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PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,906 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,409
Neutral
310
Negative
491
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,906)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user colej72
Texas
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Not too bad, I had some trouble getting my password corrected but after a phone call to PSI they worked it out.

Reason I chose this business:

I think this give me more of an accurate idea of what to expect during the test.

Thumbnail of user brandonw1138
Pennsylvania
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I bought the vehicle damage appraisal practice exams and helped me pass my test on the first try

Thumbnail of user garryj93
Georgia
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

This is the second time I purchased a 100 Ga test from you but never received the first one...

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We're sorry to hear that and we did attempt to contact you in response to your issue on June 3,2024.

Please contact 866-589-3088 or email ptsupport@psionline.com for assistance. They will be able to help you resolve this issue.

Thumbnail of user rochellel96
New Jersey
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

The website was easy to use and the products available seem useful

Reason I chose this business:

Recommended by a real estate agent

Thumbnail of user michelles4680
Texas
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Very good experience. Waiting to pass boards. Happiness is wonderful

Thumbnail of user jamiew1005
Alabama
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Great study tools to help prepare for exams. Highly recommend.

Thumbnail of user skj13
Florida
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Website was not working properly. It took VERY much longer to process this purchase than it should have

Reason I chose this business:

Because i am taking a PSI exam next week

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback and we did attempt to contact you in response to your issue on May 17,2024. We apologize for the inconvenience you experienced.

For assistance, please contact support@psi.memorang.com. We appreciate your patience.

Thumbnail of user michaelj3919
Oregon
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

Im having to purchase a second practice test because i can't use the first one bc my account was somehow deleted on yalls end...

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We apologize for any inconvenience this has caused and hope to resolve your issue promptly and we did attempt to contact you in response to your issue on May 28,2024.

Please contact support@psi.memorang.com for assistance.

Thumbnail of user jaquelinej5
California
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

It's a little bit more complicated with the exam because I did not have a clue but hopefully I buy this preparation test to pass my exam

Reason I chose this business:

Because I have to get my teste in the psi center

Thumbnail of user bobbib148
Pennsylvania
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Online store if fine - trying to find a site to take test is not user friendly

Reason I chose this business:

Only option

Thumbnail of user wendyw1275
California
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

I haven't opened it yet. I can't tell of it works or not. I hope you ask later.

Reason I chose this business:

Referred by the State Board

Thumbnail of user fatimam126
Nevada
2 reviews
0 helpful votes
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June 18th, 2024
Verified purchase

They helped me achieve my goals even when i was playing they was there for me

Reason I chose this business:

I choose this school because they are part of thee hiset program and when you believe you will achieve

Thumbnail of user christophers3488
Tennessee
1 review
0 helpful votes
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April 11th, 2024

Have taken the mechanical contractor test twice now. Failed both times by one question. Bulletin and results show 120 questions. Actual test is 130 questions. Being cheated out of 10 answers and get no answers from psi. They will be exposed for purposely failing test takers.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We're sorry to hear about your experience, and we understand your frustration. We did attempt to contact you in response to your issue on April 2,2024.

To address your concern and investigate this matter further, kindly reach out to us via email at CDcareweb@psionline.com.

Please provide your full name, exam confirmation number, and details of your concern. Our team will work to resolve this issue promptly.

Thumbnail of user leeannm89
Virginia
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

The study material given did not match the test at all. The study material said there would be 40 questions; there was 45. The study material gave practice chapter tests that I routinely got between a 97-100 on; the actual test had very few of those questions. The wording was completely different on the test than the study materials. All in all, I passed the state test based on prior experience and logic more than the study materials provided.

Reason I chose this business:

I mistakenly thought that the entity giving the test would be the entity preparing one to take the test.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for sharing your experience with us and we did attempt to contact you in response to your issue on April 15,2024.

To further address your concerns and assist you with any additional questions or feedback, please reach out to us at ptsupport@psionline.com.

Thank you for your understanding, and we look forward to assisting you further.

Thumbnail of user mirandah181
Missouri
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

Finally found a state specific portion to study and prepare for.

Reason I chose this business:

That is the test I am taking

Thumbnail of user frankz621
Massachusetts
1 review
0 helpful votes
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May 11th, 2024
Verified purchase

I'm an employer looking to support English language learning employees. The site needs to be friendlier to language learners. Additionally, there's no easy way to delete items from the shopping card

Reason I chose this business:

Employee needs support

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback. We did attempt to contact you in response to your issue on May 3,2024.

For further assistance or if you have any additional feedback or questions, please don't hesitate to contact us at 866-589-3088 or email us at ptsupport@psionline.com. Our team is here to help.

Thank you for bringing these concerns to our attention, and we look forward to serving you and your employees.

Thumbnail of user margow5
Virginia
2 reviews
3 helpful votes
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May 21st, 2024
Verified purchase

Psi never returns calls to discuss any concerns and all test are not like your original test for the national

Reason I chose this business:

To try again to see what happens when take test again after studying your questions

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out to us with your concerns. We apologize for any inconvenience or frustration you've experienced and we did attempt to contact you in response to your issue on May 11,2024.

To ensure we provide you with the support you need, please contact our support team via email at CDcareweb@psionline.com.

If you have any further questions or require additional assistance, please don't hesitate to reach out. We look forward to assisting you.

Thumbnail of user elizabethp2428
Kentucky
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Incredibly helpful with lots of detailed information. Thank you!

Reason I chose this business:

I hope to complete my national real estate exam next week and want to be as prepared as possible!

Thumbnail of user joser2399
Ohio
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Everything is fast to order it. The book has evetything that you need for the test.

Reason I chose this business:

I had it recomended from a friend.

Thumbnail of user sorayal14
Virginia
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Excellent service the only thing I would like is for it to have cosmetology instructor books in Spanish version because they don't have it, they only have it in English version, thank you

Reason I chose this business:

Is excellent for study

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We're glad to hear that you've had an excellent experience with our service! And we did attempt to contact you in response to your issue on May 10,2024.

Please reach out to ptsupport@psionline.com directly to share your suggestion.

Thank you for sharing your thoughts.

Thumbnail of user nadirahj1
New York
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

I am not grilled about having to purchase 5 exam vouchers for the real estate salesperson exam.

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

We apologize for any inconvenience you've experienced and we did attempt to contact you in response to your issue on May 31,2024.

Please contact support@psi.memorang.com for assistance. They will be able to help you with your concerns.

Thumbnail of user sharonm3664
Nebraska
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

This practice exam gives you confidence on knowing where you at with your studying

Reason I chose this business:

To prepare me for my up coming TMC exam.

Thumbnail of user kimr1290
Alabama
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

It took me all day to order 1 book. The website couldn't calculate tax and when I call customer support for scheduling a test on one speaks English. The reps are very hard to understand. Customer Service with PSI is an absolute 0!

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for bringing this to our attention, and we apologize for the inconvenience you experienced. We did attempt to contact you in response to your issue on April 4,2024.

To address your concerns and provide assistance, please reach out to our support team at 866-589-3088 or via email at ptsupport@psionline.com.

We appreciate your patience and understanding.

Thumbnail of user lorettap154
New Jersey
2 reviews
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

Easy to use and navigate. Information direct and accessible

Thumbnail of user manuelt154
Virginia
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

Nice at all, thank you I'm so happy with this service.
I love it

Reason I chose this business:

It's the best way to pass the exams

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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