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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
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Excellent; great options for exam prep; very professionally presented
Simple sign up procedure. I have not seen the material at this point but I am optimistic. I was provided this link by Metro Brokers and I am told it is a great preparation guide.
Prior i purchased the wrong test and-Life and Health Insurance and now purchased the hopefully the correct test- Accident Health Sickness one.
Easy access to information and even bilingual, I hope this will be upload the book to start studying the question.
It was very good. L had great service and have no complaints.
Great! So far the site has functioned well, I was able to purchase a practice test in short order so that I may start developing this career path.
Easy to use, and taking additional test will make me more prepared for the test day.
Would be nice to get a coupon every now and then to save repeat users of your company a couple of dollars while trying to improve their lives.
Easy to order things but I really would have found it helpful to take the correct test the first time.
Quick and easy was not to difficult to find nd hopefully I'll be better prepared for my test next week
There was some difficulty locating practice test in the available options
The website is pretty user friendly and easy to navigate. The voucher code used was also easy to find and apply.
I had to pay twice to take one test and you haven't reimbursed me its been a month. Also your so called discount code for pre test aren't accepted.
Thank you for reaching out and letting us know about your experience. We did attempt to contact you in response to your issue on Sept. 5,2025.
For assistance with your payment reimbursement and discount code issue, please contact support@psi.memorang.com. The support team will be able to review your case and provide the necessary resolution.
We appreciate your patience and understanding.
Purchasing was quick and easy... I have yet to experience the training
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I hope the practice test has to do with Texas too. I would hope a refund would be available
Purchasing was easy-will see how accessing the test and the tests themselves are
Ease of use 5 stars and preparing for my CSE Examination and hopefully this test prep would suffice my needs to pass my CSE,
Easy to navigate, seems like each package is full of good study material.
Easy to use and very helpful material to prep for state exams.
Answer: May take over 1 1/2 hours on hold with zero contact
Answer: Complete and total scam! Run for your life do not use this company under any circumstances you will not get your certificate or license or whatever you're coming here for! They've taken my money twice and I still have nothing to show for it they've lost my test, a digital test that was watched by video for 2 hours by someone. Please tell me how that happens, now I'm at risk of losing my job because I can't get my license. This place literally is about to ruin my life. Go anywhere but here.
Answer: Impossible. They don't care, let alone bother responding. Crooks
Thank you for sharing your suggestion regarding discounts for repeat users. We did attempt to contact you in response to your issue on Sept. 5,2025.
For assistance and to explore available options, please contact 866-589-3088 or email ptsupport@psionline.com.
We appreciate your feedback.