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PSI Exams has a rating of 4.0 stars from 6,903 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.
Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.
Been easy to use and the customer service is supportive. Thank you
Came up as an option during an online search and that’s who I’m taking the exam througj
I'm grateful for this opportunity. I'm looking forward to receiving my Cosmetology License from the State Board of Barbering and Cowmetology. Glory to God! Glory to Jesus Christ! Hallelujah
PSI is safe and reliable.
I am thankful for this practice exam this will be the third time taking my exam and this time I hope to pass
Because I feel I need to prepare before I take my exam
This PSI exam facility was the best I have tested at (3rd experience with PSI). The facility was clean, updated, had adequate space, and the administrator was prepared, on time, and polite.
Not sure there is another option in my area.
I am unable to schedule testing dates online. I'm not sure if the problem is with the software, my account, or communication between psi and the MREC as no one offered a solution other than calling customer service and being placed on hold for exorbitant amounts of time in order to schedule my testing date.
Everything is very well organized. This is for the Michigan Electrical Contractor Exam.
I will be taking the text from the local testing center.
Easy to used and access, but a little confusing because it takes you to PSI's website and makes you think you're not ordering from the NBRC.
Because it's part of NBRC. I figured if NBRC is adminstering the test then the NBRC should be the place to go to if I'm looking for a self assessment test.
Easy access and user friendly! The material was easy to find and not confusing at all!
Because it was offered through NBRC
Recommended by NSLB
Thank you for allowing me to take a pre-test to see how I may perform and what I need to work on
To prepare for my exam
It was super helpful to have a practice test so I'm not walking into the test blind.
A little frustrating but fine overall
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I didn't get the confirmation link. I have paid and got my confirmation number but haven't received the email link.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We understand that you have paid and received your confirmation number but haven't received the email link. We did attempt to contact you in response to your issue on July 12,2024. Please contact our support team directly at support@psi.mail.memorang.com.
What I bought is for 2020, I would just like to see that it will be okay for the 2024 examination or an updated edition. Aside from that wish me luck and send coupons.
I bought KY state test and it was helpful.
Many of the questions on the actual test were not on the study guide. This is in the National Test
Couldn't find a specific KY real estate guide.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Easy to order and fast shipping was available so I chose this option.
Good reviews.
The email received had a link to access the exam --> didn't work, got error 404.
The email address to report issues to also didn't work.
The email stated I needed 2 forms of ID's in order to take exam --> I only had 1 as I was on vacation, apparently you only needed one.
I can appreciate the stringency of the proctor's investigation of surroundings but I felt like I needed to move furniture etc. I went into the bathroom to take exam since it was less crowded then the den but unfortunately I lost the proctor because of signal and had to repeat the process all over again with a new one.
They were ok.
Thank you for your feedback. We apologize for the inconvenience you experienced. For assistance with your concerns, please contact CDcareweb@psionline.com and provide your full name, exam confirmation number, and details of your issue.
So far everything has went well. Fingers crossed for things to keep going well.
I didn't know any other place to go.
Too confusing on instructions from the school/course completion, to the testing website registration, to the State notification and receiving a candidate ID, etc. The whole process needs to be better streamlined and the websites simplified, and cleaned up. A lot of it seems to be obsolete / old links, instructions, etc. I had to call in, and got clearer instructions that way.
I didn't. As far as I can tell it was the only choice available.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We apologize for the confusion and frustration you've experienced with the instructions and process. We did attempt to contact you in response to your issue on May 29,2024.
For further assistance, please contact support@gmetrix.net.
Thank you for bringing this to our attention.
Easy site to use! I really wanted a hard copy to markup and PSI has it!
Preparing for state exam!
Nice, very helpful, and informative, everything needed to help pass the exam seems to be covered.
It was recommended.
It was a good experience keep up the good work. Love the way it was quick to do.
Easy access
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your positive feedback! We're delighted to hear that you had a good experience and appreciated the efficiency of the process. We did attempt to contact you in response to your issue on Aug. 3,2024.
If you need any assistance in the future, please feel free to contact GMetrix support at support@gmetrix.net.
I need to my test prep first I can say something…. Need more easy to use
I want to past my test. This is my third time trying
Quick and easy to order. Ordering it to study for the leasing test.
Preparing for Real estate leasing license.
Great amazing for students I loved I really recommend this course
Awesome service! Hope I pass 🙏. I will river dance if so...lol.
Love it. Helps so much
Great service
Always reliable
I wanted the coupon code. However. The process was simple and easy.
PSI is a known site
Wrong test sent to me when ordered. Slow follow up to address correcting after email to support. Still not corrected.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out. We apologize for the inconvenience you’ve experienced with receiving the incorrect test and the delay in resolving the issue. We did attempt to contact you in response to your issue on July 6,2024.
For assistance with receiving the correct test, please contact support@gmetrix.net. They will be able to address and resolve the issue promptly.
Thank you for your patience.
Glitchy, the test check broke two of my laptops. Have to go to Apple now
Wanted to be ready!
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for bringing this to our attention. We sincerely apologize for the technical issues you experienced, and for any inconvenience caused. We did attempt to contact you in response to your issue on Aug. 2,2024.
For further assistance, please contact PSI support directly with your full name, exam confirmation number and details of your concern at cdcareweb@psionline.com.
We understand your frustration, especially with the impact on your laptops, and appreciate your patience as we work to improve our systems.
Huge waste of time, cost me 35 minutes before I could even get started on the test.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out and sharing your experience. We apologize for the inconvenience and the delay you encountered with the proctors. We did attempt to contact you in response to your issue on Aug. 3,2024.
To address your concerns, please provide your full name, exam confirmation number, and details of your experience via email to CDcareweb@psionline.com. This will help us investigate the issue and take appropriate action.
We appreciate your patience and understanding.
Gain trust and grow your business with customer reviews.
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
Thank you for your positive feedback! We're glad to hear that the practice test was helpful and that you felt prepared going into your exam.
If you need any further assistance or have additional questions, please feel free to contact our support team at 866-589-3088 or email ptsupport@psionline.com. We’re here to help!
Best of luck with your testing, and have a great day!