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PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,898 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,410
Neutral
310
Negative
492
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,898)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user aleshiam15
Virginia
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

It seems way to understand so far! I like a website that way to navigate through!

Reason I chose this business:

Because i really want this instructors license!

Thumbnail of user sandys148
Georgia
2 reviews
21 helpful votes
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October 15th, 2024
Verified purchase

I have yet to complete my purchase. I can only know my experience after that.

Reason I chose this business:

Because I wanted to get a PDF version of the book

Thumbnail of user verat84
New York
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

It was great! Easy to access. I am happy that it was so easily available.

Reason I chose this business:

I am studying for my license

Thumbnail of user astride6
Pennsylvania
2 reviews
0 helpful votes
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September 27th, 2024
Verified purchase

Great prep tool. Easy to use and gives a simple way to understand how to.

Thumbnail of user susanp3507
Pennsylvania
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Why not offer everyone a coupon not just those who deal with a sales rep

Reason I chose this business:

Only choice offered by IHI

Thumbnail of user konjitt1
California
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

It is easy to access and the website will help me to practice the test.

Thumbnail of user ladyd84
California
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

Good experience! Continuing education, preparation and upgrading your level of education.

Reason I chose this business:

I have passed one of PSI exam and I have record before taking this test prep today.

Thumbnail of user paulm5762
Oklahoma
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I need answers on books materials & need a account # before anyone would talk to me & to get them.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out and we did attempt to contact you in response to your issue on Sept. 6,2024.

If you have any further questions, don't hesitate to ask. For assistance with book materials, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will be able to provide the necessary information and help you with your request.

Thumbnail of user brittanys1448
Ohio
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

Hard time passing this exam
So I hope this helps because this test is hard for me :(

Reason I chose this business:

They will be my proctor

Thumbnail of user shantem25
Texas
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Very helpful and useful with studying and preparing for exam

Reason I chose this business:

Helpful with studying and preparing for exam

Thumbnail of user andrewr2211
Tennessee
2 reviews
0 helpful votes
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November 9th, 2024
Verified purchase
• Updated review

Quick and efficient, sales are no hassle and not complicated

Reason I chose this business:

Ease of use

Service
I have had Excellent service overall with PSI throughout...
July 26th, 2024
Verified purchase
• Previous review

I have had Excellent service overall with PSI throughout my studies for Oregon, South Carolina and Tennessee

Efficient service, informative site easy to understand...
July 12th, 2024
Verified purchase
• Previous review

Efficient service, informative site easy to understand content

Reason I chose this business:

It was recommended

Thumbnail of user amyr3320
South Carolina
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

I am using your study packet and study tests and have learned a lot

Reason I chose this business:

I feel they have closest info to the actual test

Thumbnail of user tommies64
Texas
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Very good experience and very efficient ………no problems, thank you

Thumbnail of user sladem17
South Carolina
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

It's been 7 days and my order trader says my order hasn't even shipped.

They didn’t really anwser half my question

Service
Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out to us. We apologize for the delay in your order and for any incomplete responses you’ve received. We did attempt to contact you in response to your issue on Oct. 17,2024.

To assist you further and resolve this matter, please contact our support team directly at 866-589-3088 or email ptsupport@psionline.com. They will be able to provide you with the most up-to-date information about your order and help address any other questions or concerns you may have.

We appreciate your patience, and we’re here to assist you every step of the way.

Thumbnail of user jefferyr211
Florida
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

So far everything and everyone. Has bee friendly and efficient with questions and answers.

Reason I chose this business:

Georgia Reciprocity Exam

Thumbnail of user graemet29
Washington
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Excellent options for studying and preparing for tests, great benefit

Thumbnail of user tammya664
South Carolina
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Quick and convenient way to register and pay. Great experience.

Reason I chose this business:

That is what was available and I have used them before.

Thumbnail of user carlosl672
Pennsylvania
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Clear and helpful easy to understand chapter and test helped understand better thank you

Thumbnail of user taylorl520
Montana
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

The site was easy to navigate and I was able to buy the practice test quickly.

Reason I chose this business:

I am the director of a HiSET prep program

Thumbnail of user mauricez18
Canada
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Thanks for making it easy for me moving from Canada to Michigan it was easy processing

Thumbnail of user jayr1114
Wisconsin
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

Easy to use, easy to sign up. Was affordable and flexible to schedule my online exam

Reason I chose this business:

Good price

Thumbnail of user taykizzalynnj
Georgia
2 reviews
0 helpful votes
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October 7th, 2024
Verified purchase

I hope this is what I need to excel! I am so ready to get started. It's great!

Reason I chose this business:

I like what it has to offer.

Thumbnail of user adamc1663
Maryland
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Great. I think this is so great. I love having to do something and not having options how to do it.

Reason I chose this business:

Only option

Thumbnail of user kendriac
Kentucky
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

Good! Well explained, great practice for preparing for real exam.

Reason I chose this business:

Preparing for test

Thumbnail of user amandar3329
New York
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

None of the questions from the study pack showed up on the exam

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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