• PSI Exams

PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,905 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,408
Neutral
310
Negative
491
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,905)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user georgea1586
Minnesota
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Easy to navigate and additionally I have heard a lot about it.

Reason I chose this business:

Recommendation

Thumbnail of user dawsond34
Arkansas
1 review
0 helpful votes
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June 16th, 2024
Verified purchase
• Updated review

Site is easy to access and offers more test preps than I realized earlier when I placed my first order. But thankfully I went back and found more helpful packages.

Reason I chose this business:

Because I found it on my state license exam page, so it was easy to access.

Easy to use, but not enough options for practice tests
June 16th, 2024
Verified purchase
• Previous review

Easy to use, but not enough options for practice tests. There is no other reason.

Reason I chose this business:

Convenience

Thumbnail of user shawannap4
Tennessee
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Ive purchased the study guide twice and none of the questions were on there.

Reason I chose this business:

I thought I would become better prepared for my test. However I'm willing to continue to learn the material as much as possible.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We apologize for the inconvenience you've experienced with the study guide and will work to resolve this issue promptly. We did attempt to contact you in response to your issue on July 12,2024. Please contact our support team directly at support@psi.mail.memorang.com for assistance.

Thumbnail of user jeanl1045
Maryland
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Easy website to use and glad to see we can do this sample test on line.

Thumbnail of user kevins3908
California
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Easy does it. I hope it helps me pass the test.
Easy does it. I hope it helps me pass the test.
Easy does it. I hope it helps me pass the test.

Reason I chose this business:

Recommendation

Thumbnail of user christopherh2487
Minnesota
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

The tests do not help prepare for exams the tests do not help for the exam,

Reason I chose this business:

I am hoping to pass 3rd times a charm

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We appreciate your feedback regarding the tests and are sorry to hear they did not help you prepare for the exams. We did attempt to contact you in response to your issue on July 14,2024. For assistance, please contact support@psi.memorang.com.

Thumbnail of user koles6
Pennsylvania
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Exam was passed with flying colors thanks to the exemplary experience from PSI, both the exam and the practice exams. A plus effort for all the work went into it and simplicity that it was.

Thumbnail of user jessicaw2447
Kentucky
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Got pre test and had no issues. Process was easy. Would order from them again.

Thumbnail of user maryl4553
Maryland
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Ease of checkout. Easy website to navigate. Wish the test was a bit cheaper.

Reason I chose this business:

Because it was recommended by AAVSB.

Thumbnail of user joeld456
Illinois
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Great experience thank you very much! It was very easy and straightforward

Reason I chose this business:

Test on Tuesday

Thumbnail of user bezuayehut
California
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

I got mor confidence after a couple tries of the exam. The explanation for each question is so helpful

Service
Thumbnail of user makennaf9
New York
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

It has been Very nice and easy to find! Will use again if needed! Fingers crossed for a successful test from these study sessions!

Reason I chose this business:

Because I have to take a psi test in a few weeks so using this to prepare and study

Thumbnail of user heatherm2677
Washington
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

I've heard this really helps. I hope this really helps me pass.

Reason I chose this business:

I heard this was a great study guide.

Thumbnail of user davidk5096
New York
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We understand that you found the practice test unhelpful and different from the actual test. We did attempt to contact you in response to your issue on July 12,2024. Reaching out to support can help address your concerns and provide further guidance. Please contact 866-589-3088 or email ptsupport@psionline.com for assistance.

Thumbnail of user thuann19
Virginia
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Easy to browse and buy a book. Contents are great help for taking the PSI exam.

Reason I chose this business:

I ll re-take a VA Broker Real Estate Exam- State portion. Thanks.

Thumbnail of user sarahm4032
Florida
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Easy check out process, no ads, no taxes applied. Just straight to the exam.

Reason I chose this business:

Recommended by CVT friends

Thumbnail of user kadelh
Texas
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Easy to use, it have a lot of features and very high quality recommendation of my teacher

Reason I chose this business:

Examen preparation

Thumbnail of user austint335
Arkansas
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Easy to shop around - no issues with selecting items. Will leave a separate review for the product later.

Reason I chose this business:

You're hosting the test.

Thumbnail of user mistys191
Virginia
2 reviews
0 helpful votes
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July 17th, 2024
Verified purchase
• Updated review

Great thanks for the help. It was easy to use. I hope it's helpful when it comes to test time.

Reason I chose this business:

It is helpful to prep for test

Going well so far
June 17th, 2024
Verified purchase
• Previous review

Going well so far. I hope this helps me prepare for the real test.

Reason I chose this business:

It was suggested to me

Thumbnail of user tiffanyn318
South Carolina
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

I love the Great service. Nice people grateful when I walk in. Very good. Very secure.

Reason I chose this business:

Great service

Thumbnail of user mias281
Michigan
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Why is my psi test register account not letting me use the same

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We understand you are experiencing issues with your PSI test registration account and will be happy to help. We did attempt to contact you in response to your issue on July 12,2024.Please contact our support team directly at support@psi.mail.memorang.com for assistance.

Thumbnail of user williamd4134
Alabama
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Quick and easy when I googled how to study for the Gen. Contractor.

Reason I chose this business:

Saw it online

Thumbnail of user annc1640
Tennessee
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

I do not like the PSI website. My organization were difficult to find.

Reason I chose this business:

Recommended by ASHRM

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

If you are having trouble navigating the PSI website or finding your organization, they will be able to provide the necessary help. We did attempt to contact you in response to your issue on July 12,2024. For further assistance with your query, please contact SAE support at 913-895-4828.

Thumbnail of user johnp7900
Colorado
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Dude I can't take my practice test paid for it a bunch but nothing

Reason I chose this business:

No other choice

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We understand you have paid for your practice test multiple times but are unable to access it and we did attempt to contact you in response to your issue on July 12,2024. Please contact our support team directly at support@psi.mail.memorang.com.

Thumbnail of user natalyas28
Ohio
1 review
0 helpful votes
  • Send Message
June 9th, 2024
Verified purchase

I purchase it but I do not have access to it. After entering the code, it states that it has been used already and I can practice only with contract questions

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out. We apologize for the inconvenience you're experiencing and we did attempt to contact you in response to your issue on May 31,2024. For assistance with your access issue, please contact 866-589-3088 or email ptsupport@psionline.com.

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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