Overview
PSI Exams has a rating of 3.9 stars from 3,753 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.
I purchased this exam on 8/1 and logged out, as the Music Therapy exam has the option to return to the text. I was unable to find the link the my exam when I went back to my email. I called to get the link and access code resent and they were unable to. I have my exam this week, so I wanted to practice this last exam right before. I would like a refund for at least my original exam B practice test as I was unable to complete it.
Great and super helpful. Easy to use. Great resources. Good support
I entered the wrong email initially. I was instructed to log back in with incorrect email. I did but log in still would not work and tried to get PSI reps to help which they were very helpful, but they still could not get me in to my account I purchased the PDF. So, I was forced to purchase it again. I am still waiting to hear if a refund can be given since download was never used.
Thank you for bringing this issue to our attention.
We apologize for the inconvenience and understand how frustrating this situation must be. It's great to hear that the PSI representatives were helpful, even though the issue wasn't fully resolved. We hope that by reaching out, we can get this matter resolved for you. We did attempt to contact you in response to your issue on July 19,2024.
For assistance with your account and refund request, please contact 866-589-3088 or email ptsupport@psionline.com. If there's anything else we can do to assist, please let us know.
The exam was easy to use and very helpful for getting ready for the actual exam. If you get an answer incorrect it shows what the correct answer is and why.
The site was easy to navigate and I was able to buy the practice test quickly.
Great online experience! Prompt easy to follow instructions and excellent feedback
More helpful and faster than the other one, and I need the book because I want to take my test I'm interested to start my new career
Thanks was fast and easy to order and we will see if I get the book in a timely manner but so far 5 stars
Self explanatory, easy to navigate and use. Would recommend to others.
Quick easy service. Professional customer service. Like the late hours if you have a question after registering.
Not sure if the complexity is on PSI's end, or HPCC's end, or somewhere in between. Regardless the process for locating and purchasing the ACHPN SJE was not intuitive and took much longer than it should have (in my opinion). Also the exam link came from an odd email address so it went to my junk mail; would have been nice to have a heads up about that pertinent information.
Thank you for sharing your experience with us. We're sorry to hear that you encountered difficulties during the process and we did attempt to contact you in response to your issue on Aug. 16,2024.
For immediate assistance, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will be able to help resolve any issues you’re facing.
We appreciate your feedback regarding the complexity of the process on mobile and the confusion caused by the exam link email. We understand how frustrating this must have been. Your comments are valuable, and we'll make sure they are passed along to the appropriate teams at PSI and HPCC to help improve our processes.
If you have any further concerns or continue to experience issues, please don’t hesitate to reach out to us directly. We're here to help ensure that your experience is as smooth as possible.
Thank you for your understanding and patience.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out. We're sorry to hear about the difficulties you've experienced with accessing your Music Therapy exam practice test and we did attempt to contact you in response to your issue on Aug. 28,2024.
Please contact our support team directly at 866-589-3088 or via email at ptsupport@psionline.com for assistance with this issue. They will be able to help you with any access problems and provide further guidance.
If there’s anything else we can assist you with, please let us know.