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PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,898 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,410
Neutral
310
Negative
492
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,898)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user maryg4120
Delaware
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

It's just confusing. I'd like to order a refresher before I take the SJE but it is not clear how to do that.

Reason I chose this business:

Only option.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out. We understand that navigating the process for ordering a refresher can be confusing and we did attempt to contact you in response to your issue on July 29,2024.

To get clear instructions on how to order the refresher before taking the SJE, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will provide you with the necessary guidance and assistance.

We appreciate your patience and are here to help with any further questions you might have.

Thumbnail of user radap3
Georgia
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Great, easy to manage the website so far, I hope I will have same experience in preparing for the exam, thank you!

Thumbnail of user ashtenn
Michigan
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Too Expensive so thats why i gave you 1 star, i wish it was a few dollars cheaper

Reason I chose this business:

Cause i need a $#*!ing test

Thumbnail of user beatrices154
Georgia
1 review
0 helpful votes
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October 24th, 2024
Verified purchase
• Updated review

So far so good. Easy check out. The Test Prep (PDF) that I used before was pretty helpful.

Reason I chose this business:

Used before for Ohio State Portion and passed. Now I'm doing Colorado, so I figured I'd try the Test Prep again.

Just need State exam prep, not National, so I would've...
July 29th, 2024
Verified purchase
• Previous review

Just need State exam prep, not National, so I would've preferred more practice tests for State, not National.

Reason I chose this business:

I am hoping (fingers crossed) that your content is more streamlined to help me pass the exam, vs others like Study.com and CompuCram, since you administer the exams. Also, to give me more peace of mind, and yours was much less costly.

Thumbnail of user miket2244
Arkansas
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

OK so far. Not that hard.
Why this much to type?
Today is 9/27 what is your time.?

Reason I chose this business:

Taking a PSI test

Thumbnail of user nathanielh198
Oregon
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Gave good technical support information regarding billing information. I had in the wrong billing address information.

Reason I chose this business:

Hoping it will have some identical questions on the actual exam. I want to be tested on knowledge not trick questions. Hope this will help me to succeed to get to my career goals.

Thumbnail of user brigettl
Utah
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

It seems a bit impersonal. I would love to have someone to talk to. But as long as I pass my exam, I guess I won't complain.

Reason I chose this business:

I can't seem to find any help anywhere else. I purchased a home test-prep through Kettering, but I have questions, and I can't get a person from Kettering to call me with the "promised" tutoring.

Thumbnail of user lolap105
Oklahoma
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

I have studied the kaplan and Mometrix Study guides and felt I was knowledgeable of the material and failed the test.

Reason I chose this business:

Because the other two Study Guides haven't been helpful in affording me a passing grade.

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out and sharing your experience with us. We understand how disappointing it can be to feel well-prepared and still not achieve the desired results on your exam.

To assist you further, please provide more details about your concern, including your full name, exam information, and any specifics about the areas you found challenging. You can send this information to support@psi.memorang.com for personalized assistance.

We want to help you identify any potential gaps and ensure you’re fully supported in your preparation moving forward.

Thumbnail of user alanc1301
Ohio
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

So far everything is very good and well constructed material i;m hopeing for so good resluts on my exams...thank you

Reason I chose this business:

Practice and a wealth of experience which will help me on my testing day thank you

Thumbnail of user elmeram
California
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

So I am going through the electrolysis questions & more than half of the questions are irrelevant to Electrology, the questions are about manicure, nail & hair color? I payed to study Electrology test practice questions not cosmetology questions!

Reason I chose this business:

Because I felt PSI will help with teaching me the right questions before I take my California licensure testing.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We apologize for the inconvenience caused by the irrelevant questions in the electrolysis practice test. Your feedback is important, and we will address this issue promptly. We did attempt to contact you in response to your issue on June 26,2024. For assistance with your concern, please contact support@psi.memorang.com.

Thumbnail of user brandea1
Illinois
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

It was overall good. I think it might help me out some for my test coming up.

Thumbnail of user juana1148
Texas
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Some of my friend recommend this page he told me it's a good option to do my test

Reason I chose this business:

Because I need to do my teste

Thumbnail of user reneem953
California
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

I'm so excited to take the P&C practice test! This will help me finalize my test prep.

Reason I chose this business:

My P&C test is Monday and I want to make sure I am fully prepared.

Thumbnail of user jeremiahm221
Washington
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

Why do I have to buy 5 vouchers when I will only need one. Just seems predatory.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your message and we did attempt to contact you in response to your issue on Sept. 21,2024.

We understand your concern regarding the voucher purchase.

For further assistance or to discuss alternative options, please feel free to contact PSI at 866-589-3088 or email them at ptsupport@psionline.com. They will be happy to help you with any questions or concerns you may have.

Thank you for your understanding.

Thumbnail of user jackl1253
New York
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

This service is a faster and an excellent method to save time and get the vouchers asap.

Reason I chose this business:

Our facility needs the CNA's Recertification Vouchers.

Thumbnail of user gabrielaa214
Washington
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

My experience Was good i liked the easy to use and select the best option for me

Reason I chose this business:

That is what the website show

Thumbnail of user paulw3256
Texas
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

The PSI testing prep I have used so far does not have accurate answers to match what is verbatim in the NEC code book.

Reason I chose this business:

I wanted test prep directly from the source that produces the test.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out and sharing your experience with the PSI testing prep materials. We understand your concern regarding the accuracy of the answers in relation to the NEC code book and we did attempt to contact you in response to your issue on Sept. 30,2024.

For assistance with this issue, please contact PSI directly at support@psi.memorang.com. They will be able to provide further guidance or resolve any discrepancies.

If there's anything else we can assist you with, feel free to let us know!

Thumbnail of user alfredoa140
California
1 review
0 helpful votes
  • Send Message
June 29th, 2024
Verified purchase
• Updated review

Having difficulty to operate the system. Very difficult to operate. I was able to overcome those difficulties by following the instructions in the program and working with my computer to get valid results..

The customer service representatives were very helpful and responded in a timely manner.

Reason I chose this business:

Recertification

Having difficulty to operate the system
June 26th, 2024
Verified purchase
• Previous review

Having difficulty to operate the system. Very difficult to operate.

Reason I chose this business:

Recertification

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user salvadorp57
New York
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Fast and easy to purchase i cant tell you more another questions because i havent seen them

Reason I chose this business:

Prior test questions were different then book studied

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out and we did attempt to contact you in response to your issue on Sept. 6,2024.

We're glad to hear the purchase process was fast and easy. Our support team will be happy to assist with any additional questions you have.

For assistance with your questions or purchasing details, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will be able to provide you with all the information you need.

Thumbnail of user renateb29
Idaho
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

The web site was easy to use. Experience was good. It would be nice to be able to talk the test more than once

Reason I chose this business:

Needed to see were I was in my learning for the ACCS

Thumbnail of user kaylat433
West Virginia
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

I haven't got too far into the studying for the test yet. I just want to see where i stand with my knowledge of construction and business.

Reason I chose this business:

To see where I stand knowledge wise

Thumbnail of user johnian
Maine
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

The electrology package I purchased has to many questions about pedicures and nail services. Electrology has nothing to do with nails

Reason I chose this business:

Trying to find something to help me prepare for the electrolysis hair removal state exam

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out and letting us know about the content in your Electrology package. We did attempt to contact you in response to your issue on Aug. 19,2024.

To address this issue, please contact our support team at support@psi.memorang.com. They will be able to assist you.

Your feedback is important to us, and we are committed to ensuring that our study materials are accurate and relevant.

Thumbnail of user grettaw8
Alabama
1 review
0 helpful votes
  • Send Message
November 12th, 2024
Verified purchase

It was very quick and easy to purchase a test with the voucher I bought when registering for the VTNE!

Thumbnail of user kathyj689
California
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

Easy to navigate so far. We will see how the product is once I get the link.

Reason I chose this business:

Recommended by DOL in Washington State.

Thumbnail of user lennyw35
Minnesota
1 review
0 helpful votes
  • Send Message
July 19th, 2024
Verified purchase

Website is confusing and hard to navigate. Called and the lady was very nice but her broken English was too hard to understand. She did send me a link to complete the transaction.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback and we did attempt to contact you in response to your issue on July 9,2024.

We apologize for any confusion navigating the website and for the language barrier you encountered. We appreciate your patience and are working to improve our services.

Please contact support@psi.mail.memorang.com for assistance with your concerns.

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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