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PSI ExamsReviews 10,453

4.1

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...


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PSI Exams Reviews Summary

The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
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Wrong tests?
February 23, 2026
Updated review

I just took my test and 95% of the practice questions i took 3 purchases from you were not on that residential limited test. I am going for limited building contractor but i think the residential tests were the wrong test to study or your questions are completely different than what the test is.
Not even close to what i was previously studying so i will see if these questions on this commercial test are more like the test i just took. Way more questions on metal and concrete than i was expecting

Date of experience: February 13, 2026

Not crazy with the phone service
February 16, 2026
Previous review

Too many foreigners answering phones have a hard time understanding them as well as them understanding what i am asking

Date of experience: February 6, 2026
Massachusetts
1 review
0 helpful votes
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Kind of a confusing site
February 23, 2026

Kind of a confusing site. Seemed to be 2 National Salesperson bundles at exactly the same price. I assume i chose the best option.

Date of experience: February 13, 2026
Illinois
1 review
0 helpful votes
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Very poor
February 22, 2026
Updated review

I ordered a pdf social studies practice test. I never downloaded. I called customer service. The lady said that by her side was downloaded and there is nothing she can do to fix it. I never got it it show in my screen something went wrong do notnleat me download. I asked for her manager but never fix it. I called back nobody fixed the issues. I will never purchase anything from this online store. Waste or money.

Date of experience: February 12, 2026

I like it was easy way to learn!
February 15, 2026
Previous review

I like it was easy way to learn!
Thank you! I love it so much1!

Date of experience: February 5, 2026
Tennessee
1 review
0 helpful votes
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Juan
February 22, 2026

Great material in learning for success!
Psi is been a blessing in my life because through them I been successful completed my general b licensing!

Date of experience: February 12, 2026
Virginia
1 review
0 helpful votes
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I mean wth
February 22, 2026

I mean wth. I havent had an opportunity to use you yet. Then you force a survey on me. So far it sucks. You should do this at the end

Date of experience: February 12, 2026
Texas
1 review
0 helpful votes
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Need to see how questions are worded on this practice test because The pass rate of students being able to pass My Lady comprehensive 14th edition test is 100 percent but then cannot pass at PSI test

Date of experience: February 11, 2026
Colorado
1 review
0 helpful votes
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I think its easy to find and great that you offer a way to help us prepare for the exam that beats the traditional classroom. Thank you

Date of experience: February 10, 2026
Virginia
1 review
0 helpful votes
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Despite the recent issues with receiving our reports timely, we continue to support using PSI and move forward with renewal. PSI has been extremely valuable to us. The insights and data it provide are truly invaluable, and it continues to be an important tool for our company. While the service issues definitely need to be addressed directly with PSI, the value of the product itself remains very strong. We move forward with the renewal yet also ask for improved communication and responsiveness on their end.

Date of experience: February 10, 2026
Maryland
1 review
0 helpful votes
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User friendly
February 20, 2026

Applying for exam was a quick process. I applied for my exam a month ago and it was super easy steps. Now applying for a practice test.

Date of experience: February 10, 2026
Arizona
1 review
0 helpful votes
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Great
February 19, 2026
Updated review

Great nbhkigklhhyilikhoiluhouhohohhoifaadfgvsadzgvasdzgszf

Date of experience: February 9, 2026

Great-----hhijjafkjdjdsjgdsgjdsogvjdsojgsigjsigjsigjsigjipgjipsgjiprjgirpsgjirsjipr

Date of experience: February 3, 2026
Georgia
1 review
0 helpful votes
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Very little help
February 19, 2026

Overall it might be a good experience to have a general knowledge about isometrics, different angles, temperatures and pressures but on the test there was very different questions, so my suggestion would be to bring it closer to mirror what is on the test, thank you

Date of experience: February 9, 2026
Utah
1 review
0 helpful votes
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Not Done Yet
February 19, 2026

I took the PSI pre-test for the CPAFHC. I have not taken the full exam yet. The pre-test was insightful; however, there was one completely wrong question and answer. Vision loss is most closely related to diabetes, not depression. I have verified this with several evidence-based sources. I cannot find any indication that depression is related to vision loss. You may want to remove or revalidate that question.

Date of experience: February 9, 2026
Kentucky
1 review
0 helpful votes
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Great service thank you so much
February 19, 2026

Great service thank you so much. I think this is a good thing helping out people to get their license and pass their exams. Thank you.

Date of experience: February 8, 2026
Texas
1 review
0 helpful votes
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A little early for review seeing how I haven't been able to use the product but over all I'm trusting the quality of product is worth it and navigating through products was easygoing

Date of experience: February 8, 2026
Indiana
1 review
0 helpful votes
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Haven't gotten the info yet but we'll see. Hopefully it allows me to study and not just take a practice test not knowing what I got wrong.

Date of experience: February 8, 2026
Tennessee
1 review
0 helpful votes
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Not Clear titles
February 18, 2026
Updated review

I had to buy two packages and could not get a refund. I don't feel it's clearly labeled on each page that salesperson also means affiliate broker. I initially bought the broker test on accident due to that and when I opened the access and saw it was wrong I was told I could not get a refund even though I didn't utilize it due to it not being what I thought I was buying.

Date of experience: February 8, 2026

The only thing I don't like is it feels confusing due...
February 18, 2026
Previous review

The only thing I don't like is it feels confusing due to there is no broker vs affiliate broker package

Date of experience: February 8, 2026
Massachusetts
1 review
0 helpful votes
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The website is very confusing
February 18, 2026

The website is very confusing. Trying to find information it brings you back to other places that you don't need. Creating an account was also confusing because you think you need to put the approval number and it is actually the last name and four digits of your number in the same two places.

Date of experience: February 8, 2026
Arizona
1 review
0 helpful votes
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Frustrated by NBRC/PSI
February 17, 2026
Updated review

Frustrated by the lack of overall exam scoring review and rationales as a study aid. 70$ for one attempt is absurd, this should be available for multiple attempts for 48-72 hours at least.

Date of experience: February 5, 2026
Samantha P. — PSI Exams Rep
2 days ago

Thank you for your feedback.

For assistance with the NBRC Self-Assessment Exam (SAE), please contact (913) 895-4828.

They will be able to address your concerns.


Feels a little disjointed so far...
February 4, 2026
Previous review

Feels a little disjointed so far... will update after taking exams.

Date of experience: January 25, 2026
Georgia
1 review
0 helpful votes
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Easy to order, but exam froze
February 16, 2026

I purchased the NRBC TMC exam and while taking the test. It froze several times. When I instructed the proctor, she said "O that happens with PSI exams.". I feel like that is one of the reasons why I didn't get a chance to complete the exam.

Date of experience: January 30, 2026
North Carolina
1 review
0 helpful votes
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I'm trying to reciprocate my NC limited electrical license to SC. Info is not here. From SC to NC easy. I need to know which test and how to get it to SC.

Date of experience: February 6, 2026
Samantha P. — PSI Exams Rep
2 days ago

Thank you for your message.

For guidance, please contact our support team directly at support@psi.memorang.com.

They will provide the most accurate and detailed instructions.