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PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,903 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,408
Neutral
310
Negative
492
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,903)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user santresah1
Georgia
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Awesome! Easy to understand and navigate through. Thanks!

Thumbnail of user ciarraj2
Alaska
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Easily accessible, clear description of item, hassle free checkout

Reason I chose this business:

I plan to take the vtne in December and wanted a practice test approved / supported by the aavsb

Thumbnail of user ngozio18
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase
Reason I chose this business:

On recommendation

Thumbnail of user jeffl1900
California
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

No I don't want to why are you making do this is ridiculous …..

Reason I chose this business:

First one I seen

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We understand your frustration, and we apologize for any inconvenience. We did attempt to contact you in response to your issue on Sept. 26,2024.

To ensure that your issue is handled by the appropriate team, we kindly ask you to contact 866-589-3088 or email ptsupport@psionline.com.

We appreciate your understanding and patience. Please don't hesitate to reach out if you have any other questions.

Thumbnail of user aaronh1206
Oklahoma
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Got book, good condition hope it helps me pass the test...

Reason I chose this business:

Used before

Thumbnail of user georgeannm12
New York
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

So far my experience has been good with all the exams that I have taken

Reason I chose this business:

Very good prep with other exams that i have taken

Thumbnail of user jessicae1367
Mississippi
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

This is my first time. I hope the practice test helps. Im sure it will. Thanks

Reason I chose this business:

Bc im enrolled at community college. Adult education

Thumbnail of user nb363
North Carolina
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I don't have experience, book just received in the mail. *******891

Reason I chose this business:

I am hoping it is a good learning tool

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out and we did attempt to contact you in response to your issue on Oct. 10,2024.

If you're encountering any issues or need assistance with your recent exam materials, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will be able to assist you further.

If you need any additional support from our side, feel free to let us know.

Thumbnail of user rebeccam3099
Virginia
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

The ordering process was easy. Hopefully it will help prepare me.

Reason I chose this business:

Convenience

Thumbnail of user donnells51
New York
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

I'm preparing for an upcoming exam, and this is the best platform.

Thumbnail of user michaelf5631
North Carolina
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

Hopefully these help me pass the North Carolina state exam.

Reason I chose this business:

The state website had a direct link to yours

Thumbnail of user brendav1516
Rhode Island
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

Wonderful and good. Thank you very much for creating this website.

Reason I chose this business:

Final Exam study and for my license

Thumbnail of user eugenec376
South Carolina
1 review
0 helpful votes
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November 1st, 2024
Verified purchase
• Updated review

All good, easy to understand and use order forms-thank you!

Reason I chose this business:

Great Testing Company

Easy to use website
November 13th, 2023
Verified purchase
• Previous review
Thumbnail of user alexisn662
Nebraska
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Doesn't tell specifics on accessible length of time for packet materials or official end date.

Reason I chose this business:

Word of mouth

Thumbnail of user daltond83
Arkansas
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Great! Very comprehensive and thorough course outline. I found it to be a big help.

Thumbnail of user aubreyl97
Maryland
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

I enjoyed the practice test and found it very helpful with reviewing my material

Reason I chose this business:

It was what was given for me to use

Thumbnail of user melissad2433
California
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

I fill like there should be a more reasonable study guide and practice test option.

Reason I chose this business:

To insure I can pass this go around.

Thumbnail of user sunnyl106
Georgia
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

It's great experience and easy to use. Never really had problems with any of the courses.

Reason I chose this business:

My test is from PSI

Thumbnail of user thomasc3938
Michigan
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Mr. Martin was very knowledgeable and extremely patient with my many questions.

Reason I chose this business:

I selected PSI because their training system assisted me in passing my Personal Lines examination.

Thumbnail of user cassandraj292
Louisiana
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Very quick and easy to access. User friendly. Recommend highly

Thumbnail of user laurap2248
Indiana
1 review
0 helpful votes
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August 18th, 2024
Verified purchase
• Updated review

Customer service is not good! They say you can enter coupon code, but when you do all are invalid!

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for bringing this to our attention.

We apologize for the frustration you've experienced with the coupon codes. It's important to us that your issues are resolved, and PSI's support team should be able to help you with this matter and we did attempt to contact you in response to your issue on Aug. 8,2024.

Please let us know if you need any further assistance. For assistance with your concerns, please contact PSI directly at 866-589-3088 or via email at ptsupport@psionline.com.

My experience was good
April 13th, 2024
Verified purchase
• Previous review
Thumbnail of user jordanm930
Texas
1 review
0 helpful votes
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September 21st, 2024
Verified purchase

It was very hard to understand what test i needed. Otherwise

Reason I chose this business:

Employment.

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for sharing your feedback. We're sorry to hear that you had difficulty understanding which test you needed.

For further assistance, please contact our support team at 866-589-3088 or via email at ptsupport@psionline.com. They will be able to provide you with the specific information you need.

If there's anything else we can do to support you, please don't hesitate to reach out.

Thumbnail of user fawziaa6
Virginia
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

The experience was great. It was a breeze using the website.

Reason I chose this business:

It was the option provided

Thumbnail of user josephd2917
New York
1 review
0 helpful votes
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September 21st, 2024
Verified purchase

Exceptional Service! Informative, Helpful for Test preparation!

Service
Thumbnail of user maryg5071
Florida
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

Updated my password without any problem. No hitches or snags with the payment process.

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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