• PSI Exams

PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,898 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,410
Neutral
310
Negative
492
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,898)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user mahmouda184
California
1 review
0 helpful votes
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November 11th, 2024
Verified purchase
• Updated review

Great system user friendly, everything is nice and quick EZ

EXCELLENT, EASY TO USE, SIMPLE QUICK AND HAD USED...
July 6th, 2024
Verified purchase
• Previous review

EXCELLENT, EASY TO USE, SIMPLE QUICK AND HAD USED IT BEFORE, I RECOMMENDED THIS TO MY FRIENDS AND FAMILY

Reason I chose this business:

THE VERY BEST

Excellent easy fast experience
May 21st, 2024
Verified purchase
• Previous review
Reason I chose this business:

Because of their excellent reputation

Thumbnail of user cheryll2577
California
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Very simple to purchase! I really appreciate the unlimited attempts aspect. Thank you so much!

Reason I chose this business:

I appreciate that there is a study portion to refer back to for answers that are incorrect.

Thumbnail of user waltonr26
California
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Initial logon with my saved password didn't work. Why? Re-loading it was confusing.

Reason I chose this business:

Recommended by ETCP

Thumbnail of user guss117
Arizona
1 review
0 helpful votes
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November 10th, 2024
Verified purchase

Sells rep on the phone could not answer my question. She also gave me false information

Thumbnail of user peterl3158
Mississippi
1 review
0 helpful votes
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November 10th, 2024
Verified purchase
• Updated review
Reason I chose this business:

I did poorly on the free quizzes

Practice tests are the road to success
November 8th, 2024
Verified purchase
• Previous review

Thank you, the practice tests were essential in my mastering the material. I like the way they are formatted so I could choose what topics to work on. I also gained a lot of knowledge from the feedback after each question and answer. I would highly recommend investing in this service.

Reason I chose this business:

PSI was my second round of pre-test studying. The questions were phrased differently, so I grew to anticipate what the questions were asking and how to respond.

Thumbnail of user shanez65
South Carolina
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

Good experience and nice people helped me find what I was looking for, thank you.

Reason I chose this business:

I have used you before.

Thumbnail of user charlesh5066
Oklahoma
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

Great online experience! Prompt easy to follow instructions and excellent feedback

Reason I chose this business:

Recommended

Thumbnail of user renaem110
Colorado
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

The easy checkout and choices for testing are user friendly

Reason I chose this business:

Recommended by school

Thumbnail of user kumudvativ
India
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

Good and smooth experience. Satisfactory. Thank you very much.

Reason I chose this business:

Giving the QSE in January want to familiarise myself.

Thumbnail of user jenniferf2890
North Carolina
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Exam ordered and received same day with no problems. Thank you.

Thumbnail of user jamaalt9
Texas
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Customer service was awesome, thank you helping me pick the right practice test.

Reason I chose this business:

Because of the success stories from other agents.

Thumbnail of user richardm6074
Kentucky
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I just feel it should be more obvious and simple to order a CE approval.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback and we did attempt to contact you in response to your issue on Oct. 12,2024.

We appreciate your suggestion and will share it with the team to help improve the process.

For assistance or any other questions, please contact our support team at 866-589-3088 or email ptsupport@psionline.com.

Thumbnail of user kayc700
Colorado
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Just good. Easy to find and pay. Thank you. Changed my rating on character requirement here.

Reason I chose this business:

Recertification

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback! And we did attempt to contact you in response to your issue on Oct. 12,2024.

For any assistance, please feel free to contact our support team at 866-589-3088 or via email at ptsupport@psionline.com.

We appreciate your time and your updated rating.

Thumbnail of user stevenh3163
New York
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

Good test site. Need to practice and this will help. Have used it before

Reason I chose this business:

Good material

Thumbnail of user velvetg9
Tennessee
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Great review for PSI exam. Test questions with answers and thorough rationales were very helpful!

I did not receive my access code until the next day but customer service was very helpful with a timely response and fix!

Reason I chose this business:

TREES Recommendation

Service
Thumbnail of user cassandram529
North Carolina
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Very quick response time. Easy to understand instructions.

Reason I chose this business:

To take the SJE for CHPN renewal.

Thumbnail of user gabriellei19
New York
1 review
0 helpful votes
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October 21st, 2024
Verified purchase
• Updated review

Very fast delivery, and experience. Would shop at PSI again.

Great, it was speedy and quick which made it easy to...
November 12th, 2024
Verified purchase
• Previous review

Great, it was speedy and quick which made it easy to buy and successfully order my item.

Reason I chose this business:

My CNA training school advised it.

Thumbnail of user jimmiec112
Colorado
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

I am a little unsure, but everything seems to be going good so far.

Reason I chose this business:

To be better prepared for upcoming test.

Thumbnail of user briand2901
Virginia
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Was easy to get started and very helpful I ordered two different kits

Reason I chose this business:

Was the recommended site

Thumbnail of user annaw1461
Colorado
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

No active coupon codes for online use. It would be helpful to have discounts when using a $50 test.

Reason I chose this business:

This site came recommended for VTNE preparedness.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out and we did attempt to contact you in response to your issue on Oct. 13,2024.

Please contact our support team at 866-589-3088 or via email at ptsupport@psionline.com for assistance with your inquiry.

If you have any further questions or need additional assistance, please don't hesitate to reach out.

Thumbnail of user dominickc106
Colorado
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Amazing opportunity to take a practice test before the big exam

Thumbnail of user abdallahk9
Texas
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

Ordered books and received next day. Thank you. Great quality

Thumbnail of user anastasias154
Massachusetts
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

It would be great if there were discount options for military

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your message and we did attempt to contact you in response to your issue on Oct. 12,2024.

Regarding your suggestion about military discounts, we will certainly pass it along to the appropriate team for consideration. We appreciate your feedback and thank you for your service.

For any assistance or inquiries, please reach out to our support team at support@psi.memorang.com.

If you have any other questions or need further assistance, don’t hesitate to contact us.

Thumbnail of user surafelg1
Maryland
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Excellent and fast reliable that why I choose buy the study guide book

Reason I chose this business:

Because I text master PSI

Thumbnail of user emilyk819
Michigan
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Psi makes it easy to find things that you need for your specific certification courses

Reason I chose this business:

It was recommended by a fellow student

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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