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PSI Exams has a rating of 4.0 stars from 6,907 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.
Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.
Today ok, but needed to purchase test yesterday. I tried two separate credit cards and were not approved. Today, purchase worked fine with same credit card but with different email address?
Ok so far, but I wish you had free on-line practice tests available for the students which mimic the actual test.
One of the choices.
Confused... I am a home owner. The contractor ditched the project. ALL I NEED IS THE FINAL INSPECTION on my home. The foundation engineering plans expired. The guy died who did the plans. I live in another state. This project left me broke. It is a manufactured home that is strapped down on the foundation PERMANENTLY. The inspector in Santa Fe mentioned that I could take a HOMEOWNERS test and apply for the renewal myself. (WHICH TEST DO I PRACTICE FOR?)
I need a homeowners test so I could renew a permit
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
My experience was positive and satisfactory, meaning that their instructions as to the preparation of the proposed exam to be administered are clear and concise.
The team is supportive, and the Institution remains authentic
The environment is safe and peaceful
The exam was easy to use and very helpful for getting ready for the actual exam. If you get an answer incorrect it shows what the correct answer is and why.
I was taking a PSI exam, and this was the best option to prepare with.
I have a practice exam already on my account but this stupid $#*! site won't let me login to said account so I now have to re purchase this $#*! in order to take my $#*!ing practice exam.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We're sorry to hear about the difficulties you're experiencing with accessing your practice exam. We completely understand how frustrating it can be when technical issues get in the way and we did attempt to contact you in response to your issue on Sept. 26,2024.
For assistance with your account login, we recommend contacting support@psi.memorang.com. They should be able to resolve the issue and ensure you can access your materials.
Thank you for your patience, and we hope this gets resolved quickly for you.
The website is a bit hard to decipher. In Colorado, DORA requires new potential journeymen electricians to take a PSI test. But, when I get to your guys site, there are a bunch of products, not one describing that it's the official testing requirement by DORA. Hope this helps, have a great day!
Required by Colorado DORA.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback and for sharing your experience with our website. We apologize for the confusion you encountered while trying to find the required PSI test for journeyman electricians in Colorado. We did attempt to contact you in response to your issue on July 26,2024.
To ensure you get the correct information and assistance, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will guide you through the process.
Your feedback is valuable to us, and we’re committed to improving our website to make it easier for users like you. Thank you again for bringing this to our attention.
Love the products you provide for us...Was difficult however, finding the Accident & Health for California. Not much available for Californian's.
Not sure why.
I used PSI to practice for my Life Insurance test and found it extremely helpful. I passed first time.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you so much for your kind words! We’re thrilled to hear that you love the products we provide and we did attempt to contact you in response to your issue on Sept. 19,2024.
For further assistance, please reach out to our support team at support@gmetrix.net. They will be happy to help you with any questions or concerns.
Thank you for your patience and understanding.
I purchased the test previously and was not sent the code, so I repurchased it and contacted your company. I was supposed to get a refund and never did.
Thank you for bringing this to our attention, and we apologize for the inconvenience you've experienced. We did attempt to contact you in response to your issue on Oct. 17,2024.
We understand this situation has been frustrating, and we are committed to helping you resolve it as quickly as possible.
For immediate support regarding your NBRC Self-Assessment Exam (SAE), please contact NBRC support directly at (913) 895-4828.
Please let us know if there’s anything else we can assist you with.
I paid $30 for the property and casualty practice test and on the website detail never says I only get one attempt for the practice test is really unfair to description is misleading.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out and sharing your feedback and we did attempt to contact you in response to your issue on Sept. 21,2024.
We understand your frustration regarding the practice test and the attempt limitation. The details about the number of attempts should be clear, and I apologize if the description seemed misleading.
For further clarification or assistance regarding your purchase, we recommend contacting GMetrix directly at support@gmetrix.net. They will be able to review your account and provide guidance on this matter.
Thank you for bringing this to our attention, and we appreciate your understanding.
PSI has been easy to use to help me take my test. This is my first time having to use a site for testing, but its been very simple to use. I have nothing negative to say.
I purchased the Accident and Health prep test because I have scheduled the actually exam for Health Producer and I want to make sure I am hitting the passing mark. This will be my 3rd time taking the test tomorrow so I want to be a prepared as I can be. I only missed the mark by 7 points this past time so wish me luck.
Their app. Was easy to navigate, and the analysis of each topics and the questions, and repetition of those questions, and answers at initial stages makes all my reading stays in my upstairs.
Because I believe it's going to be helpful as it was said that it's mirror the exams questions.
The worst experience I have had with psi. I've had to purchase test multiple times because they cant seem to get it right. I've emailed and called and still continue to have issues. Purchase after purchase the problems with access continue to happen.
Because unfortunately they are the only route I can take with exam prep. I would 100% go with a different testing prep and testing organization if the option was there.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We're truly sorry to hear about the ongoing issues you've experienced with accessing your tests. We understand how frustrating it must be to face repeated problems, despite reaching out for assistance and we did attempt to contact you in response to your issue on July 27,2024.
To ensure your issue is properly addressed, please contact our dedicated support team at support@psi.mail.memorang.com. They will work with you to resolve this matter and prevent any further difficulties.
Thank you for your patience, and we sincerely apologize for the inconvenience this has caused.
I can't find the data. This is the second time I purchase the e book. Someone needs to help me find the book. I have purchase with the same credit card.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out and informing us about the issue you're facing with accessing your eBook. We apologize for the inconvenience this has caused, especially since this is your second purchase and we did attempt to contact you in response to your issue on Sept. 20,2024.
For further assistance in locating your eBook, please contact our support team at support@psi.memorang.com.
If you have any additional concerns, feel free to let us know.
I have to pay once to have this on my phone, and pay again to have it on my laptop as well. I should have access to the practice tests on both devices without having to pay twice for the same product
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out and we did attempt to contact you in response to your issue on Sept. 7,2024.
We understand your concern regarding access to the practice tests across multiple devices. For assistance with accessing your practice tests on both your phone and laptop, please contact our support team at 866-589-3088 or via email at ptsupport@psionline.com. They will be happy to assist you with resolving this issue.
We appreciate your patience and understanding.
I had to reset my password because you didn't pick it up from the HPNA site. Then you decided to make me wait to actually use my new password because of "too many attempts." I listened to both videos of how to get SJE, but they didn't actually tell me how to GET the SJE. I had to hunt all over the website before I found where I could actually purchase it! Plus, this is just a way to pull more money out of hardworking nurses: pay for membership, pay for SJE, pay for certification.
NO OTHER CHOICE!
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out and sharing your experience. We apologize for the difficulties you've encountered with resetting your password and navigating our website. We did attempt to contact you in response to your issue on Aug. 28,2024.
To resolve these issues, please contact our support team directly at 866-589-3088 or via email at ptsupport@psionline.com. They will be able to assist you with your account and provide guidance on purchasing the SJE.
If there’s anything more we can do to help, please let us know.
I had to re-purchase the state exam because I could not access the first order. Customer service at PSI referred me to an email address because they could not directly help me. I had to spend $15 again because I could not get help. I'm very annoyed!
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We're sorry to hear about the difficulties you experienced with accessing your initial exam order and the frustration of having to repurchase it. We understand how this situation is both frustrating and costly. We did attempt to contact you in response to your issue on July 26,2024.
To get this resolved and to ensure you receive the support you need, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will be able to assist you with your issue and address any concerns regarding your purchase.
Thank you for your patience, and we apologize for the inconvenience this has caused.
This has been a nightmare - I have bought several practice tests only for them to be totally useless I have failed the test several times as a result. Hopefully me spending this $100 will assist in me passing and actually covers ALL of the material. I am expecting to pass after studying and practicing with this test that has 900+ questions. Customer service representatives are not very helpful either, I have loathed this entire process and have felt unsupported and shook out of money and patience.
You are the company that provides the testing...
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We apologize for the difficulties you've experienced with our practice tests and customer service and we did attempt to contact you in response to your issue on July 13,2024. We understand your frustration and appreciate your patience as we work to improve your experience. Please contact 866-589-3088 or email ptsupport@psionline.com for assistance.
Website is fine. The navigation of the website is good, just frustrating you have to continue to fork out money for a test that does not dictate whether or not you're a good agent or not...
You have to buy the PSI prep test because the test questions are designed to confuse you and it's so particular with a broad range of things to study...I don't believe in test meant to trick individuals and I've been a real estate agent for 4 years in another state and you use absolutely nothing that you study and if you have a question then you have this thing called a phone to look up the answer...standardized testing is a money grab.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out and sharing your thoughts. We did attempt to contact you in response to your issue on Sept. 5,2024.
We understand your frustration regarding the testing process, and we appreciate your feedback. Your input is valuable to us, and we will share it with the relevant teams for consideration.
For assistance with your inquiry, please contact us at 866-589-3088 or via email at ptsupport@psionline.com, and our team will be happy to assist you.
Easy ordering but didn't have everything I needed to order got a good deal on my book but couldn't order the book tabs with it which is highly needed.
Was cheapest priced
Farly east to navigate after you figure out what it is that's there and what parts you need. It would be easier if it when though a select questions and drop down to the areas needed and the parts that apply to your lesson's application.
Convenience!
Terrible customer service. This is my 2nd time trying to purchase this test because I still have one purchase pending after not getting any test prep in return!
Because I have no choice, I was recommended by the test provider.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out, and we sincerely apologize for the issues you’ve encountered. We did attempt to contact you in response to your issue on Aug. 24,2024.
For immediate assistance, please contact our support team at support@psi.memorang.com. They will be able to assist you with the pending purchase and ensure you receive the test prep materials you need.
We understand how frustrating this experience has been, especially after multiple attempts.
Thank you for your patience.
I entered the wrong email initially. I was instructed to log back in with incorrect email. I did but log in still would not work and tried to get PSI reps to help which they were very helpful, but they still could not get me in to my account I purchased the PDF. So, I was forced to purchase it again. I am still waiting to hear if a refund can be given since download was never used.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for bringing this issue to our attention.
We apologize for the inconvenience and understand how frustrating this situation must be. It's great to hear that the PSI representatives were helpful, even though the issue wasn't fully resolved. We hope that by reaching out, we can get this matter resolved for you. We did attempt to contact you in response to your issue on July 19,2024.
For assistance with your account and refund request, please contact 866-589-3088 or email ptsupport@psionline.com. If there's anything else we can do to assist, please let us know.
So far I have had a good experience. I am currently working on my second exam prep course and I like how the exams hit all subjects needed for when I need to take the exam
Had two questions in the practice test that I purchased had incorrect answers only and no correct answer, when I clarified with the AI they told me that I was correct and that it did not provide the correct answer.
State website is the only reason
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for bringing this issue to our attention. We apologize for the errors you encountered in the practice test. We did attempt to contact you in response to your issue on Aug. 24,2024.
For further assistance, please contact our support team at support@psi.memorang.com. They can help address these.
Thank you for your understanding, and we appreciate your patience.
The book looked used, it had several creases on cover and corners were slightly bent. Do not have time to order another so I had to use it, otherwise I would have returned it.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for bringing this to our attention. We're sorry to hear that the study book you received was in less than perfect condition. We strive to ensure that all materials arrive in pristine condition, and we apologize for any inconvenience this has caused you. We did attempt to contact you in response to your issue on Aug. 19,2024.
Since you mentioned that you don't have time to order a replacement, please contact our support team at 866-589-3088 or via email at ptsupport@psionline.com.
We appreciate your understanding and value your feedback as we continue to improve our service.
Gain trust and grow your business with customer reviews.
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
Thank you for reaching out. It sounds like you're in a difficult situation with your home project. We did attempt to contact you in response to your issue on Sept. 27,2024.
For assistance with the homeowner's test and identifying the correct practice test, we recommend contacting GMetrix Support at support@gmetrix.net.
They should be able to guide you through the process and help clarify which specific test you need to practice for.
We hope this helps, and we wish you the best of luck in resolving your situation.