• PSI Exams

PSI Exams

Write a Review

Overview

PSI Exams has a rating of 4.0 stars from 6,905 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,408
Neutral
310
Negative
491
106
See all photos
How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,905)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user katimav1
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

My experience has been Pleasant, it was a bit tricky finding the information I was looking for, but succcess is sweet when you worked for it.

Reason I chose this business:

I chose psi because they make the test. It just makes sense to me.

Thumbnail of user rachelf861
Washington
1 review
0 helpful votes
  • Send Message
July 18th, 2024
Verified purchase

Price is crazy for practice test especially when we already pay a crazy amount for the real test.

Reason I chose this business:

Cse guidance

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback. For NBRC self-assessment exam (SAE) support, please call (913) 895-4828.

We understand your concern regarding the pricing and appreciate you bringing it to our attention.

Thumbnail of user andrec394
Georgia
1 review
0 helpful votes
  • Send Message
July 18th, 2024
Verified purchase

I hope their are 3 test in my $64 package. I am having a time passing this test I need the practice

Reason I chose this business:

They give the test

Thumbnail of user heatherd1265
Washington
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

I had to create a separate login in order to buy products from PSI. It would be a better experience if you were able to login to the testing site and stay logged in when you want to purchase products.

Reason I chose this business:

This is the testing company that is conducting my state real estate exam.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback and we did attempt to contact you in response to your issue on May 15,2024.

We apologize for the inconvenience you experienced. For assistance with your issue, please contact CDcareweb@psionline.com.

Thank you for your understanding.

Thumbnail of user keithd854
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 18th, 2024
Verified purchase

Very good experience. I would definitely recommend it to others.

Thumbnail of user jeffc2512
Washington
1 review
0 helpful votes
  • Send Message
July 19th, 2024
Verified purchase

Website was slow to access customer service had language barrier

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback and we did attempt to contact you in response to your issue on July 9,2024.

We apologize for the slow website access and any language barriers you encountered with customer service. Your feedback is important to us, and we are working to improve our services.

Please contact support@gmetrix.net for assistance with your concerns.

Thumbnail of user kristym339
Tennessee
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

Thank you for offering these practice tests. They are really helping me be more prepared for my exam

Reason I chose this business:

I chose PSI for my exam prep classes since they are who do the state exams

Thumbnail of user ryana837
Iowa
1 review
0 helpful votes
  • Send Message
July 18th, 2024
Verified purchase

I had Trouble purchasing last week, but went well this week.

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We're glad to hear your purchase went well this week. If you need any further help, please reach out. Please contact 866-589-3088 or email ptsupport@psionline.com for assistance.

Thumbnail of user shannonf552
Washington
1 review
0 helpful votes
  • Send Message
July 17th, 2024
Verified purchase

So Far So good. Good So far. As far as good goes. Good. Not bad.

Reason I chose this business:

For the test prep silly

Thumbnail of user kennetho452
New York
1 review
0 helpful votes
  • Send Message
July 18th, 2024
Verified purchase

Confusing. Not intuitive. I find the site and tests cumbersome.

Reason I chose this business:

Hoping it matches real test

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback. We apologize for any confusion and inconvenience you've experienced. We did attempt to contact you in response to your issue on July 9,2024.

For assistance, please contact support@psi.mail.memorang.com. Our team is ready to help resolve any issues you may have.

Thumbnail of user magdalenag53
Illinois
1 review
0 helpful votes
  • Send Message
June 28th, 2024
Verified purchase

It is good so far. Some of the questions on the test are rough because I know the answer and it is not one of the options.

Reason I chose this business:

This will be my third time taking the test.

Thumbnail of user katyk87
Arizona
1 review
0 helpful votes
  • Send Message
July 17th, 2024
Verified purchase

Was expecting an updated practice exam. It was the same as 2023.

Was not receiving original email to book certification exam after purchasing.

Reason I chose this business:

Wanted to gauge my knowledge before taking certification.

Service
Thumbnail of user raymondc977
Colorado
1 review
0 helpful votes
  • Send Message
July 8th, 2024
Verified purchase

Simple to use easy to find things and lots of choices people should be happy with this stuff.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We're glad to hear you found the platform simple to use with a variety of choices. For further assistance, please contact support@psi.memorang.com.

Thumbnail of user michaeld7547
California
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Quick and efficient website. Easy to navigate, best part was that I did not have to watch a tutorial video just to utilize the website.

Reason I chose this business:

The same format as the test

Thumbnail of user mackenziec130
South Carolina
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

I think that this is a great thing to offer for students getting ready to test

Thumbnail of user darcells4
California
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

It was smooth using your website. Thank you. Do you provide discounts to Educators? Each Educator needs a test exam book.

Reason I chose this business:

I needed a update book to help my Barber Students who are failing their test.

Thumbnail of user zekariasa
Maryland
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase

It is wonderful and very interesting. NBRC exams, including partic exams, help students and experienced respiratory therapists evaluate their skills. The way the NBRC exam questions are prepared is amazingly well done. I wish it could become the international exam for all RTs. I would like to ask the NBRC to increase the number of free practice exam questions and reduce the exam fees. It is expensive, especially for new grad students.

Reason I chose this business:

NBRC exams, including partic exams, help experienced respiratory therapists evaluate their skills. The way the NBRC exam questions are prepared is amazingly well done. I completed the free practice exam questions, and they were very helpful. That’s why I purchased the exam to pass my ACC exam.

Thumbnail of user heathera1016
Colorado
1 review
0 helpful votes
  • Send Message
July 16th, 2024
Verified purchase

Was a bit tricky to find the practice test link. Otherwise, good experience.

Thumbnail of user anthonyg2402
Colorado
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

I Purchased broker test back in january but can't access the test

Thumbnail of user helenz697
Oklahoma
1 review
0 helpful votes
  • Send Message
July 15th, 2024
Verified purchase

Ease of purchase and speed of going through process - I'm done

Reason I chose this business:

HPCC requires it for SJE

Thumbnail of user joaor41
New York
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

I am looking forward to testing again at the same site in the future.

Thumbnail of user warnag
Oklahoma
1 review
0 helpful votes
  • Send Message
July 15th, 2024
Verified purchase

Very hard to navigate through website. Had to pay to use practice tests.

Reason I chose this business:

To study practice tests that were available in June but charged me when I login in July,

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for sharing your feedback. We apologize for any difficulties you experienced navigating the website. We did attempt to contact you in response to your issue on July 5,2024.

For assistance with navigating the website and any issues regarding practice tests, please contact support@psi.memorang.com. They will be able to provide you with the help you need.

Thank you for your understanding.

Thumbnail of user marian1450
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

Great app to get ready to pass the text i hear that this app its great to get ready por my text

Reason I chose this business:

To get ready to pass my text

Thumbnail of user dickp56
California
1 review
0 helpful votes
  • Send Message
July 15th, 2024
Verified purchase

Easy site navigation, had no problem finding my test, and checkout is pain free.

Thumbnail of user stacyr481
Tennessee
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

Very good point experience
Thank you for this study guide
Perfect

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

How do I know I can trust these reviews about PSI Exams?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about PSI Exams?