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PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,905 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,408
Neutral
310
Negative
491
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,905)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user manuelo124
California
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Your website is very confusing. It took me forever to get to the purchase page

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for sharing your experience. We're sorry to hear that you found the website confusing and that it took a long time to reach the purchase page. We did attempt to contact you in response to your issue on Aug. 8,2024.

Your feedback is valuable, and we want to ensure that you have a smoother experience moving forward.

Please let us know if there's anything else we can assist with. For further assistance, please contact PSI directly at 866-589-3088 or via email at ptsupport@psionline.com.

Thumbnail of user mannym151
Washington
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Great job really easy to assess and navigate. I would recommend to everyone that needs to go through psi testing center

Reason I chose this business:

Heard great things

Thumbnail of user ericb3112
Virginia
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Easy to navigate site and find the information I was looking for. The practice test was a pleasant surprise

Thumbnail of user terram57
Ohio
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Great thus far, looking forward to taking the practice tests

Thumbnail of user barbarae1407
Missouri
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

User friendly, no other comments needed at this time. Thank you

Reason I chose this business:

Easy access

Thumbnail of user cindyo330
Nebraska
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Its a been a great learning app from my experience. I do recommend it.

Reason I chose this business:

More practice to pass the exam.

Thumbnail of user ethanf262
Indiana
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Its been an easy and quick experience i appreciate the convenience.

Thumbnail of user janh755
New York
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Smooth
Easy to navigate site convenient practice exams that are affordable

Reason I chose this business:

Convenienty

Thumbnail of user michellem5432
California
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Signing up was easy. We will see how the practice test goes!

Reason I chose this business:

I am taking the CA State P&C test and wanted to know what the test was like and have a chance to practice.

Thumbnail of user heatherb2434
North Carolina
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Great, easy to use and very helpful. Its been a wonderful experience.

Reason I chose this business:

Its required

Thumbnail of user autumns178
Michigan
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

I was charged and billed for a practice exam I never received. I was hoping to utilize this practice exam to help assist me before taking the exam. My access code did not work and customer support was not available during the days and times I tried to contact them. I hope that I will be given a FULL refund since I wasn't able to use the item I purchased.

They were not available to resolve my issue. I was unable to speak with someone. I would still like a refund for the practice exam I purchased but was not able to use.

Reason I chose this business:

In hopes of helping it to assist me in passing my exam, but due to the product being paid for and not delivered, I do not think I will use it again.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We apologize for the inconvenience you've experienced and we did attempt to contact you in response to your issue on June 10,2024. For assistance, please contact support@gmetrix.net. They will be able to help you.

Thumbnail of user tinav256
Michigan
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

The amount owed was not clear until the very end of the order process.

Reason I chose this business:

It is where the licensure test is taken

Thumbnail of user carolinel383
Florida
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

The UI is pretty easy to use. I used to train QA engineers and software developers in UX, and I think that the flow to check out with ebooks is well-designed.

Reason I chose this business:

I navigated here to check out the ebooks.

Thumbnail of user cassandrah324
Maryland
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

The info was easy to find and process. My husband is interested in obtaining his contractor license. I'm purchasing this book as a gift.

Reason I chose this business:

I purchased this book as a gift for my husband. He is interested in obtaining a contractor license in Maryland.

Thumbnail of user arturob78
Michigan
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Information is well explained and makes testing a breeze. Would recommend their services to anyone.

Thumbnail of user lilad39
Virginia
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

I has been a good experience so far. I hope it helps me pass the VTNE.

Reason I chose this business:

To help prepare me for the VTNE.

Thumbnail of user jaredd206
Vermont
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Nice and easy. I enjoyed how well and organized the experience was!

Reason I chose this business:

Get more ready for the exam

Thumbnail of user michaelm14697
Texas
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Very easy to use and effective many tests are not like this and ye

Thumbnail of user jonr721
South Carolina
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

Bought a practice test when I signed up for my exam. After trying 5 times to re set my password still have not gotten an email I had to create a new account. Due to their lack of customer service or options they were rewarded with another 25 dollars from me. The web site doesn't work either.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We apologize for the inconvenience you've experienced and we did attempt to contact you in response to your issue on May 27,2024.

Please contact ptsupport@psionline.com for assistance.

We hope to resolve your issue promptly.

Thumbnail of user mariog597
Georgia
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

Segunda ves que lo compro, creo que deberia ser un poco mas intuitivo. Por ejemplo notificar antes de salirce del examen que al salir se pierde todo derecho de volver a entrar. Me sali solo a la pregunta 15 y tengo que pagar nuevamente.

Reason I chose this business:

Las preguntas son similares al del examen y estan separadas o agrupadas como el examen real

Thumbnail of user erica1454
North Carolina
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Great services.
Communication
Fast they help you with all your questions

Reason I chose this business:

They able to help you

Thumbnail of user charlesh2822
Maryland
2 reviews
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

Easy to use online system. Trying to find out if I can use a PSI Testing center in the state of Maryland or do I have to be in SC to do testing.

Reason I chose this business:

Because South Carolina uses PSI Testing.

Thumbnail of user charlesk1861
Florida
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

It was unclear I needed to set up account separately from ordering. Would not let me check out initially without a coupon code which I did not have

Reason I chose this business:

Recommended by SC Real Estate Commission

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out. We apologize for any confusion regarding the account setup and checkout process. We did attempt to contact you in response to your issue on July 5,2024.

For assistance with your concerns, please contact 866-589-3088 or email ptsupport@psionline.com. They will be able to help resolve any issues related to your account and order.

Thank you for your understanding.

Thumbnail of user kimberlyw2573
Georgia
1 review
0 helpful votes
  • Send Message
August 17th, 2024
Verified purchase

This process was seamless. I only wish that PayPal was an option for payment.

Reason I chose this business:

I chose PSI because this was the recommended vendor.

Thumbnail of user sherrih370
New York
1 review
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase
Reason I chose this business:

It is a requirement

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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