• PSI Exams

PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,905 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,408
Neutral
310
Negative
491
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,905)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user dickp56
California
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Easy site navigation, had no problem finding my test, and checkout is pain free.

Thumbnail of user stacyr481
Tennessee
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Very good point experience
Thank you for this study guide
Perfect

Thumbnail of user jos608
Washington
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

I really like the prep study tests. If only the website was formatted differently where you don't have to scroll down and zoom out so much to read the explanation to the questions. You have to zoom out to about a third to be able to get it on the page and then the writing is so little you can't read it without a magnifying glass, almost. Talk to your web designer and see if maybe he can do something about this.Maybe a second page for the explanation? It's quite annoying. Other than that all is good.

Reason I chose this business:

It was the only one suggested for my upcoming test.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback and we did attempt to contact you in response to your issue on May 6,2024.

If you encounter any further difficulties or have any other suggestions, please don't hesitate to reach out to us at ptsupport@psionline.com. We're here to assist you.

Thumbnail of user richardn1694
California
1 review
0 helpful votes
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June 16th, 2024
Verified purchase
• Updated review

Good server response time; easy to use shopping cart; the only part I didn't like was the minimum number of words to leave a review

Excellent website and features
June 11th, 2024
Verified purchase
• Previous review

Excellent website and features. Glad the service is available.

Reason I chose this business:

To assist a student prep for an exam

Thumbnail of user joselitoc11
Texas
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

Very easy to order. I easily found the materials I needed to help me prepare for my upcoming real estate exam. I am so excited and really looking forward to experience it.

Reason I chose this business:

Based on what I have heard, it should help me be confident enough to pass my National Portion of Real Estate Broker test.

Thumbnail of user marym8136
Texas
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Said I would have access to it for 365 day and a week later I no longer had access to it.

Reason I chose this business:

To prepare for my state board

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for bringing this to our attention. We apologize for any inconvenience you have experienced regarding access duration and we did attempt to contact you in response to your issue on July 5,2024.

Please contact support@psi.memorang.com for assistance with your concerns. They will be able to help resolve the issue with your access.

Thumbnail of user kieandrac
North Carolina
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

Took the exam 3 times and still haven't passed and used the study guide from psi and i guess its not helping.

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We're sorry to hear about your difficulties. For assistance, please contact 866-589-3088 or email ptsupport@psionline.com.

Thumbnail of user gerardc202
Connecticut
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

I wasted my money on practice tests with no relevance to the subject matter I was led to believe that they would pertain to.

Reason I chose this business:

I believed that the test prep would be best sourced from the proctors of the test.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We're sorry to hear about your experience and we did attempt to contact you in response to your issue on June 13,2024. For assistance, please contact support@psi.memorang.com.

Thumbnail of user mariag3326
California
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Great and easy to use
Need this to pass the exam
Really hope this will be useful

Reason I chose this business:

Need practice

Thumbnail of user alishab194
Oregon
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Easy to navigate the system and hopefully will prepare me for the test.

Reason I chose this business:

Where im taking my test

Thumbnail of user charlesn1085
California
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

I thought i was to get a discounted rate based on my membership, but i got full price, Not sure why?

Reason I chose this business:

To see if i can take the exam without prep since i have been a cmrp for many years previously.

Thumbnail of user anthonym3596
North Carolina
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

You take advantage of people with your pricing and its a shame

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for sharing your feedback. We regret to hear about your dissatisfaction with our pricing. We did attempt to contact you in response to your issue on July 5,2024.

For any further assistance, please contact ptsupport@psionline.com. Our team is here to help.

Thumbnail of user jeremyu174
New York
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Excellent mock exam, it showed me where my strongest attributes and weaknesses are.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your positive feedback! We're glad to hear that the mock exam helped you identify your strengths and weaknesses.

For any further assistance, please contact 866-589-3088 or email ptsupport@psionline.com. We're here to help.

Thumbnail of user jamim67
California
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Good. I'm so excited to pass my exam with this exam prep and study guide

Reason I chose this business:

Wanted extra help

Thumbnail of user patricka843
Michigan
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Much better experience today, I fully expected to have to call for assistance. Not the case.

Reason I chose this business:

Been good to me so far.

Thumbnail of user micheleb1153
California
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Everything has been great. All the pre-testing exams have been very helpful.

Thumbnail of user brendam2803
Georgia
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Quick and easy. Very easy to use the site. Able to find exactly what I needed quickly

Reason I chose this business:

Well known for its content

Thumbnail of user lenag70
Texas
3 reviews
0 helpful votes
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June 15th, 2024
Verified purchase

Easy to navigate, user friendly. Secure check out. Need to practice a test and they offer this option.

Reason I chose this business:

NBSTSA did for my practice test.

Thumbnail of user mattheww1763
Michigan
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

The site hardly works half the time. Makes me create a new password anytime I get on, won't take credit cards half the time.

Reason I chose this business:

I wish I didn't have to. The test is super ridiculous to take and pass, multiple tries so far. Hopefully after taking this practice test it will help some.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We're sorry to hear about the issues you've encountered and we did attempt to contact you in response to your issue on June 13,2024. For assistance, please contact support@psi.memorang.com.

Thumbnail of user jacquelinel876
Virginia
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

I paid for a test that was never sent! Since I needed to practice I bought it again. I called customer service and a ticket was supposed to be placed for someone to contact about a refund, but I have heard nothing and it has been a week!

I paid for a test that was never sent!! Since I needed to practice I bought it again. I called customer service and a ticket was supposed to be placed for someone to contact about a refund, but I have heard nothing and it has been a week!!!!I’m

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We're sorry to hear about your experience and we did attempt to contact you in response to your issue on May 10,2024.

Please reach out to NBRC self-assessment exam (SAE) support at (913) 895-4828 again, and provide them with all the details of your situation. They should be able to assist you further.

Thumbnail of user kindrar12
Tennessee
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Too complicated and I just want to take the test without the complications

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rosemaryc380
Oregon
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Great, it was a very easy process to get on line and have access

Thumbnail of user parisam9
California
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

The information isn't on the exam at all. It's a waste of money and time

Reason I chose this business:

I thought it would have same questions as on exam and questions were repetitive and not the same at all

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We apologize for any inconvenience and appreciate your feedback regarding the exam content. For further assistance, please contact support@gmetrix.net.

Thumbnail of user amandav1037
South Carolina
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Great study book guide to help you prepare for your exam! However, the study book is pricey.

Reason I chose this business:

To help me prepare for the exam.

Thumbnail of user andrioa
Texas
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

Smooth Transaction, easy to get to and located the specific test prep.

Reason I chose this business:

It was recommended

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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