PSI ExamsReviews 9,918

I feel that it is misleading when you purchase the package. I dont like how you have to pay additional fees for practice exams and to open all the study material.

I purchased a review test bank and 2 practice tests. The test bank was good. The first practice test was fine, the second one I never was able to take. The system had some kind of glitch and wouldn't let me take it. I used the chat bot who was little help. It gave me an email for a help desk. I sent several emails to the help desk about accessing it and never heard back. I couldn't take the second practice test before I took my exam…. So money wasted. I have since sent another email into the void about a refund and have yet to hear anything back. I'd really like a refund for the second practice test I didn't actually get to utilize….

On 12/23/2025 I purchased the Washington Broker Real Estate Practice Exam. I did not receive the access code to access it as promised. I called customer service and the issue is them or an external company that generates the access codes is down. It is 01/05/2026, 13 days later and their system to generate the access codes is still not working. I have been calling back to check on this frequently. It is delaying my exam because of this, I am hoping to see their format before taxing the test that is over $200. PSI has a monopoly on the testing system in many states and the service they provide is unacceptable.

The website was informative and that made it easy to understand what product(s) I needed. Checking out was quick and easy! Effortless

I found their practice tests and study materials extremely helpful. I was able to pass my Virginia Class A and Residential Building Contractor's exams the first time. I absolutely recommend PSI!

Have purchased several PSI study material packages in the past. In which all have been great in successfully preparing me for the upcoming exam.

It was okay. The voucher worked as expected. No issues or concerns. I hope it is helpful in me passing the VTNE. I look forward to viewing the examination.

I have taken my NPS exam in Atascadero. I was well prepared and had issues with my computer freezing couple of times. I missed it by three. I was very disappointed. I was more worried about my time after my first problem computer froze up. I informed the assistant very polite and quietly helped me get it back running he assured not to worry and continue taking the exam. All was good till again. It froze up. Call the gentleman again he got it running again, but I was more nervous now about my timing. I know we have three hours, but now I was more stressed trying to hurry up and answer all the questions. My time was up walked out. They handed me my paper where it stated I did not pass. Missed it by three. I was so disappointed. I cried because I was prepared for this. PSI was very understandable. I emailed PSI office and contacted NBRC about the issue. Two days later. I received an email that I was able to retake without a second fee. These exams are very expensive. I'm glad that they granted me to retake it again and gave me six months. Hopefully soon I will be taking it again at the same location in Atascadero. I was very happy impressed quiet not too many test takers which that's the reason I drive from Bakersfield to there.

I went to take my ACCS test at the Tampa location on 12/19/2025 and was unable to take it due to the servers being down. Then, trying to get it rescheduled became a nightmare. Even knowing you had the problem and NBRC knowing the problem existed, I was not able to reschedule the exam until after 1/1/2026. I live over an hour away, so not only do I have the additional cost of traveling to take the test again, I now have to take another day off to take the test. And required me to receive an extension from my employer for the required completion date for this credential. It also put me past the time I had access to my previously purchased study materials which is causing addtional testing anxiety.

Master electrician prep should've been linked to the contractor test. The journeyman prep linked to the test was amateur knowledge... hopefully, it better prepares me, because I've failed 2 times now. I didn't even know the Master prep was available until now...

I bought the digital prep study pack for the journeyman electrical exam. Thank you for having study material. I may leave another review once going through the material as all i've done so far is purchase it.

First issue was issues on first attempt taking exam then proctor on actual exam so unprofessional probably needs training on his job.

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