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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The experience was satisfactory, though I encountered some difficulties in locating the necessary resources and preparing for my upcoming exam.
It was easy to navigate the site. It did not hve the information that the Nevada Contractors Board website said it would have for information on testing, weighted areas of importance, etc.
No all I've done so far is buy the practice test so I can't tell you my experience yet. I gave three stars because you're making me do a review 30 seconds into purchasing my test.
Your test expiration dates are very deceiving and costs a lot of people lots of money with tests that expire the same day. Very unclear when bought
I just think it's pretty cool with you offer steady guides and exam practice tests. Yes the cost money but they are way more than fair priced in my opinion and there is a decent selection in all price ranges for anyone's budget. Very great full for everything.
Excelente el proceso es rapido para comprar y el sistema completo
I found the link to this site upon a quick search. The site was easy to find what I was looking for, now let's see how the test prep goes.
The shipping was almost as much as the book! I didn't get any other option but to use UPS. That is ridiculous to charge that much for shipping.
It was okay. I wish there were more things offer like testing kits prep. Or other type of stuff that would get us ready for testing due to the test changing 08/11/2025. There are no options that would help us prepare for the test
Need more VA specific trainings, for example, VA Licensing, VA Disclosures, and other larger areas of exam. This way someone who needs assistance in some areas does not have to go thru topics they are familiar with already
Calling takes forever, and could not solve the problem. This problem comes from another license exam of mass real estate salesperson.
Thank you so much. I will study hard and I hope I can pass the exam after I study these documents and questions. Thank you for your support
Todo va muy bien es rápido y eficaz nesecito prepare bien para el examen
I have wasted 2 hours trying to get the info I had to buy twice waiting on refund. I do NOT appreciate working with people in So Africa and India that I cannot barely understand. Cheating Americans out of jobs.
Thank you for reaching out. We did attempt to contact you in response to your issue on Jan. 16,2026.
For assistance with your concern, please contact our support team at 866-589-3088 or email ptsupport@psionline.com.
They will be able to assist you further.
It was hard to decide which test that covers CA. I would have chosen the wrong one if I didn't click to see which states it would cover.
It was my first time creating an account and placing an order. The process was efficient and user-friendly. Thank you for considering the user. I will now dive into my purchase and see if the navigation process is the same.
Me gustaria que estuviera mas detallado con todos Los temas y examenes que se necesita estudiar.
My school didnt keep their records from when I graduated and I needed proof. Ordering was easy and I received the cert letter in a timely manner even though I placed the order during the holidays.
Easy, quick, and efficient. Finding the test I needed was 100 times easier on this site then the other sites I visited at first
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re sorry to hear about your experience. We did attempt to contact you in response to your issue on Jan. 17,2026.
To better assist you, may we please have your full name, email address, exam confirmation number, and details of your concern sent via email to cdcareweb@psionline.com.
Our team will review your information and assist you further.