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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It meets the National board of respiratory exam level and requirements. I learned how to do the simulation questions and getting ready for the board exam. I got a lot of experience through the past one that is why I want purchase again to prepare for the next national Bord of respiratory examThat all to say thank you.
All good, no problem at all and it will prepare me for NBRC board exam.
I should be able to log straight in to PSI and view every test available. Instead, I have to have a code, follow a link, then navigate through a web of tests. I should be able to open my test taker portal and view ALL of my activity AND link DIRECTLY to the books I need.
Buena experiencia rápida y confiable lo recomiendo a todas las que van a tomar el examen
The lack of help via phone is extremely frustrating!
I'm really hoping that the order I've placed can be successfully fulfilled.
Da muchos problemas, después no llegan las cosas no trabaja bien
Website was very easy, fast, efficient, user friendly and easy to manage through to find, schedule and purchase examinations.
SO many issues with the practice test, and also just trying to access the site (it let me do it through one of my emails, but not by going to the main site and signing in with my actual password. Also it had two different emails for me and seemed to have freaked out). Didn't realize there was a Testing mode and a Training mode, so started with the Testing mode. Finished test, realized I could not see any of the answers I got wrong, tried to go to training mode and kept getting an error page. Tried Chrome and Safari. Nothing worked. Finally bought another test. I hated this whole experience.
It was easy to do, it wasnt hard as well as the price was good.although this essay question is a waste of time and not needed.
The voucher code had to be copied and pasted for it to work. It kept saying invalid when I tried to type it in. Other than that is went great!
I dont relly know. I have not tried used any if the information as of yet. This system should ask after the student passes the exam.
Excelente muy rápido el proceso, sería excelente una versión en español
They lost my first shipment so I had to reorder again, before we ordering again I asked to speak to a manager they promised that the manager would call me back and they never did
It was a terrible experience but I finally got it after paying for my physical copy twice
We're really sorry to hear about the experience. We did attempt to contact you in response to your issue on Nov. 24,2025.
If you still need help or want to follow up, you can contact the Test Taker Services team directly by phone or email:
📞 1-855-MyHiSET (1-855-694-4738)
📧 hisetsupport@psionline.com
Hours of Availability:
• Monday–Friday: 6:30 AM – 5:00 PM CT
• Saturday–Sunday: 8:00 AM – 4:30 PM CT
They should be able to review your case and assist you further.
My experience so far has been smooth and straightforward. The website is easy to navigate, and the registration process was clear and efficient. I chose PSI today because I trust their reputation for reliable exam administration and accessible test prep options.
This is a great way to pay for the student testing, I have previously used this manner of purchasing student exams and I am well pleased with the process.
Previous experience was pleasant and the reason I came back to purchase new vouchers for a new year.
Called and got mediocre help figuring out what study guide to get and NO competent help with finding what practice tests I should get. So I'm having to assume the NASCLA book i just spent $96.61 on is the correct study guide
We're sorry to hear about the difficulty you experienced. We did attempt to contact you in response to your issue on Nov. 23,2025.
For assistance, please contact 866-589-3088 or email ptsupport@psionline.com. Their team will be able to review your situation and guide you.
Thank you for your patience.
No no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no
Thank you for sharing your thoughts! We did attempt to contact you in response to your issue on Nov. 23,2025.
For assistance with the NBRC Self-Assessment Exam (SAE), please contact their support team directly at (913) 895-4828.
The exams make me feel so prepared! I did have some difficulties with saving the results and test to my files, but was able to print it out
I never received an email to take my practice exam i purchased so now I have to purchase the practice exam again the day before my test.
We're sorry to hear about the issue with your practice exam purchase. We did attempt to contact you in response to your issue on Nov. 23,2025.
For account and access concerns, please contact our support team directly at support@psi.memorang.com. They’ll be able to review your purchase and help you access your practice exam.
Facil la compra may buena application la company se realize algo diferente
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're really sorry to hear about the issues you experienced. We did attempt to contact you in response to your issue on Nov. 27,2025.
For assistance with technical problems like these, please contact the GMetrix support team directly at support@gmetrix.net.
They’ll be able to help you.
Thank you for your patience, and we hope your next experience goes much more smoothly.