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PSI Exams has a rating of 4.0 stars from 6,892 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.
Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.
I have to make too many accounts, to sign up for the test and then one to buy Practice test. You'd think it would be on the same one.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The ordering process was convenient and easy. I wish that the product was a little more economically feasible.
To help me with my test anxiety.
I was a little upset because I missed the initial deadline for the exam that I originally purchased, so it cost me $50.00 extra.
To assist with my test anxiety.
Easy to use and very functional. Worked for the salesperson exam now hoping it will work as well for the broker exam
Instructor Recommendation
I was highly disappointed because I asked for a refund because I had purchased 2 of the SAE practice tests by accident and after multiple emails and about 10 days I finally got refunded for 1 however I wanted refunded for both because i can't access my account and o want refunded for both and I'm still waiting and still emailing and still no refund for the second purchase. I'm very disappointed that it would take this long and this much of a hassle for a little and simple issue.
Terrible. She was foreign and had no idea what I was talking about
It was recommended by my tutor
Thank you for sharing your experience with us. We're sorry to hear about the frustration you've had trying to resolve the issue with your refunds. We did attempt to contact you in response to your issue on July 19,2024.
We understand how disappointing this situation has been.
We appreciate your patience and hope to address your concerns promptly.
For support with NBRC self-assessment exams (SAE), please call (913) 895-4828. This line is exclusively for NBRC product inquiries, and they should be able to assist you directly.
I am thoroughly impressed with the level of service I received. This is the kind of service that makes me a loyal customer. Thank you!
I am thoroughly impressed with the level of service I received when I took my RNC-NIC Exam. The representative was knowledgeable, patient, and went above and beyond to ensure all my questions were answered. This is the kind of service that makes me a loyal customer. Thank you!
Y'all needed a lot of information to get this practice test. Having to write all this down in order to pas this page is bull$#*!
It came up first on my search
It is easy to extend the steps and very clear Great job 👏 that I know it was the best I could do to prepare myself.
They recommended it to me and I want to do professional cosmetology
It was a fast, good,and professional experience. I hope that the website has more books for CPPS exam more than the que
Your Website has issues.
I had a lot of problems logging in.
I had to call your help center to sole the issues but still exists.
Great product for the price, the extra study guide I bought made me feel confident that I was ready for the real test.
Navigating the website was easy and convenient. PSI made it easy for me to find the CBMT Practice Exam I needed to help prepare me for my Board Exams coming up soon. The test itself was in-depth and provided thoughtful questions presumably similar to the questions found on the exam. With the help of these practice exams and some flashcards, I truly felt prepared for the CBMT Exam and was successfully able to pass it. This practice exam is an amazing resource for anyone preparing to take the CBMT Exam!
I chose PSI for my test group because it is the test group the CBMT uses.
Very organized, and online operators were very helpful,. The online store search engine was painless
I scheduled a test online
The testing site was easy to navigate. The directions were clearly stated and easy to review during the exam if needed.
It is what was offered.
Took well over a week to results for one, the other one I've still been waiting for close to 2 weeks for results
Emailed to get results will no answer
VTNE scheduled
We’ve received your email and apologize for the delay in responding. Our team is currently reviewing your inquiry, and we’ll ensure you receive a reply as soon as possible.
Thank you for your patience, and please don’t hesitate to reach out via email at CDcareweb@psionline.com if you need further assistance in the meantime.
The local staff was a great support in making sure I had all the necessary documents in order. I made contact serval times throughout the registration process they were very helpful.
I did not enroll in the test prep portion.
Too many options to purchase the wrong book. There should be a link from each test to locate the exact correct book to purchase for each test.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback regarding the difficulty in selecting the correct book for your test. We did attempt to contact you in response to your issue on Oct. 9,2024.
To ensure you get the proper assistance with this matter, please contact our support team at 866-589-3088 or email ptsupport@psionline.com.
We understand how important it is to have the correct materials for your test, and we appreciate your input on improving the process. If you need further assistance, please don’t hesitate to reach out.
Searching for the correct test in a vast number of choices was not as efficient as it could have been, in my opinion. If there was a simple "search" window that would have been better.
Work requirement
The website is easy to use. However, I have not yet used other tools or received the books to comment on the content.
I am sincerely grateful for the opportunity. Thank you very much for this.I am grateful for the opportunity. Thank you very much.
"I need to pass after so many attempts."
For more input
Sign up and purchase was easy. I have been through PSI exams before. The process has always been easy.
Not easy to navigate. Conflicting messages. Archaic. Not easy to navigate. Conflicting messages. Archaic.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out. We understand your frustration regarding the difficulties you've encountered navigating the system and we did attempt to contact you in response to your issue on Sept. 28,2024.
For further assistance, please contact support@psi.memorang.com. They will be able to help you resolve any issues you're facing.
We acknowledge that the platform may not be the easiest to navigate at times, and we appreciate your patience. Your feedback about conflicting messages and the system's interface is valuable, and we'll work on improving the experience.
Thank you for your understanding.
Your website has too many locations - psi store, psi testing, psi general info. This is not streamlined
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for sharing your feedback.
We appreciate your comments regarding the website and understand the importance of a streamlined experience. We will make sure your feedback is shared with the appropriate team for consideration and we did attempt to contact you in response to your issue on Sept. 5,2024.
For assistance with your inquiry, please contact us at 866-589-3088 or via email at ptsupport@psionline.com, and we will be happy to assist you.
I entered a code, then it immediately became invalid while the order was not placed in. This really got on my nerves.
Good so far havent really used it that much yet. Hard to find out exactly what books are allowed into the SC Residential Builders exams
Gain trust and grow your business with customer reviews.
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
Thank you for your feedback and we did attempt to contact you in response to your issue on Sept. 14,2024.
We understand the frustration of having to create multiple accounts for different purposes. For assistance with this matter, we recommend contacting support@psi.memorang.com. They can look into your account and provide the best possible solution to streamline the process.
Please feel free to reach out to them, and they’ll be happy to assist you.