• PSI Exams

PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,898 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,410
Neutral
310
Negative
492
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,898)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user denism283
California
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Till now everything go smoothly with psi, making my expertise higher than I thought

Thumbnail of user ceazr
California
1 review
0 helpful votes
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September 19th, 2024
Verified purchase
Reason I chose this business:

Practice for barber test

Thumbnail of user rosiej82
Tennessee
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

Great wasnt hard at all thanks for the quick purchase. Awesome

Reason I chose this business:

Taking the test soon

Thumbnail of user chrish4118
Tennessee
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Quick and easy. Found what I was in need of and the process was perfect

Thumbnail of user dawnmariem12
Rhode Island
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

I think this is a great think to utilize to prepare for exam takers

Reason I chose this business:

Exam on 9/30

Thumbnail of user michaelr7393
California
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

I like that these exams help prepare students for the examination.

Reason I chose this business:

I need to work as soon as possible.

Thumbnail of user maryh5417
Pennsylvania
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Verification emails take a longer time than they are valid for.

Thumbnail of user fangc11
Utah
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

I didn't get any confirmation e-mail after my purchase. Nothing happened!

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out. We understand that you did not receive a confirmation email after your purchase and we did attempt to contact you in response to your issue on Sept. 8,2024.

For assistance with this issue, please contact our support team at 866-589-3088 or via email at ptsupport@psionline.com. They will be able to assist you further with your inquiry.

Thank you for your patience, and we apologize for any inconvenience this may have caused.

Thumbnail of user austinl387
Ohio
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

The cover of the book looks slightly worn right out of the box...

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for bringing this to our attention and we did attempt to contact you in response to your issue on Sept. 7,2024.

We're sorry to hear that your book arrived in less-than-perfect condition. For assistance with this issue, please contact our support team at 866-589-3088 or via email at ptsupport@psionline.com, and they will be happy to assist you further.

We appreciate your patience and understanding.

Thumbnail of user theresam1583
Mississippi
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I found what I was looking for easy enough. The site was easy to navigate.

Reason I chose this business:

I received an email suggesting that I order to prepare for the test.

Thumbnail of user almag189
California
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

I payed for $24.99 100 questions practice exam and is so ridiculous for you guys to have on sale that test, is so confused, why spend 25 dlls for that test if you guys can sale only the one for $69 on the top yous spanish customers service operators are son helpless.

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We apologize for the confusion and frustration you've experienced. For further assistance, please contact 866-589-3088 or email ptsupport@psionline.com.

Thumbnail of user jeand980
Massachusetts
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

I did not see a sample of questions or material. Im not sure this material will be helpful.

Thumbnail of user albertoc288
Maryland
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

My experience so far has been Very excellent and I would recommend it to someone else.

Thumbnail of user blakeo54
Texas
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Unlimited practice tests should be included at every package

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your message and we did attempt to contact you in response to your issue on Sept. 6,2024.
For assistance with your concern, please contact support@gmetrix.net.
If you need further assistance, feel free to reach out.

Thumbnail of user kassandraf25
North Carolina
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Great for any one wanting to further their education to be greater for them self

Reason I chose this business:

Easy and reliable

Thumbnail of user justinf771
Hawaii
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I do not like filling out useless surveys please do not send them to me

Reason I chose this business:

I did not ask to fill out a survey

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out. We appreciate your feedback regarding surveys and we did attempt to contact you in response to your issue on Sept. 5,2024.
For assistance with your concern, please contact us via email at CDcareweb@psionline.com.

Thumbnail of user michellej1856
California
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

The website is easy to use and very helpful. It helps calm my fears of testing

Reason I chose this business:

To help me with anxiety on the day of testing

Thumbnail of user deem250
Maryland
5 reviews
0 helpful votes
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August 19th, 2024
Verified purchase

Second time buying this prep test. It didn't show up when I purchased it with my exam ticket

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out to us, and we apologize for any confusion regarding the shipping charges. We did attempt to contact you in response to your issue on Aug. 12,2024.

To address your specific concern and provide assistance, please don't hesitate to contact our support team at 866-589-3088 or via email at ptsupport@psionline.com.

Thank you for bringing this matter to our attention.

Thumbnail of user pamelah2437
Utah
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

The information provided was very helpful and I passed the exam

Reason I chose this business:

Just wanted additional information to assist in passing test

Thumbnail of user hilarions1
Texas
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Thanks. Easy to access and have a vast or review materials being offered

Reason I chose this business:

It will helps me to pass the exam

Thumbnail of user loris1966
California
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

It's hard to say I've only just purchased, not fair that you ask before the test

Reason I chose this business:

To get an idea of how ready i am

Thumbnail of user amandat1600
Massachusetts
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I hope these practice tests I ordered could be different from free practice tests.

Reason I chose this business:

Official HiSET site.

Thumbnail of user eesaa2
Maryland
1 review
0 helpful votes
  • Send Message
September 4th, 2024
Verified purchase

Thank you 🙏 for all you do! God bless!
Please keep up the great work

Reason I chose this business:

Department of labor maryland referred me to psi test

Thumbnail of user michaelw7538
Alabama
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase

Super easy to find the reference material needed for my exam, checkout was expedient and uncomplicated!

Thumbnail of user chrisb4516
New Jersey
1 review
0 helpful votes
  • Send Message
September 14th, 2024
Verified purchase

Extremely difficult to get the information and reference materials for testing

Reason I chose this business:

No other option

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out.

We understand the difficulty you've encountered, and we appreciate your feedback. We will share your comments with the relevant team to help improve the process and we did attempt to contact you in response to your issue on Sept. 5,2024.

For assistance with obtaining the necessary information and reference materials for your testing, please contact us at 866-589-3088 or via email at ptsupport@psionline.com, and our team will be happy to assist you.

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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