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PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,905 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,409
Neutral
310
Negative
491
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,905)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user trulad1
Colorado
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

Easy to navigate and informative to my needs. I am slightly stressed to take my test on Monday and it's been helpful to help me prepare for the stressful testing.

Reason I chose this business:

I used PSI today because it is affiliated with NBSTSA.

Thumbnail of user kaitlyng129
Indiana
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

I only wish that the test questions offered a small explanation for why the correct answer was correct.

Reason I chose this business:

Recommended to me by previous users

Thumbnail of user marias3741
California
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

The ladies are very helpful nice helpful and clear in direction.

Reason I chose this business:

To give me an idea of the actual exam

Thumbnail of user trentb127
Ohio
1 review
0 helpful votes
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July 5th, 2024
Verified purchase
• Updated review

So So, the test alone should have info from the licensed course instead of needing to pay you for anything.

Reason I chose this business:

Only Option Available

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Your feedback is important to us, and we understand your point regarding the test content. We did attempt to contact you in response to your issue on June 26,2024. Please contact support@psi.memorang.com for assistance with your concerns.

You guys are miserable
August 17th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Because ExamFX is as well off as PSI.

NOTHING WORKS OR IS ORGANIZED
NOT EVEN BARELY!

Thumbnail of user deborahe1176
Pennsylvania
2 reviews
0 helpful votes
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July 6th, 2024
Verified purchase

I have a very difficult time understanding the the staff on the phone.
I am not sure if I am purchasing the correct study materials.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We apologize for the difficulty you've experienced and want to ensure you purchase the correct study materials. We did attempt to contact you in response to your issue on June 27,2024. For assistance with your concern, please contact support@psi.memorang.com.

Thumbnail of user melindah428
Oklahoma
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

I just ordered a test. So far so good. I failed my test so I need more help

Reason I chose this business:

I need extra study help

Thumbnail of user lonellj
Washington
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

So far so good. This is my first time, so I'll let you know after i pass the test.

Reason I chose this business:

They seem trustworthy

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We're glad to hear everything is going well so far! Best of luck with your test, and we look forward to hearing how it goes!

If you need any assistance along the way, please feel free to contact support@gmetrix.net.

Thumbnail of user paulac1328
Washington
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Thank you it was a great experience with adding to my success of passing the brokers exam

Thumbnail of user cliffordm266
Pennsylvania
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

This is like a waiter asking how the food is before you taste it.

Reason I chose this business:

It tells you to on the etcp email.

Thumbnail of user geraldinem283
Illinois
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Great experience this is helping me to know what actual exam is designed

Reason I chose this business:

This is where I will be taking my licensing exam

Thumbnail of user tonyb1653
New York
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

Simple and Easy. Very easy to understand. Gave the correct information.

Reason I chose this business:

It helped me with past exams.

Thumbnail of user autumnk70
Switzerland
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

The site & payment works fine so far. So far so good!
Please enter at least 50 characters.

Reason I chose this business:

AAVSB collaboration

Thumbnail of user mitchellc289
Minnesota
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

Awesome classes! Hope the practice tests get me warmed up!

Thumbnail of user lorenzot69
North Carolina
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Great service and very easy to use. I recommend everyone to used this

Thumbnail of user hoap12
Washington
3 reviews
0 helpful votes
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July 1st, 2024
Verified purchase

It was user friendly for procuring my product. Hopefully with your prep study it would help me ready for the state exam

Reason I chose this business:

Planning to get my producer/agent license for OR

Thumbnail of user aisham101
Philippines
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Proctor = very professional
Browser = user friendly design

Thumbnail of user damianu8
California
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

This web page is a wonderful site thank you. It is very easy to use and has a lot of guidance.

Reason I chose this business:

I wanted to be more prepared

Thumbnail of user michaelg7221
New York
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Tests are too expensive tests are too expensive tests are too expensive tests are too expensive

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We understand your concerns about the cost of the tests, and we appreciate your feedback. We did attempt to contact you in response to your issue on July 19,2024. If there's anything else we can assist you with, please feel free to reach out. For support with the NBRC self-assessment exam (SAE), please contact (913) 895-4828.

Thumbnail of user shrijanap
Massachusetts
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Quick, Excellent, and amazing experience with PSI. Thank you

Reason I chose this business:

To boost my confidence

Thumbnail of user julianad60
New York
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

This program is very user friendly and easy to use. Self explanatory.

Reason I chose this business:

The website

Thumbnail of user raphaelg48
New York
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Great, the experience was overall very nice and easy. Thank you!

Thumbnail of user roderickl62
Georgia
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Wonderful and easy experience. All of the tools needed for a successful business at my fingertips.

Thumbnail of user staceyp162
New Jersey
2 reviews
0 helpful votes
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May 26th, 2024

Ms.Andrea Ferguson has a very nasty attitude& she's a liar who refuses to accept accountability for her actions, she needs to be in a different field cause her attitude is very nasty and snobby see why the state of NJ has such a high demand for CNA'S.,only reason I gave 1 because it won't let you write the review without a rating.

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback and we did attempt to contact you in response to your issue on May 17,2024.

For assistance with your concern, please contact us via email at CDcareweb@psionline.com and provide your full name, exam confirmation number, and details of your concern.

Thumbnail of user camj30
Connecticut
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

I am thoroughly enjoying the question bank. However, there is a slight delay in password recovery emails

Reason I chose this business:

You are the best of the best!

Thumbnail of user kathyd1133
Germany
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

The process was clear and concise and only asked for the needed information.

Reason I chose this business:

Comes highly recommended

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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