• PSI Exams

PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,904 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,408
Neutral
310
Negative
491
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,904)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user annaw1461
Colorado
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

No active coupon codes for online use. It would be helpful to have discounts when using a $50 test.

Reason I chose this business:

This site came recommended for VTNE preparedness.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out and we did attempt to contact you in response to your issue on Oct. 13,2024.

Please contact our support team at 866-589-3088 or via email at ptsupport@psionline.com for assistance with your inquiry.

If you have any further questions or need additional assistance, please don't hesitate to reach out.

Thumbnail of user dominickc106
Colorado
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Amazing opportunity to take a practice test before the big exam

Thumbnail of user abdallahk9
Texas
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

Ordered books and received next day. Thank you. Great quality

Thumbnail of user anastasias154
Massachusetts
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

It would be great if there were discount options for military

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your message and we did attempt to contact you in response to your issue on Oct. 12,2024.

Regarding your suggestion about military discounts, we will certainly pass it along to the appropriate team for consideration. We appreciate your feedback and thank you for your service.

For any assistance or inquiries, please reach out to our support team at support@psi.memorang.com.

If you have any other questions or need further assistance, don’t hesitate to contact us.

Thumbnail of user surafelg1
Maryland
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Excellent and fast reliable that why I choose buy the study guide book

Reason I chose this business:

Because I text master PSI

Thumbnail of user emilyk819
Michigan
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Psi makes it easy to find things that you need for your specific certification courses

Reason I chose this business:

It was recommended by a fellow student

Thumbnail of user cindyf956
North Carolina
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Fast, easy - except having to enter 50 characters for the exit survey.

Reason I chose this business:

Practice test from the test maker is more valuable than knock offs.:-)

Thumbnail of user orlandom223
Virginia
1 review
0 helpful votes
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October 26th, 2024
Verified purchase

Customer service was helpful and knowledgeable. Easy to navigate online

Reason I chose this business:

Only choice

Thumbnail of user alext1388
California
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

Quick process. Excellent services. Good material to study and pass the RFT credential

Thumbnail of user josephv1228
Virginia
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

The selection process was easy. Highly recommend for sample testing.

Reason I chose this business:

Highly rated

Thumbnail of user charlottes1335
Michigan
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase
• Updated review

My experience has been good as of now. Second time a test on the PSI website.

Reason I chose this business:

Would like to be prepared for the Real Estate Salesperson est

Everything was good
November 7th, 2024
Verified purchase
• Previous review

Everything was good. The representative was very helpful.

Reason I chose this business:

To pass the Real Estate Sales Person's Test for Michigan

Thumbnail of user zacharya360
Hawaii
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

Great customer service and fast response emails with little to no wait when calling.

Thumbnail of user garyb4461
Missouri
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

It was a good productive experience I appreciate your help in this endeavor

Thumbnail of user megane478
Tennessee
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Awesome! Great company and excellent prep materials. Highly recommend.

Thumbnail of user jasonb3321
South Carolina
1 review
0 helpful votes
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September 30th, 2024
Verified purchase
• Updated review

This experience has been great for my development and training

Reason I chose this business:

Best choices

So easy and user friendly
October 16th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Real estate

Thumbnail of user karahj3
Michigan
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Challenging to check out. The color of "check out" button made it seem like I was missing a step.

Reason I chose this business:

Taking the test and looking for other resources to study.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for sharing your experience with us. We're sorry to hear that the checkout process was challenging and that the "check out" button caused some confusion. We did attempt to contact you in response to your issue on Sept. 19,2024.

For assistance with this issue, please contact our support team at support@psi.memorang.com. They will be able to look into it and ensure everything works smoothly for you.

We appreciate your feedback and are here to help!

Thumbnail of user olegariod
Virginia
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

Great service and better information I'm very satisfied thanks

Reason I chose this business:

Better option

Thumbnail of user kevinm5101
California
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

Excellent ease of navigation through site, thanks so much!

Reason I chose this business:

Fair price and easy to locate necessary materials

Thumbnail of user chongy10
Washington
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Took several days to create an account. I could not sign up for a test on time.

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out. We're sorry to hear about the difficulties you faced in creating your account and signing up for your exam. We did attempt to contact you in response to your issue on Sept. 19,2024.

In order to assist you further, could you please provide your full name, exam confirmation number, and the details of your concern? Kindly send this information via email to CDcareweb@psionline.com, and our team will work to resolve the issue as quickly as possible.

We apologize for the inconvenience and appreciate your patience.

Thumbnail of user ishaa18
Louisiana
1 review
0 helpful votes
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September 25th, 2024
Verified purchase
• Updated review

Great easy to navigate through. I changed my password without any problems.

Great!
July 3rd, 2024
Verified purchase
• Previous review

Great! Process was very easy to complete. I will recommend using this site to my co workers. I was able to change my password and log in without any difficulties. This was all that I did so far.

Thumbnail of user aulonkad
Louisiana
1 review
0 helpful votes
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September 22nd, 2024
Verified purchase

Easy to navigate thru the system, affordability and convenience.

Reason I chose this business:

Easy accessibility

Thumbnail of user dorothyk950
Kansas
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

This has been a challenging experience. Changing my email account should be much easier.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for sharing your concerns, and we're sorry to hear about the difficulties you've experienced. We did attempt to contact you in response to your issue on Sept. 28,2024.

In order to assist you further, could you please provide your full name, exam confirmation number, and a detailed description of your concern via email at CDcareweb@psionline.com.

We understand that changing your email account should be simpler, and we appreciate your feedback. We are committed to improving the process and your experience.

Thank you for your patience.

Thumbnail of user lisaf2856
New Jersey
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Very easy to use and I have had zero issues with the website so far.

Reason I chose this business:

Because whoever is creating the test is the test prep that I want to use. I wish I had known about this when I was studying for my PA Real Estate exam!

Thumbnail of user katieb1002
Indiana
1 review
0 helpful votes
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October 4th, 2024
Verified purchase
• Updated review

Everything on here has been easy to navigate and user friendly

Reason I chose this business:

It is the prep we always used in school

Everything has been east to navigate
May 9th, 2024
Verified purchase
• Previous review
Reason I chose this business:

Highly recommended by peers

Thumbnail of user kennyn88
Oregon
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Okay, haven't used it yet, but making me fill out a survey. :(

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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