• PSI Exams

PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,409
Neutral
310
Negative
491
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,900)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user amandar3329
New York
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

None of the questions from the study pack showed up on the exam

Thumbnail of user sheas56
South Carolina
1 review
0 helpful votes
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October 18th, 2024
Verified purchase
Reason I chose this business:

The AAVSB uses PSI for their VTNE testing.

Thumbnail of user tylerm975
New York
1 review
0 helpful votes
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September 14th, 2024
Verified purchase
• Updated review

This is an absolutely Terrible website, nothing works and is crazy overpriced

Reason I chose this business:

Only one available

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback.

We understand your frustration and appreciate you taking the time to share your thoughts. Your feedback will be shared with the relevant team for review and we did attempt to contact you in response to your issue on Aug. 5,2024.

For assistance with your issue, please contact support@gmetrix.net, and their team will be able to assist you.

Only has 50 questions, not worth it at all
August 15th, 2024
Verified purchase
• Previous review

Only has 50 questions, not worth it at all. Plus making this 50 characters is ridiculous

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user robertc8657
Washington
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

Great site with everything you need to get up to speed with testing

Reason I chose this business:

To help me with my real estate exam

Thumbnail of user larriem4
South Carolina
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Ready to Pass The national portion. Im ready to dive in the study guide format.

Reason I chose this business:

New Test date

Thumbnail of user williamh4970
New York
1 review
0 helpful votes
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September 24th, 2024
Verified purchase
• Updated review

The experience and setup were very easy and overall a good experience

Reason I chose this business:

I used PSI to get my life and health license and PSI really helped me pass the exam. I could not have passed without PSI.

Good experience
October 3rd, 2023
Verified purchase
• Previous review
Reason I chose this business:

Excellent study resource

Great very user friendly
September 21st, 2023
Verified purchase
• Previous review
Reason I chose this business:

Without the practice exams from PSI I would have never been able to get my Life Insurance License. Thank You.

Thumbnail of user nateh236
Tennessee
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Very professional, as well as informative. The test prep was very helpful.

Reason I chose this business:

Recommendations.

Thumbnail of user dionneb67
Georgia
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

I can't wait to take my test to check my knowledge on real estate

Reason I chose this business:

My real estate school

Thumbnail of user christinac1833
South Carolina
1 review
0 helpful votes
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September 21st, 2024
Verified purchase

Very nice very easy to work with I
Would recommend to everyone

Reason I chose this business:

Good reviews

Thumbnail of user kennethf915
New York
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase
• Updated review

You charged me for the wrong course and then charged me again for the correct course

Reason I chose this business:

It is the only testing site available

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for bringing this to our attention. We did attempt to contact you in response to your issue on Sept. 14,2024.

For assistance with your concerns, we recommend contacting support@gmetrix.net. Please don't hesitate to reach out to them, and they will ensure your concern is handled promptly.

Great experience provided by your customer service...
September 22nd, 2024
Verified purchase
• Previous review

Great experience provided by your customer service representative

Reason I chose this business:

Suggested by school

Thumbnail of user ryang1274
New York
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

The website was easy to use and was self explanatory. Checkout was easy to use as well.

Reason I chose this business:

I feel it is one of the best indicators of how you will do on the real exam

Thumbnail of user rubend162
New York
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Easy to place order. Friendly easy instructions to follow and understand

Reason I chose this business:

They are the ones providing the Industrial
Journey men test

Thumbnail of user maritzah56
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The information is overwhelming to access the information needed to make the correct decision.

Reason I chose this business:

It was the information on all the aspects for the purpose of getting a license

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your message and we did attempt to contact you in response to your issue on Oct. 3,2024.

For further assistance and to get the help you need, please contact PSI customer support at 866-589-3088 or via email at ptsupport@psionline.com. They will be able to guide you through the process and answer any specific questions you may have.

Please don't hesitate to reach out if there's anything else we can do to assist you.

Thumbnail of user cynthiao971
New Mexico
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Difficult, not smooth, choppy and not streamlined, Amazon is easy, this is clunky

Reason I chose this business:

No choice, need to do it soon

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out and we did attempt to contact you in response to your issue on Sept. 9,2024.

For further assistance, please contact our support team at 866-589-3088 or email ptsupport@psionline.com.

We're here to help ensure a smoother experience.

Thumbnail of user kieuthud
Minnesota
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Variety of items that I needed. I needed a Vietnamese nail technician book

Reason I chose this business:

Heard good things about

Thumbnail of user paulr3314
Illinois
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Very courteous and knowledgeable representative. Very professional.

Thumbnail of user irenem779
Mississippi
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Easy to purchase and this was recommened to assist with passing the real estate exam

Reason I chose this business:

PSI is the test company

Thumbnail of user rohans145
North Carolina
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Good. Psi has a wide variety of exam materials that helps me to find the books I need.

Reason I chose this business:

To prepare for an exam

Thumbnail of user guss117
Arizona
1 review
0 helpful votes
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November 10th, 2024
Verified purchase

Sells rep on the phone could not answer my question. She also gave me false information

Thumbnail of user peterl3158
Mississippi
1 review
0 helpful votes
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November 10th, 2024
Verified purchase
• Updated review
Reason I chose this business:

I did poorly on the free quizzes

Practice tests are the road to success
November 8th, 2024
Verified purchase
• Previous review

Thank you, the practice tests were essential in my mastering the material. I like the way they are formatted so I could choose what topics to work on. I also gained a lot of knowledge from the feedback after each question and answer. I would highly recommend investing in this service.

Reason I chose this business:

PSI was my second round of pre-test studying. The questions were phrased differently, so I grew to anticipate what the questions were asking and how to respond.

Thumbnail of user lisah6541
Illinois
1 review
0 helpful votes
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November 7th, 2024
Verified purchase

Easy to navigate. User friendly.
I didn't have any problems with purchase

Thumbnail of user suzannec1430
Michigan
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Good experience so far! I haven't done anything to comment on yet!

Reason I chose this business:

To prep for my test!

Thumbnail of user elorma
Maryland
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Straight forward purchase process and easy to navigate the page.

Thumbnail of user laronj7
California
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Fast and great service! It was easy to find the exact course I needed.

Thumbnail of user conroyj5
Georgia
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

My experience has been amazing, I truly enjoy all the materials

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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