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PSI Exams has a rating of 4.0 stars from 6,905 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.
Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.
There shouldnt be an expiration on tests we purchased. Money was spent so why are there expirations?
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Too many steps and different sites to navigate. I am not interested in having my review featured.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback. We're sorry to hear that you found the navigation process challenging and that it involved too many steps. We did attempt to contact you in response to your issue on July 28,2024.
For assistance with any issues or questions you have, please contact us at 866-589-3088 or email ptsupport@psionline.com. Our support team is here to help and streamline your experience.
We understand you’re not interested in having your review featured, and we respect your preference. Thank you again for bringing this to our attention.
Easy to use testing. Familiar, as I have taken other certification exams through them. Process was easy to follow.
Option available to me.
Your payment system SUCKS! I was never able to oay with my credit card, it will be approved and refunded back to account. Only took my debit card… you should make a note about payment methods and not waste peoples' time
For my son’s test
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We apologize for the inconvenience you experienced and we did attempt to contact you in response to your issue on May 24,2024.
Please contact 866-589-3088 or email ptsupport@psionline.com for assistance.
The practice Exam had irrelevant questions compared to the test.
Was hoping for a good test prep from the actual PSI website
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your feedback. We're sorry to hear that you found the practice exam questions to be irrelevant compared to the actual test and we did attempt to contact you in response to your issue on July 28,2024.
For assistance with this issue, please contact our support team at support@gmetrix.net. They will be able to review your concerns and provide the necessary help.
We appreciate your input and understanding.
Everything is good so far. Seems to be easy enough to use. Thank you.
Just want to pass on first try
Thank you for the best service, the team is very nice and so helpful!
THIS IS WHERE I WAS INSTRUCTED TO SET MY EXAM APPOINTMENT AND I WAS HAPPY TO SEE AN OPTION FOR EXAM PRACTICE
Site was very easy to navigate, and check out was super simple.
Recommended by the Board of Barbering & Cosmetology
The test expires in 30 days after you pay for it. I paid for the test and then had a significant life event and wasn't able to take it in that time and now have to repay for the course. I am very curious what the rationale is that causes this course to expire after you pay for it.
Because I have to
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out. We understand your concern and we did attempt to contact you in response to your issue on May 30,2024.
For further assistance and to discuss your specific situation, please contact 866-589-3088 or email ptsupport@psionline.com.
We appreciate your understanding and hope to resolve this matter promptly.
I have no comments for this
Its the only option to achieve a good score
Its the only option
Confusing website. And this right here is extremely annoying.
Quick, simple and easy to find what I wanted. A very good library for any trade.
Upcoming exam prep.
The web site is easy to maneuver through. Prices are reasonable.
A good selection of material except for master electrician.
The master electrician exam is required before taking the contractor license.
The web site very easy to use and select the available merchandise.
All pre-testing documents can help with taking the exam.
Easy to use, very in expensive. Phone help is available if needed, and you get 90 days which is plenty of time to prep!
Straight forward and user friendly!
It took effort by the state and myself to get my test results to the state
Quick and easy. It was very much recommended by everybody as well.
Good for test taking experience
Fast and easy transaction! Got what I was looking for with no problems!
I chose PSI because I have taken previous test with them!
All good so far. Easy to sign in and order. Would be nice if it didn't cost so much.
Thought I should try a test that is coming from AAVSB.
The prep was helpful. The proof will be when I take the NY exam.
Very hard to find the info needed for test material.
High prices for out of date books for tests
Only one giving the test
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for reaching out and sharing your concerns. We're sorry to hear that you had difficulty finding the information you needed and that you were disappointed with the prices and availability of test materials. We did attempt to contact you in response to your issue on July 26,2024.
To get the assistance you need, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They can help you with your concern.
We appreciate your feedback and are committed to improving the experience for all our users.
I had made purchase prior and never used it. There wasn't any discount for unused test or any type of reimbursement. This isn't fair to the consumer.
Prep for test.
* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We understand your frustration regarding the lack of a discount or reimbursement for unused tests, and we encourage you to reach out for further assistance. We did attempt to contact you in response to your issue on June 26,2024. For NBRC self-assessment exam (SAE) support, please call (913) 895-4828 for assistance with your concerns.
Has been easy to use and helpful. Making it less stressful for the big day :)
State board exam tomorrow
Customer friendly and easy to access. I am very familiar with the quality of service you provide
Highly recommend
Great preparation for the exams! Lots of choices and great info!
My account doesn't show my scheduled exam. I do have a confirmation that my test is scheduled
We understand that your account doesn't show your scheduled exam despite having a confirmation. Thank you for reaching out, and we apologize for any inconvenience. We did attempt to contact you in response to your issue on July 26,2024. Please provide your full name, exam confirmation number, and details of your concern via email at CDcareweb@psionline.com for assistance.
It's very easy to find what i'm looking for and get information.
Because you run the testing.
Gain trust and grow your business with customer reviews.
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.
We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.
Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.
Thank you for your feedback. We understand your concerns regarding the expiration of purchased tests. We did attempt to contact you in response to your issue on July 5,2024.
For support with the NBRC self-assessment exam (SAE), please call (913) 895-4828. They will be able to assist you with your concerns.
Thank you for reaching out and sharing your thoughts.