business logo of PSI Exams

PSI ExamsReviews 8,710

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...


+105
How would you rate PSI Exams?
grey star
grey star
grey star
grey star
grey star

PSI Exams Reviews Summary

The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow casey p.
Unfollow casey p.
Share Review
Report Review

Excellent; great options for exam prep; very professionally presented

Date of experience: September 3, 2025
Georgia
1 review
0 helpful votes
Follow Lewis M.
Unfollow Lewis M.
Share Review
Report Review

Simple sign up procedure
September 13, 2025

Simple sign up procedure. I have not seen the material at this point but I am optimistic. I was provided this link by Metro Brokers and I am told it is a great preparation guide.

Date of experience: September 3, 2025
California
1 review
0 helpful votes
Follow Jacqueline C.
Unfollow Jacqueline C.
Share Review
Report Review

Prior i purchased the wrong test and-Life and Health...
September 13, 2025
Updated review

Prior i purchased the wrong test and-Life and Health Insurance and now purchased the hopefully the correct test- Accident Health Sickness one.

Date of experience: September 3, 2025

Easy access to information and even bilingual, I hope...
September 12, 2025
Previous review

Easy access to information and even bilingual, I hope this will be upload the book to start studying the question.

Date of experience: September 2, 2025
Oregon
1 review
0 helpful votes
Follow Netricia H.
Unfollow Netricia H.
Share Review
Report Review

It was very good
September 13, 2025

It was very good. L had great service and have no complaints.

Date of experience: September 3, 2025
Australia
1 review
0 helpful votes
Follow Josh L.
Unfollow Josh L.
Share Review
Report Review

Great!
September 12, 2025

Great! So far the site has functioned well, I was able to purchase a practice test in short order so that I may start developing this career path.

Date of experience: September 2, 2025
New York
1 review
0 helpful votes
Follow ciara E.
Unfollow ciara E.
Share Review
Report Review

Easy to use, and taking additional test will make me more prepared for the test day.

Date of experience: September 2, 2025
Arizona
1 review
0 helpful votes
Follow John D.
Unfollow John D.
Share Review
Report Review

Easy to navigate
September 12, 2025

Easy to navigate. Lots of great information. Valuable resources.

Date of experience: September 2, 2025
South Carolina
1 review
0 helpful votes
Follow Delphine S.
Unfollow Delphine S.
Share Review
Report Review

Would be nice to get a coupon every now and then to...
September 12, 2025
Updated review

Would be nice to get a coupon every now and then to save repeat users of your company a couple of dollars while trying to improve their lives.

Date of experience: September 2, 2025
Samantha P. — PSI Exams Rep
1 month ago

Thank you for sharing your suggestion regarding discounts for repeat users. We did attempt to contact you in response to your issue on Sept. 5,2025.

For assistance and to explore available options, please contact 866-589-3088 or email ptsupport@psionline.com.

We appreciate your feedback.


Easy to order things but I really would have found...
September 12, 2025
Previous review

Easy to order things but I really would have found it helpful to take the correct test the first time.

Date of experience: September 2, 2025
Georgia
1 review
0 helpful votes
Follow Delvon B.
Unfollow Delvon B.
Share Review
Report Review

Quick and easy was not to difficult to find nd hopefully I'll be better prepared for my test next week

Date of experience: September 2, 2025
Michigan
1 review
0 helpful votes
Follow Anita S.
Unfollow Anita S.
Share Review
Report Review

There was some difficulty locating practice test in the available options

Date of experience: September 2, 2025
California
1 review
0 helpful votes
Follow Emily C.
Unfollow Emily C.
Share Review
Report Review

The website is pretty user friendly and easy to navigate. The voucher code used was also easy to find and apply.

Date of experience: September 2, 2025
Missouri
1 review
0 helpful votes
Follow Linda S.
Unfollow Linda S.
Share Review
Report Review

I had to pay twice to take one test and you haven't reimbursed me its been a month. Also your so called discount code for pre test aren't accepted.

Date of experience: September 2, 2025
Samantha P. — PSI Exams Rep
1 month ago

Thank you for reaching out and letting us know about your experience. We did attempt to contact you in response to your issue on Sept. 5,2025.

For assistance with your payment reimbursement and discount code issue, please contact support@psi.memorang.com. The support team will be able to review your case and provide the necessary resolution.

We appreciate your patience and understanding.

New York
1 review
0 helpful votes
Follow Rebecca D.
Unfollow Rebecca D.
Share Review
Report Review

Purchasing was quick and easy...
September 11, 2025

Purchasing was quick and easy... I have yet to experience the training

Date of experience: September 1, 2025
Ohio
1 review
0 helpful votes
Follow ibrahim a.
Unfollow ibrahim a.
Share Review
Report Review

D d d d d d d d dadwwdqwqefwfweftwergtwrgtergtergyeyhergyey

Date of experience: September 1, 2025
Texas
1 review
0 helpful votes
Follow Samuel M.
Unfollow Samuel M.
Share Review
Report Review

I hope the practice test has to do with Texas too. I would hope a refund would be available

Date of experience: September 1, 2025
New Jersey
1 review
0 helpful votes
Follow Linda M.
Unfollow Linda M.
Share Review
Report Review

Purchasing was easy-will see how accessing the test and the tests themselves are

Date of experience: August 30, 2025
California
1 review
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

Ease of use 5 stars and preparing for my CSE Examination and hopefully this test prep would suffice my needs to pass my CSE,

Date of experience: August 29, 2025
Canada
1 review
0 helpful votes
Follow Maeve S.
Unfollow Maeve S.
Share Review
Report Review

Great
September 8, 2025

Very clear, easy to access. Formatting matched what I was expecting, overall great.

Date of experience: August 22, 2025
Texas
1 review
0 helpful votes
Follow Matthew B.
Unfollow Matthew B.
Share Review
Report Review

Easy to navigate, seems like each package is full of good study material.

Date of experience: August 29, 2025
Oklahoma
1 review
0 helpful votes
Follow Stacy C.
Unfollow Stacy C.
Share Review
Report Review

Easy to use and very helpful material to prep for state exams.

Date of experience: August 28, 2025