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PSI Exams has a rating of 4.0 stars from 6,903 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.
Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.
It took multi calls to speak to someone. The wait is too long.
Need this for test prep and was recommended to use this application.
Your website is poorly designed and difficult to navigate and very frustrating
No other options
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I have no experience yet this is first time im buying from this place
Friend recommend
Excited to use the practice for our instructors. Ordering was very easy, but we are unable to print the current bulletin.
To help prepare our suture instructors
My overall experience was very Good program and easy to access.
Because very soon I going to take my journeyman test.
Thank you
This is the worst company for the State of New York to rely on to administer tests. Proctored testers don't show up on test day; company has ineffective customer service; customer service literally leaves you on hold for an hour; one pays and schedules but they send the money back after floating it for a week; they don't honor agreements; every single time slot is allegedly booked even if you go out 1 month; website is flawed...PSI IS A COMPLETE WASTE OF TIME AND THE NEW YORK BANKING AND INSURANCE DEPARTMENT SHOULD REVOKE ANY CONTRACTS THEY HAVE WITH THEM FOR THE SAKE OF ITS RESIDENTS!
Tip for consumers:
Don't waste your time and money here. NY State Department of Banking and Finance is aware of this company's flaws and is looking to change vendors. So just wait.
Products used:
Customer service is useless;
Website scheduling is broken and flawed
We're sorry to hear about the difficulties you've experienced. We haven't received an email from you. For assistance, please contact CDcareweb@psionline.com and provide your full name, exam confirmation number, and details of your concern.
It was a very easy experience. It was a great experience today
EXCELLENT, VERY CONVENIENT, EVERYTHING WENT WELL, IT IS SELF EXPLANATORY, AND PRACTICAL, THE SITE ALREADY HAD MY INFORMATION FROM MOSELEY, AND DID NOT HAVE ANY PROBLEMS
ITS PRACTICALLY THE ONLY METHOD I AM AWARE OF, BUT IT IS VERY EASY TO NAVIGATE, I DID NOT HAVE ANY INCONVENIENCE WITH IT, EVERYTHING WENT SMOOTH.
PSI has really been helping me Learn the information! Im going to pass my state exam with confidence.
Thank you very much good luck to me free me free you free the world
Some of the questions were very ambiguous specifically some of the load calculation questions. Furthermore the testing facility was not great. If given a choice in testing proctors I definitely would not choose PSI.
Horrific
Initially it made since to take a prep exam through PSI. Then I started testing and the questions were all wrong and not based on the 2020 NEC even though they said it was and it was labeled as such on the website. I called to let them know and spoke to several customer service reps. The end result was them telling me that there’s nothing they can do.
We're sorry to hear about your experience with the testing process and we did attempt to contact you in response to your issue on June 4,2024.
For assistance, please contact CDcareweb@psionline.com and provide your full name, exam confirmation number, and details of your concern. They will be able to assist you further.
So far things are going along fine, trying to get my Builders License. Thanks
To start practicing studying for test
I live in a Frontier Location, good to have online study tools, thank you
Prep for Certification
To get my certification
Thank You for letting me purchase the test look forward to testing
Personal reasons
Difficulty moving around site ….hard to find which test applies
Need to be licensed
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out and we did attempt to contact you in response to your issue on Aug. 12,2024.
If you're having difficulty navigating the site or finding the appropriate test, please contact 866-589-3088 or email ptsupport@psionline.com for assistance. They will be able to help you with any issues you're experiencing.
Very nice. Easy to go through. My order went fast and smooth. Thank you.
For exam prep. Thank you.
I was having trouble preparing for the exam, so these materials were helpful.
My Friend recommended me.
I used an older ipad to download the test, which didn't put it in a downloads folder to retrieve from when I downloaded it directly to my home screen (when my device asked me where I wanted to download it).
When I clicked to open it once downloaded to my home screen, it immediately said the link expired. I was denied a refund and told to buy a new test. This process for sales is terrible.
Kind people but tied to a terrible policy and method of delivering your practice tests. If I never opened the test, I should be allowed to get a new one or refund if the link doesn't work. I emailed the company immediately that day, and had to call when I got no response over 3 weeks later.
Because its the company that I need to test with for my broker exam
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We're sorry to hear about the difficulties you encountered and we did attempt to contact you in response to your issue on June 3,2024.
Please contact 866-589-3088 or email ptsupport@psionline.com for assistance. They will be able to help you resolve this issue.
The test at the exam has no correlation to the course material.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out and we did attempt to contact you in response to your issue on Aug. 7,2024.
Regarding your concern, we understand that you found the test at the exam had no correlation to the course material.
For further assistance, please contact 866-589-3088 or email ptsupport@psionline.com.
Not clear enough help. Still not sure if i have everything or the right study material
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out. We did attempt to contact you in response to your issue on July 30,2024.
For assistance with ensuring you have all the necessary materials and the right study resources, please contact our support team. You can reach them at 866-589-3088 or via email at ptsupport@psionline.com.
We want to make sure you feel fully prepared and confident as you continue your studies.
The books available at Psi offer a wealth of knowledge surpassing that of other stores, providing us with the necessary preparation for success.
I was totally mystified trying to navigate the website and understand what was expected of me. It was extremely frustrating
Because the credentialing organization has chosen you to aide them in certifying me
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for sharing your feedback. We apologize for the frustration you've experienced while navigating our website and we did attempt to contact you in response to your issue on July 9,2024.
For assistance, please contact 866-589-3088 or email ptsupport@psionline.com. Our support team is ready to help you.
I do not understand why I need to pay for practice exams...
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out and we did attempt to contact you in response to your issue on Aug. 6,2024.
Regarding the practice exams, please note that these are typically offered as an additional resource to help you prepare effectively. They often come with a cost to cover the development and maintenance of the materials. If you have further questions or need additional information, the support team at the provided contact details will be happy to help.
For assistance with your inquiry, please contact 866-589-3088 or email ptsupport@psionline.com.
Gain trust and grow your business with customer reviews.
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
Thank you for bringing this to our attention. We're sorry to hear that you're finding the website difficult to navigate and frustrating. We did attempt to contact you in response to your issue on Aug. 12,2024.
For immediate assistance, please contact 866-589-3088 or email ptsupport@psionline.com. They'll be able to help resolve any issues you're experiencing.