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PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,898 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,410
Neutral
310
Negative
492
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,898)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user mariah2213
Alabama
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I'm ready for my book I hope this helps me clarify all my questions.

Reason I chose this business:

They recommended to me

Thumbnail of user kerril98
Virginia
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

TERRIBLE process trying to find the correct book/s to order for VA Flooring exam through PSI. I now am proceeding to order (8) books that I was directed to by your online "support" dept. They had no idea how to help or what I needed to take this exam. I've spent countless hours just to find my way here on your site - and to be directed to Amazon and various other providers of various books... I've never seen such a money-making, random business. Test-taking service was good. Book selling is your downfall - zero direction provided. The MANY emails and phone calls I've made to find these books - and the "choice" of ordering ALL of the books on your list (that I"ve finally been provided) makes you look careless, aloof, uninvolved, and uninterested to help. It's infuriating.

Reason I chose this business:

NO other option.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for sharing your experience and we did attempt to contact you in response to your issue on June 11,2024. We apologize for the frustration and inconvenience you faced. For further assistance, please contact 866-589-3088 or email ptsupport@psionline.com.

Thumbnail of user tamaraj397
Oregon
1 review
0 helpful votes
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November 10th, 2024
Verified purchase

Easy to use materials and really help to prepare you for the tests

Reason I chose this business:

Because all other testing materials lack the verbiage preparation

Thumbnail of user allanr238
Arizona
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Overall great experience, easy system to use to purchase and pay for book.

Reason I chose this business:

Referred to us by our legal firm in nv

Thumbnail of user ryanc1947
New Jersey
1 review
0 helpful votes
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October 13th, 2024
Verified purchase
• Updated review

Please refund me as i just purchased this twice and i cannot access

I already purchased this and now it is making me purchase...
October 13th, 2024
Verified purchase
• Previous review

I already purchased this and now it is making me purchase this again

Reason I chose this business:

Was referred

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user dekentont
New York
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Experience has been great. Really easy. Everything from the settings and the options.

Reason I chose this business:

To aid in me passing my TX journeyman Electrician test. I've failed this test 5 times now. I'm really desperate to pass this time.

Thumbnail of user barbaras5658
Iowa
1 review
0 helpful votes
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October 26th, 2024
Verified purchase

This is a great option to order a digital download of practice tests.

Thumbnail of user carolem480
Florida
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I've had a great experience with using these tests to prepare for tests

Thumbnail of user marcusw410
Arizona
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Quick and easy to navigate. Cannot wait to see how it helps me.

Reason I chose this business:

I need my license to contract in AZ

Thumbnail of user alexisg528
Maine
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Very easy to find what you are looking for, no problems to navigate.

Thumbnail of user teodrosb1
District of Columbia
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Done with ease with no difficulty whatsoever. Hope the book will be helpful

Reason I chose this business:

To study for National Broker exam

Thumbnail of user stevenc3062
North Carolina
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Excellent. Everything about your site was quick and easy to understand and complete.

Reason I chose this business:

Listed on state website

Thumbnail of user ottons
Virginia
1 review
0 helpful votes
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October 9th, 2024
Verified purchase
• Updated review

Very good references for my company and I'm looking for someone that 😀

Good I have good references and I'm learning a lot,...
October 9th, 2024
Verified purchase
• Previous review

Good I have good references and I'm learning a lot, and I'm very interested 😊

Reason I chose this business:

I have test tomorrow

Thumbnail of user christineo1005
Tennessee
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

The course review online was convenient and very well organized and written. The information was presented in a clear and concise manner.

Thumbnail of user jamesm13066
Maryland
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

Like walking through a hardware store, shopping for knowledge is a fascinating experience.

Thumbnail of user jasonc4679
Maryland
1 review
0 helpful votes
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November 7th, 2024
Verified purchase

The process was very easy thank you for the experience. I'll refer you to all friends and family

Thumbnail of user jessicag3474
New Mexico
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

It has been well thank you I need this test so that i can see where I am as far as format

Thumbnail of user shirina19
Maryland
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

I cannot download the pdf, and access isn't working for me so I searched for it but couldn't figure out what to do

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out. We're sorry to hear that you’re having trouble downloading the PDF and accessing the materials and we did attempt to contact you in response to your issue on July 26,2024.

To resolve this issue, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will be able to assist you with downloading the PDF and ensuring you have the access you need.

We appreciate your patience and understanding.

Thumbnail of user lashondah30
Washington
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

I was able to look around and pick wast best for the learning path I feel is best.

Reason I chose this business:

I wanna make sure I'm on point.

Thumbnail of user michaelh8785
Tennessee
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

This was the best prep service that we can use to take the final test

Reason I chose this business:

The test prep seem to be the best

Thumbnail of user shakiahb1
Virginia
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I appreciate the easy to use website/instructions on what to fill out.

Reason I chose this business:

It’s the best as far as qualified questions

Thumbnail of user catherinen1150
Ohio
1 review
0 helpful votes
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November 7th, 2024
Verified purchase

Easy website to navigate through. So far no issues to complain of

Thumbnail of user juliaw793
Indiana
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

Love being able to purchase directly to get full length practice tests

Thumbnail of user jenniferc6050
Hawaii
1 review
0 helpful votes
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October 29th, 2024
Verified purchase

Good customer service and good tools for test prep, though the proof will be in the results

Reason I chose this business:

Ease of use

Thumbnail of user samanthah1521
Arizona
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

Hard to figure out how to purchase test. Links are not obvious

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out and sharing your feedback. We apologize for the difficulty you've encountered with the mobile interface and purchasing your test. We understand how frustrating it can be when navigation isn’t clear, and we want to help make the process easier for you.

For assistance with purchasing your test or navigating the interface, please contact our support team directly at 866-589-3088 or via email at ptsupport@psionline.com. They will be happy to guide you through the process.

We appreciate your patience and are here to help with any further questions or concerns you may have.

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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