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PSI Exams has a rating of 4.0 stars from 6,905 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.
Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.
Great study materials from my first practice exam i took the real exam looked nothing like it question wise.
Is there any other choice?
Found everything I need but one book in one place! Was hoping to find the exam handbook for NC.
I can never easily find my practice test, but I'm always immediately offered to buy it again, why is there a different log in for the testing site and the shop it should be one. One place to get everything psi related. Very frustrating.
Since they are administering the test, it’s best to see first hand how things are worded. To better prepare.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The help numbers for hpcc and hpna were not attended to, I spent two days and called the PSI help line 3 times before finding the answer that I needed
No other options
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We apologize for the difficulties you experienced and we did attempt to contact you in response to your issue on June 18,2024. For further assistance, please contact us via email at CDcareweb@psionline.com provide details of your concern.
It was so hard to get in. Maybe because of security it kept telling me my password was wrong i could only go through the email
Im hoping after not passing 4/9 getting a new system prep to study from will help better than Hondros prep
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We're sorry to hear about the difficulties you experienced and we did attempt to contact you in response to your issue on June 3,2024.
Please contact 866-589-3088 or email ptsupport@psionline.com for assistance. They will be able to help you resolve this issue.
This is the worst testing experience I have had. If I could give 0 stars I would. PSI testing is a complete scam. I studied for weeks, and during my first attempt of the remote test, they kicked me off BEFORE even starting the exam because I got up to use the restroom. During my second attempt, they kicked me off during the FIRST question because they claimed I was reading the question out loud, which was untrue. When I called to dispute this claim, they could not provide video proof of the supposed violation. I called about 4 or 5 times to request either video proof or a refund. They continued to tell me they would send me the video but they never did. PSI stole $80 from me ($40 for each testing attempt), not to mention the countless hours I wasted studying. I highly recommend that you do not waste your time and money testing through PSI.
We're sorry to hear about the frustrating experience. To address your concerns and seek resolution, I would strongly recommend contacting our support team directly at CDcareweb@psionline.com and we did attempt to contact you in response to your issue on May 10,2024.
Please provide them with your full name, exam confirmation number, and detailed account of the problems you encountered. They will be able to investigate the situation further.
The test was unhelpful and was not comparable to the actual test
Teaching recommend
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Easy all except for this review I'm writing because I have to
It was easy to find
Great resource
I did not use PSI for test prep. I am applying for CE course hours as a provider.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Over all it's a good study material. However I found questions related to NJ state questions were limited.
Satisfactory
To familiarize with the exam pattern
Everything about this system does not work properly. I cannot manage to log into my account wherein I purchased the State Exam and the practice prep test. Therefore, sadly, I have resorted to paying once again for another practice test so I will be prepared for my State Exam tomorrow. Crunch time and your system fails.
I thought this was the only way and I have scheduled my exam already. Knowing what I know now, I would have chosen a different route.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We're sorry to hear about the challenges you've encountered and we did attempt to contact you in response to your issue on May 4,2024.
Please reach out to our support team at support@psi.memorang.com immediately. Your feedback is valuable to us, and we appreciate your patience and understanding.
Good practice for the real exam in terms of time and format. However, about half the questions can be found online in other free practice exam resources. Also I did the real exam 3 days after and found that the difficulty of the practice question were lower than the real exam. I suggest that the difficulty of the practice exam to be higher.
Extra preparation for the real exam.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback and we did attempt to contact you in response to your issue on May 7,2024.
Please contact ptsupport@psionline.com to share your specific concerns and suggestions.
If you have any further questions or need assistance, feel free to let us know.
The fact that I paid 50$ for this study pack and I only get to study one topic. The rest I have to pay extra. There was no warning that the other topics weren't included was a scam. Whoever came up with this and made the system is a Greedy person, we are students on a budget already due to student debt and now you want us to pay extra on top of that. I am not happy with this system. And I know for dam sure corporate will not change, so they can keep those few extra dollars in their pockets.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out and sharing your concerns. We did attempt to contact you in response to your issue on May 3,2024.
We apologize for any inconvenience you've experienced. To better assist you with your concerns and explore possible solutions, please contact us at support@psi.memorang.com.
Thank you for your understanding.
Worked good, although for the lack I got I for sure thought I was going to get more subject to study off…
It was good the only thing that was concerning it didn't indicate how I was going to receive the information
I heard PSI was a great place for test
Good customer service.definitely going to be using psi for future testing service.
Easy to register. I search for the Insurance license exam to practise
Practice test
Wasn't allowed to sign in to my own account to purchase it and always have trouble retrieving a reset password link and always have to contact customer service
I have a scheduled exam in a month
We apologize for the inconvenience and are here to assist you. We did attempt to contact you in response to your issue on May 28,2024.
Please contact us via email at CDcareweb@psionline.com and provide your full name, exam confirmation number, and details of your concern.
It is hard to search and find what you need. To much clicking just to get to cosmetology/barber
Need to practice for my barber license
Been tough trying to pass this test so far it's a really tough test
I have received the Journeyman electrician practice test.
I used it, to help with passing my Journeyman electrician Exam
Great opportunity to identify my weak spots and help me progress in my professional development.
Seemed the most competent
Quick and easy. I was logging on to schedule for just the test, but then I saw another option for studying before testing. This is great seeing how I've failed the test six times.
I need the help
The website was very easy to navigate had ordering was a blast.
Gain trust and grow your business with customer reviews.
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
Thank you for sharing your experience with us. We apologize for the inconvenience you've faced and we did attempt to contact you in response to your issue on April 29,2024.
To address your concerns and ensure a smoother experience for you, we recommend contacting our support team at 866-589-3088 or via email at ptsupport@psionline.com. They will assist you.
We appreciate your patience and understanding.