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PSI ExamsReviews 9,414

4.1

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...


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PSI Exams Reviews Summary

The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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Washington
1 review
0 helpful votes
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I dont like tests
December 12, 2025

Ok it was ok it was okay it was okay fjnfijenirjniuenrtinrentowint

Date of experience: November 5, 2025
California
1 review
0 helpful votes
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I'm looking to find my California High School Proficiency Exam certificate. When ordering, it asks for a CHSPE number. This is something I don't have, nor can I find it out. After much searching, I found a questionable source that says: "If it asks for your CHSPE number, just write:
'Unknown – please locate by name and date of birth.'" -- I don't know if this is correct, but if it is correct, it would be best if that was stated on the order form itself as there's no way to intuit that information.

Date of experience: December 2, 2025
Pennsylvania
1 review
0 helpful votes
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More accurate info than Kettering
December 12, 2025

I studied the Kettering material for my exam and decided to take this test the night before my test. I felt the PSI more accurately reflected the real exam questions. It also revealed updated ATS/ERS standards that Kettering was wrong about, which I find very surprising they were not up to date. Had I not took the PSI exam I would not have known that and would have got those questions wrong. I also really liked that the results came back in a format I could see what I got wrong/right with explanation. That was great.

Date of experience: December 2, 2025
California
1 review
0 helpful votes
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Date of experience: December 1, 2025
Massachusetts
1 review
0 helpful votes
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My PSI Experience
December 11, 2025

I found the whole process of purchasing & taking my practice tests easy to access, user friendly & well constructed. Booking my exam date was also quick & easy!

Date of experience: December 1, 2025
California
1 review
0 helpful votes
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Barber and razor cuts should be included in my 25k tuition. I failed bc I was never taught razor cuts or barber cuts. I'm a cosmo not a barber so now I'm having to invest in teaching myself. Its ridiculous

Date of experience: November 30, 2025
Texas
1 review
0 helpful votes
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Received an email for 30% Off Black Friday - Code: TURKEY | However the code does not work at checkout. So I didn't receive the $20.99 off. Which I would very much like refunded.

Date of experience: November 30, 2025
Maryland
1 review
0 helpful votes
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Es un programa que está muy fácil para aprender las preguntas!

Date of experience: November 30, 2025
North Carolina
1 review
0 helpful votes
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I didn't realize I could only open it once
December 10, 2025
Updated review

I had to purchase the exam 2x since I didn't read anywhere that once its open that it. I assumed I could dowload it. So I purchased then closed it to return to a later date but was unable to open it

Date of experience: October 22, 2025

It took a while to understand how to reedem a pre purchaased voucher

Date of experience: October 22, 2025
New Jersey
1 review
0 helpful votes
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Everything went well
December 10, 2025

Everything went well. No issues everything went smoothly. Everything was very explained to me. The checking out process was very smooth. Everything was knowledgeable. I will be taking the 300 question course practice course to stimulate my brain for my test tomorrow.

Date of experience: November 30, 2025
North Carolina
1 review
0 helpful votes
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Date of experience: November 30, 2025
North Carolina
1 review
0 helpful votes
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I ordered this test pack once when I scheduled my exam but never received the login information and direction to be able to complete the practice tests. So I had to order them again in order to be able to practice.

Date of experience: November 3, 2025
California
1 review
0 helpful votes
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Didn't receive my email with link at first and within my second day of calling i had amazing service that made up for the first person that tried to assist me.

Date of experience: September 2, 2025
Massachusetts
1 review
0 helpful votes
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Recommend
December 8, 2025

The exam was easy to navigate and held in a location that was convenient, quite and supplied with everything you need to take the exam. My only regret is that it is PASS or FAIL without any indication of what I got right or wrong. I think that information would be helpful to know for anyone looking to improve any deficiencies in a topic.

Date of experience: November 19, 2025
California
1 review
0 helpful votes
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Hola estoy probando este medio, espero tener la mejor de las experiencias

Date of experience: November 27, 2025
Georgia
1 review
0 helpful votes
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Date of experience: November 26, 2025
California
1 review
0 helpful votes
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Very helpful…. Nnsnndndndndjdndbndndndnndnddndndnndndjdj

Date of experience: November 26, 2025
New York
1 review
0 helpful votes
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I am not sure how to access the test
December 6, 2025

I am not sure how to access the test - maybe it is just a me issue, but I as well tried looking for where I can call or message someone for help and I am having trouble finding that as well.

Date of experience: November 26, 2025
New York
1 review
0 helpful votes
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Thank you for making something like this available. I truly think this will help me a lot with passing my exam. I am grateful.

Date of experience: November 26, 2025
Minnesota
1 review
0 helpful votes
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All we need.
December 5, 2025
Updated review

It meets the National board of respiratory exam level and requirements. I learned how to do the simulation questions and getting ready for the board exam. I got a lot of experience through the past one that is why I want purchase again to prepare for the next national Bord of respiratory examThat all to say thank you.

Date of experience: November 24, 2025

All good, no problem at all and it will prepare me...
December 4, 2025
Previous review

All good, no problem at all and it will prepare me for NBRC board exam.

Date of experience: November 24, 2025