• PSI Exams

PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,898 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,410
Neutral
310
Negative
492
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,898)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user kimberlyw2594
Nebraska
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Easy site and answers most questions I might have. Recommend.

Reason I chose this business:

Dept. of insurance website

Thumbnail of user crystalm1141
Canada
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Good. Can't compare to anything else but overall was an easy purchase. Maybe once I do the test I can elaborate more.

Reason I chose this business:

What was available

Thumbnail of user mercyf18
Maryland
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

It was very helpful and great. Helped me give me confidence.

Reason I chose this business:

It was helpful

Thumbnail of user lourdest48
California
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Very complicated process. The instructions difficult to follow.

Reason I chose this business:

Required to renew CHPN

Thumbnail of user heathera1031
Washington
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

It was confusing, but it was probably user error for sure. Thanks

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out. We understand that the situation may have been confusing and we did attempt to contact you in response to your issue on Aug. 30,2024.

If you need further clarification or help, please don't hesitate to reach out.

For assistance, please contact 866-589-3088 or email ptsupport@psionline.com.

Thank you for your understanding.

Thumbnail of user nilsonf3
Michigan
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

I really appreciate the great customer service... The material was very helpful.

Reason I chose this business:

Because the test preparation guide us to be successful in being prepared to the
exam.

Service
Thumbnail of user morganr301
New York
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Great platform and informative. Exams are decently priced

Reason I chose this business:

Past useage

Thumbnail of user reneef351
Kansas
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Vouchers not working so had to purchase tests. Won't do this again

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for bringing this to our attention and we did attempt to contact you in response to your issue on Aug. 30,2024.

We apologize for any inconvenience this has caused and appreciate your understanding.

For assistance with your voucher issue, please contact 866-589-3088 or email ptsupport@psionline.com. If there's anything else we can help with, please let us know.

Thumbnail of user mariah2165
Louisiana
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

It could be a bit cheaper, like 50 dollars, and show answers, and able to retake over and over. It should also be a practice exam like the ones we have to take, no part A or part B. But overall it is good to get an idea and become more confident.

Reason I chose this business:

Because i have to choose PSI to be licensed

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback on the practice exam and we did attempt to contact you in response to your issue on June 10,2024. For support with the NBRC self-assessment exam (SAE), please call (913) 895-4828.

Thumbnail of user renees1078
Kentucky
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Easy to navigate - clear instructions how to use. Trusted source

Reason I chose this business:

The experts in the field

Thumbnail of user leticiam199
Michigan
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Is being a good experience sad bc I didn't pass the test today

Reason I chose this business:

Because I fail my real stated test today and I need to get familiar with psi question

Thumbnail of user olaotio
Maryland
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Purchasing the exam on the website was straightforward and fast.

Reason I chose this business:

This is AONL's method of purchasing the exams

Thumbnail of user paigew220
Texas
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

This process has been absolutely awful. Just because I don't own a laptop, I have had to go through absolute hell every time I try to take the test and your system has caused me more anxiety than I have had in years. Fix it.

Reason I chose this business:

Colorado State Exam

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We're very sorry to hear about your frustrating experience and we did attempt to contact you in response to your issue on June 5,2024.

Please contact us via email at CDcareweb@psionline.com and provide your full name, exam confirmation number, and details of your concern.

We will work to address your issue.

Thumbnail of user carolm3711
California
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Easy to use; great product and I like the convenience of taking a test remotely.

Thumbnail of user chrisb4502
Arizona
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Great user experience, everything was very informative and helpful

Reason I chose this business:

Great recommendation

Thumbnail of user michaelk6020
Massachusetts
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

Easy web site to navigate. Had exactly what i needed for test prep.

Reason I chose this business:

Online search for Tennessee builders license

Thumbnail of user ruthj990
New York
1 review
0 helpful votes
  • Send Message
September 6th, 2024
Verified purchase

It was very easy to register for the exam. Great Instructions

Reason I chose this business:

It was included with the exam

Thumbnail of user stephaniet1765
New York
1 review
0 helpful votes
  • Send Message
July 27th, 2024
Verified purchase

I paid for a practice test already and cant access it i would like a refund on one of these if not both for the struggle

Reason I chose this business:

Thats who my exam is through

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for bringing this to our attention. We did attempt to contact you in response to your issue on July 19,2024.

We apologize for the inconvenience and frustration this has caused. Please let us know if there is anything else we can do to help. For assistance with accessing your practice test and other concerns, please contact support@psi.memorang.com.

Thumbnail of user gracep592
New York
1 review
0 helpful votes
  • Send Message
September 5th, 2024
Verified purchase

Good comprehensive and easy to understand and complete. Users friendly

Thumbnail of user jessicar1075
Connecticut
2 reviews
0 helpful votes
  • Send Message
September 3rd, 2024
Verified purchase
• Updated review

The information is very helpful with the exam and its the best study pack out there

Reason I chose this business:

It’s the most informative

Excellent exams they prep you for the real test!, the...
September 3rd, 2024
Verified purchase
• Previous review

Excellent exams they prep you for the real test!, the test study pack is the best way to go!

Reason I chose this business:

Exam day coming up!

Easy!
July 14th, 2024
Verified purchase
• Previous review

Easy! I'm so happy I found this resource useful! It's easy to learn and follow!

Reason I chose this business:

Questions look like the exam

I have enjoyed the online exams that I have purchased...
June 9th, 2024
Verified purchase
• Previous review

I have enjoyed the online exams that I have purchased this past year, but when I took my exam the questions were very different. So I wanted to purchase more tests to be better prepared.

Reason I chose this business:

Upcoming exam

Thumbnail of user amyc2927
South Carolina
1 review
0 helpful votes
  • Send Message
September 6th, 2024
Verified purchase

Thank you for providing practice tests. It really helps us navigate better through these books.

Reason I chose this business:

My exam is tomorrow so what better way to study!

Thumbnail of user sunrisep
Wisconsin
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

Very Easy to set up! I also like that you have mult. Packages to choose from.

Reason I chose this business:

Because I am taking PSI test.

Thumbnail of user claireg319
Wisconsin
1 review
0 helpful votes
  • Send Message
June 28th, 2024
Verified purchase

Registering with the directions from the HPNA for this website was worse than figuring out financial aid application. Good lord make getting to where you need to be on one webpage and automatically direct you to where you need to go.

Reason I chose this business:

No other option

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We apologize for the challenges you encountered and we did attempt to contact you in response to your issue on June 18,2024. For further assistance, please contact 866-589-3088 or email ptsupport@psionline.com.

Thumbnail of user williams7552
Virginia
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase

Great. PSI has the product and service and convenient testing I need.

Reason I chose this business:

State recommended

Thumbnail of user shebal6
Virginia
1 review
0 helpful votes
  • Send Message
July 18th, 2024
Verified purchase

PSI is a reliable service. I have used it before in several locations for a variety of purposes. They are efficient, accurate, and friendly.

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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