

Price is ridiculous. The board exam is already expensive enough

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback and we did attempt to contact you in response to your issue on June 17,2024. We understand your concerns about the pricing and appreciate your input. For any concerns or assistance, please contact ptsupport@psionline.com.

Thumbnail of user victorg677
California
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

Pretty good website. Easy explanation of courses and very good online information

Reason I chose this business:

Good procedure

Thumbnail of user cynthiam120
Maryland
3 reviews
0 helpful votes
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June 24th, 2024
Verified purchase

They provided an immediate reply to my email requesting a new link to set up my account.

Reason I chose this business:

They have what I need.

Thumbnail of user alis572
Maine
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

I am barber for more than ten years I love my career and enjoy it part of my life

Thumbnail of user edmundr60
North Carolina
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Ok Site but I am required to use your center to take a test. So, I need your study books.

Reason I chose this business:

Need to take a test from you.

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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