• PSI Exams

PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,904 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,408
Neutral
310
Negative
491
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,904)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user ishaa18
Louisiana
1 review
0 helpful votes
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September 25th, 2024
Verified purchase
• Updated review

Great easy to navigate through. I changed my password without any problems.

Great!
July 3rd, 2024
Verified purchase
• Previous review

Great! Process was very easy to complete. I will recommend using this site to my co workers. I was able to change my password and log in without any difficulties. This was all that I did so far.

Thumbnail of user aulonkad
Louisiana
1 review
0 helpful votes
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September 22nd, 2024
Verified purchase

Easy to navigate thru the system, affordability and convenience.

Reason I chose this business:

Easy accessibility

Thumbnail of user michaelc10603
New Jersey
1 review
0 helpful votes
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October 5th, 2024
Verified purchase
• Updated review

Easy to purchase need an additional study resource hope this helps

Reason I chose this business:

Advised it was a good resource

Quick way and easy to purchase a very useful test for...
November 7th, 2024
Verified purchase
• Previous review

Quick way and easy to purchase a very useful test for my studies

Quick transaction thats why i always choose this group...
November 6th, 2024
Verified purchase
• Previous review

Quick transaction thats why i always choose this group to by my study materials from

Reason I chose this business:

Good rating thats why i always choose this group to by my study materials from

Easy to purchase, received order quickly, recommend...
October 3rd, 2024
Verified purchase
• Previous review

Easy to purchase, received order quickly, recommend to anyone studying for the exam!

Reason I chose this business:

Recommended by colleague

Thumbnail of user megane478
Tennessee
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Awesome! Great company and excellent prep materials. Highly recommend.

Thumbnail of user santresah1
Georgia
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Awesome! Easy to understand and navigate through. Thanks!

Thumbnail of user kevinm5101
California
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

Excellent ease of navigation through site, thanks so much!

Reason I chose this business:

Fair price and easy to locate necessary materials

Thumbnail of user kennyn88
Oregon
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Okay, haven't used it yet, but making me fill out a survey. :(

Thumbnail of user katieb1002
Indiana
1 review
0 helpful votes
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October 4th, 2024
Verified purchase
• Updated review

Everything on here has been easy to navigate and user friendly

Reason I chose this business:

It is the prep we always used in school

Everything has been east to navigate
May 9th, 2024
Verified purchase
• Previous review
Reason I chose this business:

Highly recommended by peers

Thumbnail of user jasonb3321
South Carolina
1 review
0 helpful votes
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September 30th, 2024
Verified purchase
• Updated review

This experience has been great for my development and training

Reason I chose this business:

Best choices

So easy and user friendly
October 16th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Real estate

Thumbnail of user karahj3
Michigan
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Challenging to check out. The color of "check out" button made it seem like I was missing a step.

Reason I chose this business:

Taking the test and looking for other resources to study.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for sharing your experience with us. We're sorry to hear that the checkout process was challenging and that the "check out" button caused some confusion. We did attempt to contact you in response to your issue on Sept. 19,2024.

For assistance with this issue, please contact our support team at support@psi.memorang.com. They will be able to look into it and ensure everything works smoothly for you.

We appreciate your feedback and are here to help!

Thumbnail of user lisaf2856
New Jersey
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Very easy to use and I have had zero issues with the website so far.

Reason I chose this business:

Because whoever is creating the test is the test prep that I want to use. I wish I had known about this when I was studying for my PA Real Estate exam!

Thumbnail of user jimmiec112
Colorado
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

I am a little unsure, but everything seems to be going good so far.

Reason I chose this business:

To be better prepared for upcoming test.

Thumbnail of user dorothyk950
Kansas
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

This has been a challenging experience. Changing my email account should be much easier.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for sharing your concerns, and we're sorry to hear about the difficulties you've experienced. We did attempt to contact you in response to your issue on Sept. 28,2024.

In order to assist you further, could you please provide your full name, exam confirmation number, and a detailed description of your concern via email at CDcareweb@psionline.com.

We understand that changing your email account should be simpler, and we appreciate your feedback. We are committed to improving the process and your experience.

Thank you for your patience.

Thumbnail of user jeffl1900
California
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

No I don't want to why are you making do this is ridiculous …..

Reason I chose this business:

First one I seen

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We understand your frustration, and we apologize for any inconvenience. We did attempt to contact you in response to your issue on Sept. 26,2024.

To ensure that your issue is handled by the appropriate team, we kindly ask you to contact 866-589-3088 or email ptsupport@psionline.com.

We appreciate your understanding and patience. Please don't hesitate to reach out if you have any other questions.

Thumbnail of user aaronh1206
Oklahoma
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Got book, good condition hope it helps me pass the test...

Reason I chose this business:

Used before

Thumbnail of user melissad2433
California
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

I fill like there should be a more reasonable study guide and practice test option.

Reason I chose this business:

To insure I can pass this go around.

Thumbnail of user brendav1516
Rhode Island
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

Wonderful and good. Thank you very much for creating this website.

Reason I chose this business:

Final Exam study and for my license

Thumbnail of user daltond83
Arkansas
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Great! Very comprehensive and thorough course outline. I found it to be a big help.

Thumbnail of user rebeccam3099
Virginia
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

The ordering process was easy. Hopefully it will help prepare me.

Reason I chose this business:

Convenience

Thumbnail of user ciarraj2
Alaska
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Easily accessible, clear description of item, hassle free checkout

Reason I chose this business:

I plan to take the vtne in December and wanted a practice test approved / supported by the aavsb

Thumbnail of user thomasc3938
Michigan
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Mr. Martin was very knowledgeable and extremely patient with my many questions.

Reason I chose this business:

I selected PSI because their training system assisted me in passing my Personal Lines examination.

Thumbnail of user laurap2248
Indiana
1 review
0 helpful votes
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August 18th, 2024
Verified purchase
• Updated review

Customer service is not good! They say you can enter coupon code, but when you do all are invalid!

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for bringing this to our attention.

We apologize for the frustration you've experienced with the coupon codes. It's important to us that your issues are resolved, and PSI's support team should be able to help you with this matter and we did attempt to contact you in response to your issue on Aug. 8,2024.

Please let us know if you need any further assistance. For assistance with your concerns, please contact PSI directly at 866-589-3088 or via email at ptsupport@psionline.com.

My experience was good
April 13th, 2024
Verified purchase
• Previous review
Thumbnail of user jordanm930
Texas
1 review
0 helpful votes
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September 21st, 2024
Verified purchase

It was very hard to understand what test i needed. Otherwise

Reason I chose this business:

Employment.

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for sharing your feedback. We're sorry to hear that you had difficulty understanding which test you needed.

For further assistance, please contact our support team at 866-589-3088 or via email at ptsupport@psionline.com. They will be able to provide you with the specific information you need.

If there's anything else we can do to support you, please don't hesitate to reach out.

Thumbnail of user fawziaa6
Virginia
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

The experience was great. It was a breeze using the website.

Reason I chose this business:

It was the option provided

Thumbnail of user josephd2917
New York
1 review
0 helpful votes
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September 21st, 2024
Verified purchase

Exceptional Service! Informative, Helpful for Test preparation!

Service

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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