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PSI Exams has a rating of 4.0 stars from 6,898 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.
Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.
It was difficult to find the website I needed for the SJE. Also, I could not submit the review with less than 50 characters.
Used for SJE for my CHPN
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It has taken me 5 days to purchase the SJE for my recertification because your help desk had no idea how to help me, escalated to management twice and left me on hold forever.(twice because I hung up after a while and tried again) The one time I thought I'd gotten to add the SJE to my cart and then purchase it the purchase wasn't able to complete. No idea what that was but it wasn't on my end. The directions on the SJE page are confusing. It's just been a bad experience overall and if the SJE wasn't required I would not be dealing with any of this.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We apologize for the inconvenience you experienced while trying to purchase the SJE for your recertification. Your feedback is important to us, and we aim to improve our services. We did attempt to contact you in response to your issue on June 21,2024. For assistance, please contact us via email at CDcareweb@psionline.com and provide details of your concern.
All i've done so far is pay. Can't really comment much further than that
Good reviews
Great experience so far with everything that I've purchased and the tests I've taken.
Easy to navigate through the page. Keep up the great work...
Studying for TMC
Easy to use website and so far good experience. Makes it a lot easier to find a study guide that is trusted.
Listed on NBSTSA website
Having to change my password when I already have an account with your company take the boards just so I can purchase your product does not make any sense and is extremely frustrating.
Because that is where my boards for Master Esthetician are being taken.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We understand your frustration with having to change your password despite already having an account. We apologize for the inconvenience and appreciate your feedback. We did attempt to contact you in response to your issue on June 19,2024. For assistance, please contact 866-589-3088 or email ptsupport@psionline.com.
It's is great to have another way to past this journeyman plumbing test
I took my test there.
I already have past good experience with PSI.
My younger son too.
Very easy to navigate and find everything i have needed so far
I thought I was purchasing unlimited time to take the tests.
She stated it was my fault.
Provider for Ohio.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out, and we're sorry for the confusion regarding your purchase. We did attempt to contact you in response to your issue on Aug. 24,2024.
For further assistance, please contact our support team at support@psi.memorang.com. They can review your purchase details and provide clarification on the test access.
Thank you for your understanding, and please let us know how we can assist you further.
Last week, I ordered for writing test book by mistake, actually I wanted to order for reading. My request was denied and I made my payment.
Now I ordering for HiSET reading book. I made payment. I am preparing for take reading test. I would like to deliver my order as soon as possible. Thank you.
I am preparing to take HiSET reading test.
We understand the inconvenience you've faced. For assistance with your order and delivery, please contact 866-589-3088 or email ptsupport@psionline.com.
User friendly would appreciate if the dates corrected format
Instructions were easy to follow. The visuals were very helpful.
As a requirement for recertification.
I wanted to know how long I have access to the current program I just signed up for, but there was no mention of how long I have access to this porta.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out. We did attempt to contact you in response to your issue on July 6,2024.
For information regarding the duration of access to the program you signed up for, please contact 866-589-3088 or email ptsupport@psionline.com. They will be able to provide you with the necessary details.
Thank you for your understanding.
This system is easy to use and navigate. I had to reset my passwords and the process was easy.
Requirement of employer.
Nice and wanted to learn and pass the test I need help to pass the test exam
The exam questions do not reflect study material. Questions are very confusing
I failed the State exam by 2 points and the 1 point after passing all of the practice tests
Not much to say unless I don't receive the service I paid for in the next 5-7 days
I want aware I had other choices
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your message. We understand your concern about receiving the service you paid for and we did attempt to contact you in response to your issue on Aug. 20,2024.
To ensure that your issue is addressed promptly, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will be able to assist you and ensure that everything is on track.
We appreciate your patience and hope to resolve this for you as soon as possible.
Speedy delivery. The book was ordered and shipped quickly so there wasn't a lot of down time waiting.
Friend told me about it
I took a test prep and it is very similar to the exam. Hopefully with this i will pass my exam
Sometimes I cannot login from the web. Only my emails that have a link.
Good choice
Thank you for reaching out and informing us about the login difficulties you’re experiencing.
To get this issue resolved, please contact our support team at 866-589-3088 or via email at ptsupport@psionline.com. They will be able to assist you with your login issues and ensure that you can access your account smoothly.
We apologize for any inconvenience this may have caused and appreciate your understanding.
Procedures are quick and easy when I need to make a purchase.
This was the recommended prep material for my upcoming test.
Cost of test is excessive, times are tough enough as is, maybe consider making the format of test/questions more accessible for free/reduced pricing
No other choice?
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We understand your concerns regarding the cost of the test and the current tough times. We did attempt to contact you in response to your issue on July 14,2024. Your feedback is valuable. Please contact ptsupport@psionline.com for assistance.
Gain trust and grow your business with customer reviews.
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
Thank you for sharing your feedback regarding the SJE website and the review submission process. We did attempt to contact you in response to your issue on July 30,2024.
For further assistance, please contact us at 866-589-3088 or email ptsupport@psionline.com. Our support team will be happy to help resolve these issues.
We apologize for any inconvenience and appreciate your patience.