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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This website is poorly organized, and the only contact for help or assistance is set up as an email.
Very happy with my experience so far. I hope these help prep me for the exam
Amazing experience here! I think the ladies here should be with rewarded with items including but not limited to lemon drops, starbucks, and meaningful increases in compensation.
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I wasnt sure if the test that were provided, which one I needed.
Thank you for reaching out. We did attempt to contact you in response to your issue on Sept. 19,2025.
For assistance, please contact support@psi.memorang.com.
Easy transaction, nothing to report other than a basic transaction
The process is quick and efficient. The testing site is well put together.
Love the self-assessment exams for practice and preparation!
Easy website to use. Hopefully the test will give me good insights to what I need to study more
Looking forward to practicing. Low price was attractive. Thanks
The site was easy to navigate and I found what I needed right away.
The site and store are very confusing and support has not been to helpful. I am have lots of trouble figuring out the correct study materials for my c-2 exam
Thank you for reaching out and sharing your concern. We did attempt to contact you in response to your issue on Sept. 18,2025.
For assistance, please contact 866-589-3088 or email ptsupport@psionline.com.
Quick response and easy to use. Nice to study on line for test.
Tuve que cambiar de nuevo mi pedido porque el anterior fue en ingles
Una plataforma fácil y creativa.
Con claridad en los pasos a seguir.
The website is easy to navigate. I love this because it explains everything clearly.
Not looking to be in a feature. Thank you... your help is important
Complicated, misleading and expensive. Here are more characters
Thank you for your feedback. We did attempt to contact you in response to your issue on Sept. 18,2025.
Please contact 866-589-3088 or email ptsupport@psionline.com for assistance with your concern.
Website is easy to follow and maneuver to find needed items to recertify. Only issue was during original checking out from purchases in cart, entire site shutdown. Otherwise, it was a good experience using the system to obtain needed tests
Purchase tests before, unable to use, so trying again. Not easy to use your web system
Thank you for reaching out. We did attempt to contact you in response to your issue on Sept. 14,2025.
For assistance with your concern, please contact support@psi.memorang.com. They will be able to help you with your purchase and web system access.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you contacting us. We did attempt to contact you in response to your issue on Sept. 19,2025.
May we kindly know which website you are referring to? Also, please provide your full name, email address, and details of your concern by sending them to cdcareweb@psionline.com.
Our support team will review and assist you further.